Users Guide
Table Of Contents
- Dell EMC OpenManage Integration Version 7.3 with Microsoft System Center (OMIMSSC) for System Center Operations Manager (SCOM) User's Guide
- Contents
- About Dell EMC OpenManage Integration with Microsoft System Center (OMIMSSC) for System Center Operations Manager (SCOM)
- Purchase and manage OMIMSSC license
- Port information and communication matrix for OMIMSSC appliance
- Support Matrix
- Deploy and configure the OMIMSSC appliance for SCOM
- Enrolling (registering) SCOM Management Group with OMIMSSC appliance for SCOM
- Create Windows Credential Profile
- Enroll SCOM Management Group and Dell EMC Alert Relay Servers with OMIMSSC for SCOM
- Modify enrollment settings
- Configuring and onboarding Dell EMC Alert Relay Servers
- Alert Relay Servers system requirements
- Prerequisites for setting up Alert Relay Servers for scaling up the number of monitored devices
- Discover Alert Relay Servers on the SCOM console
- Download and install Dell EMC Alert Relay Server Installer from the OMIMSSC Admin Portal
- Configuration changes performed by Dell EMC Alert Relay Server Installer
- Monitoring views of Dell EMC Alert Relay Servers
- Synchronize Alert Relay Servers with OMIMSSC appliance for SCOM
- Repair Dell EMC Alert Relay Server Installer installation errors
- Uninstall Dell EMC Alert Relay Server Installer
- Other tasks you can perform on the OMIMSSC Admin Portal
- Manage OMIMSSC from the SCOM console
- Discovery and monitoring of PowerEdge servers by using the licensed monitoring features of OMIMSSC
- Introduction to the licensed monitoring features of OMIMSSC for PowerEdge servers and rack workstations
- Discovery and classification of PowerEdge servers and workstations by using WS-Man or iDRAC access using Host operating system
- Prerequisites to discover PowerEdge Servers using Dell EMC Server and Rack Monitoring (Licensed)
- Discover PowerEdge servers by using iDRAC WS-Man through OMIMSSC
- Discover PowerEdge servers by using the SCOM console
- Object discoveries using WS-Man
- Configuration of alert settings on iDRAC and SCOM console
- Monitoring PowerEdge servers and rack workstations on the SCOM console
- Discover and manage PowerEdge servers by using iSM-WMI
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- Scalable and Detailed editions for PowerEdge servers and rack workstations using iSM-WMI
- Discovery and classification of PowerEdge servers and rack workstations using iSM-WMI
- Prerequisites for discovering PowerEdge servers by using iSM-WMI
- Discover PowerEdge servers by using iSM-WMI
- Monitoring features for PowerEdge servers and rack workstations using iSM-WMI
- View options for Dell EMC Server and Rack Workstation Monitoring feature by using iSM-WMI
- Discovery and monitoring of Dell EMC chassis using OMIMSSC
- Discovery and monitoring of Dell EMC Network Switches using OMIMSSC
- Discovery and classification of network switches
- Override properties to customize the network switch discovery process
- Discover Dell EMC Network Switches by using OMIMSSC
- Discover Dell EMC Network Switches by using SCOM
- Configuration of SNMP RunAsAccount on the SCOM console for network switches
- Network Switches monitoring feature in OMIMSSC
- Manage Dell EMC devices using the OMIMSSC appliance
- Run tasks on the SCOM console for OMIMSSC monitoring features
- Run OMIMSSC monitoring feature-based tasks on SCOM
- Tasks run on Dell EMC devices by using the OMIMSSC monitoring features
- Check connection to the nodes
- View warranty information of PowerEdge servers
- Launch OMSA on monolithic servers using the SCOM console
- Launch iDRAC using the SCOM console
- Launch Remote Desktop on monolithic servers using the SCOM console
- Perform a remote iDRAC hard reset operation
- Clear Embedded Server Management (ESM) logs
- Power management-related tasks
- Launch the Dell CMC console
- Backup and restore OMIMSSC appliance settings and data
- Upgrading the OMIMSSC appliance for SCOM
- De-enroll (Deregister) SCOM Management Group enrolled with OMIMSSC
- Remove an OMIMSSC VM
- Troubleshooting
- Deployment of OMIMSSC appliance and OMIMSSC Admin Portal-related issues
- After deploying the OMIMSSC appliance, an IP address is not assigned to the OMIMSSC appliance
- Unable to start the OpenManage Integration Dashboard in the SCOM console
- Unable to log in to the OMIMSSC Admin portal by using the Mozilla Firefox browser
- Unable to connect to the OMIMSSC appliance
- Connection is unavailable between OMIMSSC and the SCOM console
- Enrollment of SCOM Management Group with OMIMSSC appliance-related issues
- After deploying the OMIMSSC appliance, enrollment of Management Servers with OMIMSSC is unsuccessful or Dell EMC management packs are not successfully installed.
- Issues observed when usernames of local account and domain account match but the passwords differ
- Importing of Dell EMC OpenManage Integration Dashboard View Management pack fails in Microsoft System Center-Operations Manager 2012 R2
- De-enrollment of SCOM Management Group with OMIMSSC appliance-related issues
- Discovery and monitoring Dell EMC devices-related issues
- Unable to discover and monitor devices after restarting OMIMSSC
- A job run on OMIMSSC to discover a device stays in the Progress state for more than five hours
- Unable to set the SNMP trap destination on the target device(s)
- Unable to receive alerts from the discovered chassis or network switches
- Resolve issues in synchronizing data of Dell EMC devices with OMIMSSC
- Other issues
- Resolve issues in the Dell EMC Feature Management Dashboard
- Event ID 33333: Data Access Layer rejected retry on SqlError
- Unable to download Certificate Signing Request using Internet Explorer
- OMIMSSC Admin Portal displays exceptions after upgrading the appliance
- Associated devices with the Dell EMC Alert Relay Server are not deleted from the Dell EMC OpenManage Integration Dashboard if there is a network issue
- Deployment of OMIMSSC appliance and OMIMSSC Admin Portal-related issues
- Reference topics
- Monitoring features supported by OMIMSSC
- Configuring the monitoring features of OMIMSSC by using the Feature Management Dashboard
- Import monitoring features using the Dell EMC Feature Management Dashboard
- Upgrade monitoring features using the Dell EMC Feature Management Dashboard
- Customizing monitoring features using the Feature Management Dashboard for scalable and detailed editions
- Remove monitoring features using the Dell EMC Feature Management Dashboard
- Severity levels of discovered devices
- Run tasks on the SCOM console
- Override properties to customize the device discovery process
- Key features of licensed monitoring of PowerEdge servers in OMIMSSC
- System configuration lockdown mode in iDRAC9 PowerEdge servers
- iDRAC Group Manager in iDRAC9 PowerEdge servers
- Event auto resolution
- Capacity planning of PowerEdge servers discovered through iDRAC and iSM
- Detect and restore the status of a failed CMC or OpenManage Enterprise-Modular
- Port connection information of PowerEdge servers discovered through iDRAC and iSM
- Hardware components of servers and rack workstations monitored by OMIMSSC
- Hardware components of chassis monitored by OMIMSSC
- Hardware components of network switches monitored by OMIMSSC
- View options provided by the OMIMSSC monitoring features
- OMIMSSC Unit Monitors
- Unit monitors in the licensed monitoring feature of OMIMSSC and Dell EMC Windows Server Agent-based and iDRAC7 or iDRAC8 SNMP Management Pack Version 7.3 for System Center Operations Manager for PowerEdge servers and workstations
- Unit monitors for Dell EMC Chassis Monitoring feature
- Unit monitors for Dell EMC Network Switches Monitoring feature
- Event rules used by different monitoring features of OMIMSSC
- Additional resources
- Accessing support content from the Dell EMC support site
- Contacting Dell Technologies
- Glossary
- Additional topics
7. In the upgrade logs directory to view or download the log files for the service pack upgrade:
a. Select the <service pack version number> directory.
For example, the 7.1.1.2035 directory to view or download the log files for the service pack upgrade.
8. The OMIMSSC appliance VM restarts to apply the service pack updates. Wait for 15 to 20 minutes and log in to the
OMIMSSC Admin Portal, and then delete the browser cache history.
Next steps
After upgrading to the OMIMSSC appliance version 7.3, perform the following actions:
1. On the SCOM console, identify the Dell EMC Alert Relay Servers—previously known as Proxy Management Servers, from
the DellProxyMSgroup by navigating to Authoring > Groups. Right-click DellProxyMSgroup and select View group
members.
2. From the OMIMSSC Admin Portal, download Dell EMC Alert Relay Server Installer.
3. On the identified Dell EMC Alert Relay Servers (or Proxy Management Servers) previously configured using OMIMSSC
version 7.2, install the Dell EMC Alert Relay Server Installer and configure as the guidelines provided in the Scalability
with Dell EMC OpenManage Integration with Microsoft System Center (OMIMSSC) for System Center Operations Manager
(SCOM) Technical White Paper (A01 version).
4. Discover Alert Relay Servers as agent-managed systems.
The Alert Relay Servers are listed under Dell EMC Alert Relay Server State View.
5. Clear the cache of the default web browser and log in to the Dell EMC OpenManage Integration Dashboard. Select Sync
with SCOM MS to synchronize details related to Alert Relay Servers and Management Servers with the OMIMSSC
appliance.
6. To delete the Proxy Management Server related details which are not required:
a. Identify the Proxy Management Server overrides—Dell EMC Agent Resource <X> Override, where X is a value between
0 and 19 in a Scalable mode setup with 20 Proxy Management Servers, and then delete from the SCOM console.
b. Remove the members from the DellProxyMSgroup, except the agents.
c. Remove DellProxyMSGroup.
d. Navigate to Administration > Installed Management Packs and then delete the Dell EMC management packs in the
sequence in which they are listed. Finally, delete the Dell EMC Group Creation Library version 7.2.0.0 management pack
from the SCOM console.
Upgrade the appliance by backing up and restoring
OMIMSSC appliance data
The backup feature of OMIMSSC saves information about all the enrolled SCOM consoles, discovered devices along with license
information, jobs running in OMIMSSC dashboard, credential profiles, and the configuration settings. To upgrade the OMIMSSC
appliance from versions 7.1 and 7.1.1 to the latest version 7.3, you must:
● Restore the backed-up file in the OMIMSSC appliance for SCOM version 7.2.
● Upgrade OMIMSSC version 7.2 to 7.3 using the service packs available on the support site.
NOTE:
Upgrading the OMIMSSC appliance from versions 7.1 and 7.1.1 to the latest version 7.3 using the service packs is
not supported.
Back up data of OMIMSSC 7.1 and OMIMSSC 7.1.1
About this task
If there are any jobs running on the OMIMSSC dashboard, wait until the jobs are completed, and then back up the appliance
data.
To back up the OMIMSSC appliance data:
Steps
1. Start the OMIMSSC appliance VM.
The Text-based User Interface (TUI) is displayed.
2. Enter the admin password, and then press Enter.
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Upgrading the OMIMSSC appliance for SCOM