Users Guide

Table Of Contents
NOTE: omeAdministrator rights are required for enabling or disabling OpenManage Mobile subscribers.
NOTE: OpenManage Mobile subscribers may be automatically disabled by OpenManage Essentials if their mobile service
provider push notification service indicates that the device is permanently unreachable.
NOTE: Even if an OpenManage Mobile subscriber is enabled in the Mobile Subscribers list, they can disable receiving
alert notifications in their OpenManage Mobile application settings.
To enable or disable alert notifications to OpenManage Mobile subscribers:
1. In OpenManage Essentials, click SettingsMobile Settings.
The Mobile Settings page is displayed.
2. In the Mobile Subscribers list, select or clear the Enabled check box to enable or disable alert notifications to the appropriate
OpenManage Mobile subscribers.
3. Click Apply.
Related links
OpenManage Mobile Settings
Deleting an OpenManage Mobile Subscriber
Deleting an OpenManage Mobile subscriber removes the user from the Mobile Subscribers list, preventing the user from receiving
alert notifications from the OpenManage Essentials console. However, the OpenManage Mobile user can re-subscribe to alert
notifications from the OpenManage Mobile application at a later time.
NOTE: omeAdministrator rights are required for deleting an OpenManage Mobile subscriber.
To delete an OpenManage Mobile subscriber:
1. In OpenManage Essentials, click SettingsMobile Settings.
The Mobile Settings page is displayed.
2. In the Mobile Subscribers list, click the delete icon appropriate to the subscriber you want to delete.
The Delete Subscription Confirmation dialog box is displayed.
3. Click Yes.
Related links
OpenManage Mobile Settings
Viewing the Alert Notification Service Status
OpenManage Essentials forwards alert notifications to OpenManage Mobile subscribers through their respective device platform
alert notification service. If the OpenManage Mobile subscriber has failed to receive alert notifications, you can check the
Notification Service Status to troubleshoot alert notification delivery.
To view the status of the alert notification service, click SettingsMobile Settings.
Related links
OpenManage Mobile Settings
Notification Service Status
Notification Service Status
The following table provides information about the Notification Service Status displayed in the SettingsMobile Settings page.
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