Users Guide

Windows-based devices and SSH for the Linux-based devices. Ensure that the required ports are opened.
Omremote commands require a Server Administrator supported operating system with Server
administrator installed. To install/update Server administrator on the remote system, you must use an
operating system preinstall package.
Question : How do I load a Dell catalog for software update? or What do I do when I get errors when
trying to run software update tasks?
Answer:
1. Download the catalog to the OpenManage Essentials system directly or use an System Update Utility
DVD in the local system drive.
2. Browse for catalog.xml file on the local system or DVD (not on a file share, it is possible to use a file
share, but for troubleshooting, do not use file share.)
3. Now, create software update tasks. If tasks fail, more information is found in the task details.
4. Try setting all internet explorer security settings to LOW if tasks do not run.
Managing Device Configurations
Question: Why are unsupported device groups shown in the Device Configuration wizard?
Answer: All user created visible custom groups are shown in the device selection screen. A custom group
may contain invalid system groups for the given wizard. The invalid system groups can be ignored.
Question: If I filter the attributes and then save the device configuration template, will the template
include only the filtered attributes?
Answer: No, the template will include all the attributes. Filtering the attributes does not have any effect
on the attributes that are saved. To remove the attributes from a template, clear the Deploy check boxes
for the attributes, and then save the template.
Question: Why is a device that is already associate to the current template displayed in the device
selection page?
Answer: The device selection page displays the all applicable devices including the device that is currently
associated with the template. You can ignore the currently associated device and select another device, if
required.
Device Group Permissions
Device Group Permissions Portal
Question: Can I add a user group to the OmeSiteAdministrators role?
Answer: No, adding a user group to the OmeSiteAdministrators role is not supported in OpenManage
Essentials version 1.2.
Question: Can I add an OmeAdministrator to the OmeSiteAdministrators role?
Answer: Yes, you can add an OmeAdministrator to the OmeSiteAdministrators role. The user will have all
the rights of the OmeAdministrator. However, to effectively manage device group permissions, it is
recommended that a member of the OmeSiteAdministrators role is removed from the
OmeAdministrators and OmePowerUsers roles.
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