Release Notes

Example: Import a device A MIB having some traps definitions. After importing, assume OpenManage

Essentials receives 10 traps from device A. If you remove the imported MIB from OpenManage Essentials,

the 10 received traps in OpenManage Essentials are also removed.

Issue 6:

Description: Search Unknown Traps lists traps even after the trap is added using MIB Import Utility, as

previous events received are still categorized in OpenManage Essentials as unknown.

Issue 7:

Description: The data displayed in the Edit Trap(s) grid is invalid if you delete or revert that same trap

definitions and then navigate to the Edit Trap menu.

Issue 8:

Description: All the received traps (manually added trap definitions) in OpenManage Essentials are

removed when you remove the specific trap definition using the Delete Trap functionality.

Issue 9:

Description: The data displayed in Edited Trap(s) in OpenManage Essentials indicates the original

definition of the built-in traps that are edited using Edit Trap functionality.

Troubleshooting

Installation

• Ensure that the latest SQL server service packs are installed on the system. You can run the following

command on the command prompt to verify the SQL version.

– sqlcmd -Q "print @@version"

• For typical install, ensure that the current user has sysAdmin rights to the SQL Server. For custom

install, ensure that the provided authentication credentials have sysAdmin rights.

• Try to use the custom install with different authentication methods if typical install fails.

• Collect the logs from the temp folder. Search for the latest MgmtSt_*.log and

InstallUtil_Install.log files. Try to quickly analyze (if possible) InstallUtil_Install.log.

Launching OpenManage Essentials

• When an internet proxy server is configured on the system, the site must be added to the exception

list to bypass the proxy. This should be configured with GPO’s by a domain administrator.

• If you are using certificates, ensure that you use the domain certificates and those are added in IIS

manager for the DellSystemsEssentials website.

• If you are viewing an unauthorized user message on the console, ensure that the user receiving the

error has been added to the omeAdministrators or omeUsers Windows user groups.

• If shortcuts to launch OpenManage Essentials are not working, try to use the IP/hostname/localhost

directly (replace XXXXXX) in the following URL to launch the Essentials.

– https://XXXXXX:2607/Web/Default.aspx