Owner's Manual

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Issue 8:
Description
If you have an older version of the “OpenManage Essentials installation prerequisite” application installed
on your system and the application is not getting upgraded using the "Install all critical prerequisites"
button or the specific prerequisite URL, verify the support matrix of the specific application. You may
have to uninstall the previous version and then install the newer version recommended by OpenManage
Essentials from its installer prerequisites window.
Examples:
- SilverLight
- Microsoft SQL Server
Issue 9:
Description
OpenManage Essentials installation may stop after a system reboot.
Cause
This issue occurs because the files are extracted to the %temp% directory and the files get deleted after a
system reboot.
Resolution
To resolve this issue, re-launch the OpenManage Essentials executable file again.
Migration
The following tasks will not get migrated from ITA:
 Server Software Update
 Client Software Update
 IPMI Command Line
 Power Control Device (via ASF)
 Performance Management
 Import Dell Catalog
 Server Administrator Deployment for Windows
 Server Administrator Deployment for Linux
While migrating tasks from IT Assistant to OpenManage Essentials, all 'Run Now' tasks are migrated as
disabled.
While migrating tasks from IT Assistant to OpenManage Essentials, if 'Run Once' tasks have the start
schedule in the future they will start in the future. If the start schedule is in the past, they will not start.
Migration of IT Assistant to OpenManage Essentials installation using local database, or OpenManage
Essentials using remote database is not supported.
While migrating alerts from IT Assistant to OpenManage Essentials, alert filters get migrated, but alert
actions do not get migrated from ITA.
While migrating from IT Assistant 8.x to OpenManage Essentials 1.0 to OpenManage Essentials 1.0.1, if
you encounter a problem during OpenManage Essentials 1.0.1 repair, rename the folder containing
OpenManage Essentials 1.0 installation and retry the repair.\
It is recommended that you ensure that all system update and remote tasks are completed before you
upgrade OpenManage Essentials. If a system update folder migration error occurs during upgrade, you
can copy the folder manually from the %temp% folder, or you can re-run the required tasks after
upgrade.