Users Guide

Severity Level Description
Fatal A serious error, indicating that the software may
not be able to continue running.
Output Information that needs to be output in situations
where the logging system is not initialized.
By default, the minimum and maximum log message severity level are set to:
• LOG_LEVEL_MIN=info
• LOG_LEVEL_MAX=output
The default settings ensure that all messages with a severity of at least ‘info’ and at most ‘output’ are
logged.
Backup and Restore
Question: After a backup and restore of the OpenManage Essentials database, I am unable to use the
sample tasks and also the tasks that I created. What could be the reason?
Answer: The task configuration data is saved in the OpenManage Essentials database in an encrypted
format. When a backup and restore is performed, the encrypted data becomes unusable. Therefore, you
will have to recreate all tasks that you had created. Sample tasks will continue to remain unusable.
Troubleshooting
Question: What do I need to do if all SNMP traps from an ESXi 5 host show up in OpenManage Essentials
as unknown?
Answer: You must change the hardware event source in the SNMP config on the ESXi 5 host from CIM to
IPMI. Run the following commands:
vicfg-snmp.pl --username root --password <yourpassword> --server <yourserver> --
hwsrc sensors
The output of the --show command would display the following:
Current SNMP agent settings:
Enabled : 1
UDP port : 161
Communities : public
Notification targets :
<myOMEservername>@162/public
Options :
366