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ManualsBrandsDell ManualsActive System ManagerOpenManage Integration for Microsoft System Center Operations Manager (SCOM) Version 7.3
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Table Of Contents
Upgrade OMIMSSC version 7.2 to 7.3................................................................................................................... 78
Update OMIMSSC appliance using Updates and Recommendations page on the SCOM console...............78
Chapter 17: De-enroll (Deregister) SCOM Management Group enrolled with OMIMSSC.............. 80
Chapter 18: Remove an OMIMSSC VM......................................................................................... 81
Chapter 19: Troubleshooting....................................................................................................... 82
Deployment of OMIMSSC appliance and OMIMSSC Admin Portal-related issues........................................... 82
After deploying the OMIMSSC appliance, an IP address is not assigned to the OMIMSSC
appliance....................................................................................................................................................................82
Unable to start the OpenManage Integration Dashboard in the SCOM console.........................................82
Unable to log in to the OMIMSSC Admin portal by using the Mozilla Firefox browser............................. 82
Unable to connect to the OMIMSSC appliance................................................................................................... 83
Connection is unavailable between OMIMSSC and the SCOM console........................................................83
Enrollment of SCOM Management Group with OMIMSSC appliance-related issues...................................... 83
After deploying the OMIMSSC appliance, enrollment of Management Servers with OMIMSSC is
unsuccessful or Dell EMC management packs are not successfully installed..........................................83
Issues observed when usernames of local account and domain account match but the passwords
differ........................................................................................................................................................................... 84
Importing of Dell EMC OpenManage Integration Dashboard View Management pack fails in
Microsoft System Center-Operations Manager 2012 R2.............................................................................. 84
De-enrollment of SCOM Management Group with OMIMSSC appliance-related issues................................85
Manually clean the SCOM console that is unreachable during the de-enrollment......................................85
After the de-enrollment job completes, manually revert the prerequisites configured by the
OMIMSSC appliance version 7.2......................................................................................................................... 86
Discovery and monitoring Dell EMC devices-related issues................................................................................... 86
Unable to discover and monitor devices after restarting OMIMSSC............................................................. 86
A job run on OMIMSSC to discover a device stays in the Progress state for more than five hours..... 86
Unable to set the SNMP trap destination on the target device(s).................................................................87
Unable to receive alerts from the discovered chassis or network switches.................................................87
Resolve issues in synchronizing data of Dell EMC devices with OMIMSSC.................................................87
Other issues........................................................................................................................................................................88
Resolve issues in the Dell EMC Feature Management Dashboard..................................................................88
Event ID 33333: Data Access Layer rejected retry on SqlError...................................................................... 89
Unable to download Certificate Signing Request using Internet Explorer.................................................... 89
OMIMSSC Admin Portal displays exceptions after upgrading the appliance............................................... 89
Associated devices with the Dell EMC Alert Relay Server are not deleted from the Dell EMC
OpenManage Integration Dashboard if there is a network issue................................................................ 90
Chapter 20: Reference topics...................................................................................................... 91
Monitoring features supported by OMIMSSC............................................................................................................ 91
Dell EMC Server and Rack Workstation Monitoring (Licensed) Feature....................................................... 91
Dell EMC Chassis Monitoring feature.....................................................................................................................94
Dell EMC Chassis Modular Server Correlation Feature..................................................................................... 95
Dell EMC Network Switch monitoring feature..................................................................................................... 97
Configuring the monitoring features of OMIMSSC by using the Feature Management Dashboard............ 98
Import monitoring features using the Dell EMC Feature Management Dashboard.................................... 98
Upgrade monitoring features using the Dell EMC Feature Management Dashboard............................... 100
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