Owner's Manual

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Issue 12:
Description
OpenManage Essentials may not display the correct warranty date and time of the device. It displays the
warranty date and time based on:
 The warranty start time.
 The location of the managed server or the request originator.
Issue 13:
Description
If OpenManage Essentials uses the WMI protocol to discover a server, the RAC information table is not
displayed.
Issue 14:
Description
Warranty information will not be displayed for all devices that do not display the Service Tag in the
OpenManage Essentials console.
Issue 15:
Description
OpenManage Essentials displays the power supply health as normal when the redundant power supply
has lost the AC power source.
Resolution:
This is an issue with Server Administrator version 6.x. To avoid this issue, install/upgrade to Server
Administrator version 7.0 or later.
Issue 16:
Description
Problems with Dell License Manager Version 1.0.1 cannot be fixed using the “Repair” button.
Resolution:
1. Navigate to the Control Panel Programs and Features.
2. Select Dell License manager, and click “Change”.
Issue 17:
Description
After the SNMP feature is installed on Windows Server 2008 R2 or Windows Server 2012, the Windows
Event Viewer logs an error with source: SNMP and Event ID: 1500, under Windows Logs System. This
SNMP error is also logged whenever the SNMP Service is started. This SNMP error has been determined
not to have any influence on the operation of SNMP or the system, and can be ignored. For more
information, see the Microsoft knowledge base article 200203 at support.microsoft.com. [28951]
Issue 18:
Description
On a domain controller (DC) or a system that is part of a domain, only "The Administrator" user can
repair Essentials using the Repair option available in the “Uninstall or change a program” window.
Domain Admins or Enterprise Admins cannot repair Essentials using the “Repair” option. However, they
can repair Essentials by launching the Essentials installer and then selecting the “Repair” option. [31061]