Users Guide

Field Description
parameters –arg1, -arg2, and so on, configure the alert
application launch as follows:
• Executable Name (with the full path): C:\temp
\createTroubleTicket.bat
• Argument: -arg1 –arg2
When the alert action is triggered, it runs the command C:
\temp\createTroubleTicket.bat –arg1 -arg2 to perform the
associated application launch alert action.
VB script: When configuring vb script files as an alert action,
provide the executable and arguments as follows. For example,
if you have a script (createTroubleTicket.vbs), to create a
trouble ticket that contains one parameter arg1, configure the
application launch as follows:
• Executable Name: cscript.exe or C:\Windows
\System32\cscript.exe (full path)
• Argument: C:\temp\createTroubleTicket.vbs arg1
When the alert action is triggered, it runs the command
cscript.exe C:\temp\ createTroubleTicket.vbs arg1 to perform
the associated application launch alert action.
NOTE: If an alert action is not working, ensure that you
have entered complete command from the command
prompt.
See the sample alert action under Application Launch alert
action for more information.
Test Action
Allows you to test the application launch.
NOTE: Alert actions are run when a matching alert is
received; so the alert application launch action is a
script or batch file that does not require user
interaction.
E-Mail Configuration
You can configure Essentials so that you receive e-mail each time the alert associations for your devices meet specific alert criteria.
For example, you may want to receive an e-mail message for all warning and critical alerts.
Use this window to specify the parameters for configuring the e-mail alert action.
Table 190. E-Mail Configuration
Field Description
To Specifies a valid e-mail address served by the company's SMTP
server of the person who is to receive the e-mail.
From Specifies the originating e-mail address.
Subject Specify the e-mail subject using text or the available alert
tokens.
Message Specify the e-mail message using text or the available alert
tokens.
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