Release Notes
Installation Instructions
First-time Installation of OpenManage Essentials version 2.1:
See the Dell OpenManage Essentials Version 2.1 User's Guide for instructions on setting up OpenManage
Essentials for the first time on a system.
Migrating IT Assistant to OpenManage Essentials
Direct migration from IT Assistant to OpenManage Essentials version 2.1 is
not supported. However, you can migrate IT Assistant to an earlier version of
OpenManage Essentials (version 1.3), and then upgrade to OpenManage Essentials
version 2.1.
For information about migrating IT Assistant to an earlier version of
OpenManage Essentials, see the appropriate Dell OpenManage Essentials
User's Guide at dell.com/OpenManageManuals.
NOTE: The OpenManage Install dialog box displays a notification if the latest version of OpenManage
Essentials or Dell SupportAssist is already installed on the system. For Dell Repository Manager and Dell
License Manager, this notification may not be displayed, even if the latest versions are already installed.
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Upgrade
See the Dell OpenManage Essentials Version 2.1 User's Guide for instructions on upgrading to
OpenManage Essentials version 2.1.
Uninstallation
NOTE: Before uninstalling OpenManage Essentials, you must uninstall
Dell OpenManage Essentials MIB Import Utility and Dell SupportAssist (if installed).
1. Click Start→ Control Panel→ Programs and Features.
2. In Uninstall or change a program, select Dell OpenManage Essentials
and click Uninstall.
3. When the Are you sure you want to uninstall OpenManage Essentials? message is displayed,
click Yes.
4. When the Uninstalling OpenManage Essentials removes the OpenManage
Essentials database. Do you want to retain the database? message is displayed, click Yes to retain
the database, or click No to remove it.
Contacting Dell
NOTE: If you do not have an active Internet connection, you can find contact information on your
purchase invoice, packing slip, bill, or Dell product catalog.
Dell provides several online and telephone-based support and service options. Availability varies by
country and product, and some services may not be available in your area. To contact Dell for sales,
technical support, or customer service issues:
1. Visit www.dell.com/support.
2. Select your support category.
3. Verify your country or region in the Choose a Country/Region drop-down menu at the top of page.
4. Select the appropriate service or support link based on your need.
For information about documentation support: