Users Guide

Question: How do I upgrade to OpenManage Essentials version 2.0.1, when OpenManage Essentials
version 1.1 is installed on a remote database with SQL Server 2005?
Answer: Installation or upgrade of OpenManage Essentials version 2.0.1 is not supported on Microsoft
SQL Server 2005 (all editions) either on a local or remote database. While upgrading from OpenManage
Essentials version 1.1 installed with remote SQL Server 2005 to OpenManage Essentials version 2.0.1, the
following message is displayed:
Dell OpenManage Essentials cannot be installed or upgraded on SQL Server
versions prior to SQL Server 2008. Refer to the FAQ for information on possible
migration and additional details.
In this case, you can manually migrate the data from SQL Server 2005 and then upgrade to OpenManage
Essentials version 2.0.1 as follows:
1. Create a backup of the OpenManage Essentials version 1.1 database.
2. Migrate the OpenManage Essentials version 1.1 data from SQL Server 2005 to SQL Server 2008,
2008 R2, or 2012. For more information, see the OpenManage Essentials Database re-target process
instructions at http://en.community.dell.com/techcenter/systems-management/f/4494/t/
19440364.aspx.
3. Ensure that OpenManage Essentials version 1.1 can connect to migrated database and works as
expected.
4. Launch the OpenManage Essentials version 2.0.1 installer to complete the upgrade.
NOTE: After upgrading to OpenManage Essentials version 2.0.1 with SQL Server 2012, the
SQLEXPRESSOME instance is created and data from OpenManage Essentials version 1.1 is migrated
to OpenManage Essentials Version 2.0.1.
Tasks
Question: What troubleshooting can I do if a software update task or remote task fails to create or run?
Answer: Ensure that the DSM Essentials Task Manager service is running in Windows services.
Question: How do I use command line features while deploying OpenManage Server Administrator?
Answer: Unattended installation provides the following features:
• A set of optional command line settings to customize an unattended installation.
• Customization parameters to designate specific software features for installation.
Optional Command Line Settings
The following table shows the optional settings available for the msiexec.exe MSI installer. Type the
optional settings on the command line after msiexec.exe with a space between each setting.
NOTE: See support.microsoft.com for full details about all the command line switches for the
Windows Installer Tool.
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