Users Guide

Asset Support Information
Field Description
System Name Displays the unique name of the system that
identifies it on the network.
System Type Displays the model name of the system. For
example, PowerEdge R710.
Service Tag Displays the unique identifier assigned to the
system.
Warranty Cost Displays the extended warranty cost date for the
system.
Warranty Duration Displays the duration of the warranty.
Warranty Duration Type Displays the warranty duration type for the system.
Warranty End Date Displays the warranty end date for the system.
Extended Warranty Cost Displays the cost of the warranty for the system.
Extended Warranty Start Date Displays the extended warranty start date for the
system.
Extended Warranty End Date Displays the extended warranty end date for the
system.
Extended Warranty Provider Name Displays the name of the extended warranty
provider for the system.
Contract Renewed Displays whether the service contract for the
system was renewed.
Contract Type Displays the name of the service contract type for
the system.
Contract Vendor Displays the name of the service contract provider
for the system.
Outsourced Displays whether the support for the system is
outsourced or not.
Support Type Displays the type of component, system, or
network problem that occurred.
Help Desk Displays the help desk information provided
Automatic Fix Displays the method used to fix the problem.
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