Users Guide
Table Of Contents
- Dell OpenManage Essentials Version 2.2 User's Guide
- About OpenManage Essentials
- Installing OpenManage Essentials
- Installation Prerequisites and Minimum Requirements
- Terms and Conditions for Using Relational Database Management Systems
- Minimum Login Roles for Microsoft SQL Server
- Database Size and Scalability
- Downloading OpenManage Essentials
- Installing OpenManage Essentials
- Setting Up OpenManage Essentials Database on a Remote SQL Server
- Retargeting the OpenManage Essentials Database
- Installing OpenManage Essentials on a Domain Controller
- Installing OpenManage Essentials on a Domain Controller With a Remote Database
- Installing OpenManage Essentials on a Domain Controller With a Local Database
- Adding Users to the OpenManage Essentials User Groups
- Enabling SQL Server and Windows Authentication Mode in SQL Server
- Verifying SQL Server TCP/IP Status
- Installing Dell SupportAssist
- Installing Repository Manager
- Installing Dell License Manager
- Setting Up and Configuring VMware ESXi 5
- Upgrading OpenManage Essentials
- Uninstalling OpenManage Essentials
- Migrating IT Assistant to OpenManage Essentials
- Getting Started With OpenManage Essentials
- Launching OpenManage Essentials
- Configuring OpenManage Essentials
- Discovery Wizard Configuration
- Configuring Discovery Settings
- Using the OpenManage Essentials Home Portal
- OpenManage Essentials Heading Banner
- Customizing Portals
- Displaying Additional Available Reports and Graphs
- Saving and Loading the Portal Layout
- Updating the Portal Data
- Hiding Graphs and Reports Components
- Rearranging or Resizing Graphs and Reports (Components)
- Filtering Data
- Search Bar
- Map View (Home) Portal
- Viewing the User Information
- Logging On As a Different User
- Using the Update Available Notification Icon
- Using the Warranty Scoreboard Notification Icon
- OpenManage Essentials Home Portal — Reference
- Discovering and Inventorying Devices
- Supported Devices, Protocols, and Features Matrix
- Supported Operating Systems (Servers), Protocols, and Features Matrix
- Supported Storage Devices, Protocols, and Features Matrix
- Legend and Definitions
- Using the Discovery and Inventory Portal
- Protocol Support Matrix for Discovery
- Protocol Support Matrix for System Update
- Devices Not Reporting Service Tag
- Creating a Discovery and Inventory Task
- Discovering a Chassis and its Components Using the Guided Wizard
- Excluding Ranges
- Viewing Configured Discovery and Inventory Ranges
- Scheduling Discovery
- Scheduling Inventory
- Configuring Status Polling Frequency
- Task Pop-Up Notifications
- Discovery And Inventory — Reference
- Discovery and Inventory Portal Page Options
- Discovery and Inventory Portal
- Viewing Device Summary
- Add Discovery Range
- Discovery Configuration
- Device Type Filtering
- ICMP Configuration
- SNMP Configuration
- WMI Configuration
- Storage Configuration
- WS-Man Configuration
- SSH Configuration
- IPMI Configuration
- Discovery Range Action
- Summary
- Add Exclude Range
- Discovery Schedule
- Inventory Schedule
- Status Schedule
- Discovery Ranges
- Exclude Ranges
- Managing Devices
- Viewing Devices
- Viewing Device Inventory
- Viewing Alerts Summary
- Viewing System Event Logs
- Searching for Devices
- Creating a New Group
- Adding Devices to a New Group
- Adding Devices to an Existing Group
- Hiding a Group
- Deleting a Group
- Single Sign-On
- Creating a Custom URL
- Configuring Warranty Email Notifications
- Configuring Warranty Scoreboard Notifications
- Configuring Warranty Pop-Up Notifications
- Using Map View
- Map Providers
- Configuring Map Settings
- General Navigation and Zooming
- Home View
- Tool Tip
- Selecting a Device on Map View
- Health and Connection Status
- Multiple Devices at the Same Location
- Setting a Home View
- Viewing All Map Locations
- Adding a Device to the Map
- Moving a Device Location Using the Edit Location Details Option
- Importing Licensed Devices
- Using the Map View Search Bar
- Removing All Map Locations
- Editing a Map Location
- Removing a Map Location
- Exporting All Device Locations
- Dell PowerEdge FX Chassis View
- Support For PowerEdge FX Chassis Sleds
- VLAN Configuration Management
- Dell NAS Appliance Support
- OEM Device Support
- Devices — Reference
- Deployment and Re-provisioning
- OpenManage Essentials — Server Configuration Management License
- Device Requirements for Deployment and Compliance Tasks
- Getting Started for Device Configuration Deployment
- Overview of Bare Metal Deployment
- Viewing the Deployment Portal
- Configuring the Deployment File Share
- Creating a Device Configuration Template
- Adding Devices to the Repurpose and Bare Metal Devices Group
- Managing Device Configuration Templates
- Deploying a Device Configuration Template (Bare Metal Deployment)
- Deploying IOA Configuration Template
- Deploying a Network ISO Image
- Removing Devices From the Repurpose and Bare Metal Devices Group
- Auto Deploying Device Configurations
- Importing Device Specific Attributes
- Import File Requirements
- Exporting Device Specific Attributes
- Viewing the Deployment Tasks
- Managing the Virtual I/O Identities of a Server (Stateless Deployment)
- Overview of Stateless Deployment
- Virtual I/O Pools
- Compute Pools
- Creating a Compute Pool
- Deploying a Device Configuration Template (Stateless Deployment)
- Automatic Locking of a Compute Pool
- Unlocking a Compute Pool
- Editing the Definitions of a Compute Pool
- Viewing the Definitions of a Compute Pool
- Removing a Server From a Compute Pool
- Renaming a Compute Pool
- Deleting a Compute Pool
- Replacing a Server
- Reclaiming Deployed Virtual I/O Identities of a Server
- Reclaiming Assigned Virtual I/O Identities
- Setting Up Device Configuration Auto Deployment (Stateless Deployment)
- Viewing the Profile (Last Deployed Attributes)
- Known Limitations for Stateless Deployment
- Additional Information
- Deployment – Reference
- Icons and Descriptions
- Repurpose and Bare Metal Devices
- Auto Deployment
- Tasks
- Task Execution History
- Device Configuration Template Details
- IOA VLAN Attributes
- Device Configuration Setup Wizard
- Create Template Wizard
- Create Virtual I/O Pool Wizard
- Virtual I/O Pools
- Virtual I/O Pool Summary
- Create Compute Pool Wizard
- Compute Pool Summary
- Compute Pool Details
- Server Details
- Deploy Template Wizard
- Setup Auto Deployment Wizard
- Manage Auto Deployment Credentials
- Replace Server Wizard
- Reclaim Identities Wizard
- Managing Server Configuration Baseline
- Viewing the Device Compliance Portal
- Getting Started for Device Configuration Compliance
- Device Configuration Compliance Overview
- Configuring the Credentials and Device Configuration Inventory Schedule
- Associating Target Devices to a Configuration Template
- Viewing the Device Configuration Inventory
- Viewing the Device Compliance Status
- Viewing the Compliance Tasks
- Configuration – Reference
- Viewing Inventory Reports
- Reports — Reference
- Server Inventory Reports
- Agent and Alert Summary
- Agent Health Status
- Server Overview
- Field Replaceable Unit (FRU) Information
- Hard Drive Information
- iDRAC Performance Minimum/Maximum
- iDRAC Performance Average/Peak
- Memory Information
- Modular Enclosure Information
- NIC Information
- PCI Device Information
- Processor Information
- Storage Controller Information
- Virtual Disk Information
- Server Configuration Reports
- Warranty & License Reports
- Virtualization Reports
- Asset Reports
- Server Inventory Reports
- Viewing Warranty Reports
- Managing Alerts
- Alerts — Reference
- Updating Server BIOS, Firmware, Drivers, and Applications
- Viewing the System Update Page
- Understanding Server BIOS Firmware and Drivers Sources
- Choosing the Right Source for Updates
- Selecting an Update Catalog Source
- Viewing Comparison Results
- System Update Use Case Scenarios
- Applying System Updates Using the Non-Compliant Systems Tab
- Applying System Updates Using the System Update Task Wizard
- Updating Firmware, BIOS, and Drivers Without OMSA
- View Active Catalog
- Issues and Resolutions Use Case Scenarios
- Configuring the Settings for Automatic Purging of Downloaded Files
- System Update — Reference
- Managing Remote Tasks
- Remote Tasks — Reference
- Managing Security Settings
- Troubleshooting
- OpenManage Essentials Troubleshooting Tool
- Troubleshooting Procedures
- Troubleshooting Inventory
- Troubleshooting Device Discovery
- Troubleshooting Receiving SNMP Traps
- Troubleshooting Discovery of Windows Server 2008–Based Servers
- Troubleshooting SNMP Traps for ESX or ESXi Versions 3.5, 4.x, or 5.0
- Troubleshooting Problems With Microsoft Internet Explorer
- Troubleshooting Map View
- Frequently Asked Questions
- Managing Device Group Permissions
- OpenManage Mobile Settings
- Settings — Reference
- Logs — Reference
- Dell Solutions
- Right-Click Actions
- Tutorials
- Using OpenManage Essentials Command Line Interface
- Launching the OpenManage Essentials Command Line Interface
- Creating a Discovery Profile Input File
- Specifying IPs, Ranges, or Host names Using XML or CSV Files
- Specifying Input Files in PowerShell
- Command Line Interface Commands
- Creating a Discovery Range
- Removing a Discovery Range
- Creating a Discovery Range Group
- Removing a Discovery Range Group
- Editing a Discovery Range
- Editing a Discovery Range Group
- Enabling a Discovery Range or Discovery Range Group
- Disabling a Discovery Range or Discovery Range Group
- Creating a Discovery Exclude Range
- Removing a Discovery Exclude Range
- Running Discovery, Inventory, and Status Polling Tasks
- Removing a Device
- Retrieving the Status Execution Progress of a Discovery Range
- Stopping a Running Discovery Range or Group
- Creating a Custom Device Group
- Adding Devices to a Custom Group
- Deleting a Group
You can also choose to install, reinstall, and uninstall features with one execution of the msiexec.exe program. For example:
msiexec.exe /i SysMgmt.msi REMOVE=BRCM /qb
This command runs the installation for managed system software, and uninstalls the Broadcom agent. This execution is in an
unattended but not silent mode.
NOTE: A Globally Unique Identifier (GUID) is 128 bits long, and the algorithm used to generate a GUID guarantees each
GUID to be unique. The product GUID uniquely identifies the application. In this case, the product GUID for Server
Administrator is {54C04D53-C3C3-46EA-A75F-7AFF4BEB727C}.
MSI Return Code
An application event log entry is recorded in the SysMgmt.log file. Table 3 shows some of the error codes returned by the
msiexec.exe Windows Installer Engine.
Table 246. Windows Installer Return Codes
Error Code Value Description
ERROR_SUCCESS 0
The action is completed successfully.
ERROR_INVALID_PARAMETER 87
One of the parameters was invalid.
ERROR_INSTALL_USEREXIT 1602
The user canceled the installation.
ERROR_SUCCESS_REBOOT_REQUIR
ED
3010
A restart is required to complete the
installation. This message is indicative of a
successful installation.
NOTE: See support.microsoft.com for full details on all the error codes returned by the msiexec.exe and InstMsi.exe
Windows installer functions.
E-mail Alert Action
Question: Why am I not receiving e-mails after setting up e-mail alert action?
Answer: If you have an Antivirus Client installed on the system, then configure it to allow e-mails.
Discovery
Question: Why are SUSE Linux Enterprise and Red Hat Enterprise Linux based-servers not displayed in the Server category after I
have discovered it using SSH protocol?
Answer: The OpenManage Essentials SSH plugin uses sshlib2. sshlib2 fails to authenticate Linux servers which have disabled the
Authentication by password option. To enable the option:
1. Open the file /etc/ssh/sshd_config in edit mode and search for the key PasswordAuthentication.
2. Set the value to yes, and save the file.
3. Restart the sshd service /etc/init.d/sshd restart.
The servers are now displayed under the Server category in the Device tree.
Question: What troubleshooting can I do if a discovery task fails to create or run?
Answer: Ensure that the DSM Essentials Task Manager service is running in Windows services.
Question: Why are my ESX virtual machines not correlated with their ESX host server?
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