Users Guide

6. If applicable, provide the Package Server Port and the Task Manager Service Port. If either the

package server port or task manager service port is blocked during an upgrade, provide a new port.

Click Next.

NOTE: For information about the supported ports and protocols, see Supported Protocols and

Ports on Managed Nodes and Supported Protocols and Ports on Management Stations.

The message Please backup OMEssentials database before upgrading to the latest

version of OpenManage Essentials is displayed.

7. Click Ok.

8. Click Install.

9. After the installation is complete, click Finish.

After the upgrade is complete, you must perform the following steps:

1. Run discovery and inventory for all existing discovery ranges.

2. In the Device Search portal, verify if you get the expected results for all existing device queries.

3. In the System Update portal, if the existing catalog is not the latest, make sure that you get the latest

catalog.

Uninstalling OpenManage Essentials

NOTE: Before uninstalling OpenManage Essentials, you must uninstall Dell OpenManage Essentials

MIB Import Utility and Dell SupportAssist (if installed).

To uninstall OpenManage Essentials:

1. Click Start → Control Panel → Programs and Features.

2. In Uninstall or change a program, select Dell OpenManage Essentials and click Uninstall.

3. In the message Are you sure you want to uninstall OpenManage Essentials?, click Yes.

4. In the message Uninstalling OpenManage Essentials removes the OpenManage

Essentials database. Do you want to retain the database?, click Yes to retain the

database or click

No to remove it.

5. Click Finish.

Migrating IT Assistant to OpenManage Essentials

Direct migration from IT Assistant to OpenManage Essentials version 2.1 is not supported. However, you

can migrate IT Assistant to an earlier version of OpenManage Essentials, and then upgrade to

OpenManage Essentials version 2.1. For information about migrating IT Assistant to an earlier version of

OpenManage Essentials, see the appropriate Dell OpenManage Essentials User's Guide at dell.com/

OpenManageManuals.

Related Concepts

Installing OpenManage Essentials