Users Guide

Table Of Contents
Warning — This warning condition may disable the Typical installation but not an Upgrade of the feature later during
installation.
Information — This informational condition does not affect the Typical installation of a feature.
NOTE: If OpenManage Essentials version 1.1 is installed on the system on a local database using SQL Server 2008
Express edition, and an OpenManage Essentials-specific named instance SQLEXPRESSOME is not available, the
SQL Server prerequisites displays a Critical icon. To proceed with the installation, you must install SQL Server
Express 2012 SP1 with the SQLEXPRESSOME instance. Data from the earlier version of SQL Server is migrated
automatically.
3. Click Install Essentials.
4. In the install wizard for OpenManage Essentials, click Next.
5. In the License Agreement page, read the license agreement, select I accept the terms in the license agreement, and then
click Next.
6. If applicable, provide the Package Server Port and the Task Manager Service Port. If either the package server port or task
manager service port is blocked during an upgrade, provide a new port. Click Next.
NOTE: For information about the supported ports and protocols, see Supported Protocols and Ports on Managed
Nodes and Supported Protocols and Ports on Management Stations.
The message Please backup OMEssentials database before upgrading to the latest version of
OpenManage Essentials is displayed.
7. Click Ok.
8. Click Install.
9. After the installation is complete, click Finish.
After the upgrade is complete, you must perform the following steps:
1. Run discovery and inventory for all existing discovery ranges.
2. In the Device Search portal, verify if you get the expected results for all existing device queries.
3. In the System Update portal, if the existing catalog is not the latest, make sure that you get the latest catalog.
Uninstalling OpenManage Essentials
NOTE: Before uninstalling OpenManage Essentials, you must uninstall Dell OpenManage Essentials MIB Import Utility
and Dell SupportAssist (if installed).
To uninstall OpenManage Essentials:
1. Click Start Control PanelPrograms and Features.
2. In Uninstall or change a program, select Dell OpenManage Essentials and click Uninstall.
3. In the message Are you sure you want to uninstall OpenManage Essentials?, click Yes.
4. In the message Uninstalling OpenManage Essentials removes the OpenManage Essentials
database. Do you want to retain the database?, click Yes to retain the database or click No to remove it.
5. Click Finish.
Migrating IT Assistant to OpenManage Essentials
Direct migration from IT Assistant to OpenManage Essentials version 2.2 is not supported. However, you can migrate IT Assistant to
an earlier version of OpenManage Essentials, and then upgrade to OpenManage Essentials version 2.2. For information about
migrating IT Assistant to an earlier version of OpenManage Essentials, see the appropriate Dell OpenManage Essentials User's Guide
at dell.com/OpenManageManuals.
Related links
Installing OpenManage Essentials
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