Users Guide

Uninstalling OpenManage Essentials

NOTE: Before uninstalling OpenManage Essentials, you must uninstall Dell OpenManage Essentials

MIB Import Utility and Dell SupportAssist (if installed).

To uninstall OpenManage Essentials:

1. Click Start → Control Panel → Programs and Features.

2. In Uninstall or change a program, select Dell OpenManage Essentials and click Uninstall.

3. In the message Are you sure you want to uninstall OpenManage Essentials?, click Yes.

4. In the message Uninstalling OpenManage Essentials removes the OpenManage

Essentials database. Do you want to retain the database?

, click Yes to retain the

database or click No to remove it.

Upgrading OpenManage Essentials

You can upgrade OpenManage Essentials versions 1.2, 1.2.1, and 1.3 to version 2.0.

Before you upgrade, ensure that the minimum available free space on the hard drive is about 10 GB.

To upgrade:

1. Double-click the OpenManage Essentials executable file.

The Dell OpenManage Install screen is displayed. The following options are available:

• Dell OpenManage Essentials — Select this option to install Dell OpenManage Essentials,

Troubleshooting Tool, and Dell OpenManage Essentials MIB Import Utility.

• Dell Repository Manager — Select to install Dell Repository Manager. Using Repository Manager,

you can create customized bundles and repositories of Dell Update Packages, software utilities

such as update drivers, firmware, BIOS, and other applications.

• Dell License Manager — Select to install the Dell license manager. Dell License Manager is a one-

to-many license deployment and reporting tool for managing the Dell iDRAC7 licenses.

• Dell SupportAssist — Select to install Dell SupportAssist. SupportAssist provides proactive support

capabilities for supported Dell server, storage, and networking solutions.

NOTE: If SupportAssist is already installed on the system, by default, the Dell SupportAssist

option is selected and grayed out. After the upgrade of OpenManage Essentials,

SupportAssist is also upgraded. If applicable, you may be required to provide the proxy

settings during the upgrade of SupportAssist. For more information, see the Dell

SupportAssist User’s Guide at dell.com/ServiceabilityTools.

• Documentation — Click to view the online help.

• View Readme — Click to view the readme file. To view the latest readme, go to dell.com/

OpenManageManuals.

2. In Dell OpenManage Install, select Dell OpenManage Essentials and click Install.

The Dell OpenManage Essentials Prerequisites window, displays the following requirement types:

• Critical — This error condition prevents the installation of a feature.

• Warning — This warning condition may disable the Typical installation but not an Upgrade of the

feature later during installation.

• Information — This informational condition does not affect the Typical installation of a feature.