Release Notes

Installation
It is recommended that you install OpenManage Essentials by using either the "Setup.exe" or
“Autorun.exe" file.
Issue 1:
Description
An SQL ODBC Driver timeout error is displayed during the installation of OpenManage Essentials. [47759]
Resolution
This error may be seen invalidly if the host name cannot be resolved on the OpenManage Essentials
server.
1. Ping the host name of the OpenManage Essentials server to confirm that name resolution works.
2. If the ping fails, fix the DNS issues before attempting to install or use OpenManage Essentials.
Note: Both the installer and application require proper name resolution to function properly.
3. If name resolution is successful, follow the instructions in the "Troubleshooting: Timeout Expired"
knowledge base article at technet.microsoft.com.
Issue 2:
Description
In the Prerequisite Checker screen, the following message may be displayed:
"An error occurred while attempting to execute a Visual Basic Script. Please confirm that Visual Basic files
are installed correctly."
Resolution
– In Internet Explorer, make sure that the "Active Scripting" and "Scripting of Java applets" options are
enabled.
a. Click "Tools" -> "Internet Options" -> "Security" -> "Custom Level". The "Security Settings" window
is displayed.
b. Under "Scripting" setting, make sure that "Active Scripting" and "Scripting of Java applets" are set
to "Enable".
– Verify if running VB scripts is disabled by the Windows Scripting Host (WSH).
a. Click "Start"-> "Control Panel" -> "Default Programs".
b. Click "Associate a file type or protocol with a program".
c. In the "Set Associations" window, under Extensions, select ".vbs" and verify that the "Description" is
displayed as "VBScript File". If the "Description" is not displayed as "VBScript File", click "Change
Program" and select open with "Microsoft Windows Based Script Host".
– The Windows Scripting Host (WSH) may be incompatible, corrupted, or not installed. By default, WSH
is installed during operating system installation. To download the current version of WSH, go to:
http://msdn2.microsoft.com/en-us/library/ms950396.aspx
Issue 3:
Description
After installing Essentials on a database retained from an earlier Essentials installation, the following are
unsuccessful:
– Discovery/Inventory
– Remote task/Scheduled tasks
– Proxy connection
– Email alert action [40085]
Resolution
The following must be provided after the Essentials installation:
– Protocol-specific credentials for discovery and inventory.
– Credentials for remote/scheduled tasks.
– Proxy credentials.
– Email alert action credentials.
– Any other feature that requires credentials.