Dell OpenManage Essentials Version 2.0.
Release Notes OpenManage Essentials Dell OpenManage Essentials provides a central point of access to monitor and manage systems on a local area network (LAN). By allowing an administrator a comprehensive view across the enterprise, OpenManage Essentials can increase system uptime, reduce repetitive tasks, and prevent interruption in critical business operations. Version 2.0.1 Release Date: December 2014 Previous Version 2.
Remote Tasks • • • • • • • If a server is discovered using WMI protocol and the iDRAC is discovered using IPMI protocol, the server is not listed as a target for the “iDRAC Service Module Deployment” task and “F/W & Driver Inventory” task. If OMSA upgrade is performed on an unsupported server using the “OMSA Deployment” task, the task status is displayed as successful even though the upgrade failed.
Issue 1: Description When performing the system update task as a sudo user on a target that does not have OMSA installed, the Scheduled F/W & Driver Inventory task fails with the "sudo requires password" error. [48587] Resolution Edit the sudoers file using the visudo command, and add the following: For target systems running a 32-bit operating system: Cmnd_Alias OMEUPDATE = /bin/tar,/opt/dell/srvadmin/bin/omexec ,/tmp/LinuxPreInstallPackage/runbada,/tmp/LinuxPreInstallPackage/omexec, /tmp/invcol.
For information about TPM security settings, see the "Dell OpenManage Server Administrator Online Help" or the "Dell OpenManage Server Administrator User's Guide" available at dell.com/OpenManageManuals and on the appropriate media supplied by Dell. For software updates for BIOS to function, perform the following steps: 1. 2. 3. 4. Disable the Microsoft Windows BitLocker Drive Encryption feature. For information on disabling this feature, see the Microsoft documentation at microsoft.com. Update the BIOS.
Issue 14: Description While performing in-band updates to the Broadcom NIC firmware on ESX servers, you may intermittently notice that the task status displays failed, even though the update was performed successfully. This is because of an incorrect status message that is provided by the update package during execution. Resolution 1. Reboot the target and perform inventory to verify if the update is successful. 2. Re-apply the update if required.
Installation It is recommended that you install OpenManage Essentials by using either the "Setup.exe" or “Autorun.exe" file. Issue 1: Description An SQL ODBC Driver timeout error is displayed during the installation of OpenManage Essentials. [47759] Resolution This error may be seen invalidly if the host name cannot be resolved on the OpenManage Essentials server. 1. Ping the host name of the OpenManage Essentials server to confirm that name resolution works. 2.
Issue 4: Description The "OpenManage Essentials Install" window displays junk characters in the Japanese language operating system. [39199] Resolution 1. Click "Start"-> "Control Panel"-> "Region and Language". 2. In the "Format" drop-down list, select "Japanese (Japan)" 3. Click "Apply". 4. Try installing OpenManage Essentials again.
Migration The following tasks will not get migrated from ITA: • Server Software Update • Client Software Update • IPMI Command Line • Power Control Device (via ASF) • Performance Management • Import Dell Catalog • Server Administrator Deployment for Windows • Server Administrator Deployment for Linux While migrating tasks from IT Assistant to OpenManage Essentials, all 'Run Now' tasks are migrated as disabled.
Resolution After the upgrade, you must initiate the discovery and inventory for all ranges. 1. Click Manage->Discovery and Inventory. 2. Under Discovery Ranges, click All Ranges. The Discovery Range Summary is displayed. 3. Select all the discovery ranges, right-click and select "Perform Discovery and Inventory Now".
Issue 8: Description While upgrading from OpenManage Essentials version 1.0.1 or 1.1 installed with remote SQL Server 2005 to OpenManage Essentials version 1.2, the following message is displayed: “SQL Server 2005 is detected on the target system. The minimum version of SQL Server supported by Essentials is SQL server 2008.” [31161] Resolution In this case, you must manually migrate the data from SQL Server 2005 to other supported SQL Server versions, and then upgrade to OpenManage Essentials version 1.2.
Issue 3: Description OpenManage Essentials does not launch or displays an exception when the number of connections to the OpenManage Essentials website is limited in IIS. Resolution The OpenManage Essentials console requires constant communication with the web server to ensure that the data is up-to-date at all times. The communication between the console and the web server is performed utilizing web method calls in a multi-threaded environment.
Issue 3: Description An EqualLogic storage array is displayed even after excluding the EqualLogic discovery range. Resolution If the EqualLogic Group Management, EqualLogic Storage Group, and all the EqualLogic member IP addresses are included in a single discovery range configuration, excluding that range will exclude the entire group in the device tree.
Issue 12: Description When a PowerEdge FM120x4 sled is discovered using SNMP+WMI protocol, the Software Inventory Table displays multiple entries for the iDRAC version. [39428] Issue 13: Description If a device is not configured with the system contact details, the "Contact Information" table is not displayed in the device inventory information.
Issue 20: Description When the name resolution on an IP address to a host name fails using DNS, OpenManage Essentials attempts to resolve the name using the NetBIOS name query. This action may cause the device to appear in Essentials with the NetBIOS name even if it does not have a DNS entry. [138013] Issue 21: Description In case of SNMP discovery, when the name resolution on an IP address to a host name fails using DNS, Essentials attempts to resolve the name using the MIB2 name query.
Issue 26: Description NIC information is not displayed in the device details screen for Dell/EMC arrays. Resolution Use Navisphere Manager to view these details. Issue 27: Description If you are managing a Dell/EMC storage array, enter the IP address for only one of the storage processors (that is, either SPA or SPB, and not both) in the discovery range. The storage processors are redundant and return the same inventory data to OpenManage Essentials.
Issue 34: Description Even after performing inventory on the discovered Linux servers 'N' number of times, the Linux servers are still listed under Non-Inventoried systems'. Resolution To resolve this issue perform the following steps: For Red Hat Enterprise Linux 5.5, SUSE Linux Enterprise Server 10, SUSE Linux Enterprise Server 11 1. Mount the OpenManage Server Administrator DVD in the Linux server 2. Install 'srvadmin-cm' rpm. 3. Restart the OpenManage Server Administrator services. 4.
Issue 40: Description Discovery and inventory of servers that have virtual network adapters are not displayed in the “NIC Information” table of the server. This occurs when discovering and inventorying Microsoft Windows servers with SNMP, WMI, or both along with Hyper-V role configured with virtual networks adapters. Resolution: OME displays only the IP of the network adapter it was discovered on. If it is a virtual network adapter, it displays “Host NIC Adapter”.
Issue 44: Description When OpenManage Essentials is used to discover and inventory devices of the same category having the same name (for example, servers) in different subnets (for example, my_server), then: • The device tree displays the information of the device that was discovered last. • The device information portal (Details tab) displays the merged data from all devices. Resolution: 1. Ensure that the correct FQDN is defined for each target device. 2.
Issue 49: Description HA Clusters can be discovered using SNMP only. The discovery task that is intended to discover HA Clusters must have SNMP enabled and the associated credentials must be correct for the target devices. In order for the members to be discovered, the IP address of each cluster member must be included in the list of addresses to be discovered by the discovery task. When discovering HA Clusters, the cluster name may replace the name of the active cluster node.
Issue 5: Description Alert Actions: Application Launch alert actions do not show the application in interactive mode if the Microsoft Windows "Interactive Service Detection" service is stopped. To see the applications, you have to start the service. Issue 6: Description Alerts are not received when the "SNMP Trap" service is stopped and started. To resolve the issue, restart the “DSM Essentials Network Monitor” service.
Remote Tasks OpenManage Essentials supports iSM deployment on servers running Community Enterprise Operating System (CentOS). Issue 1: Description The task targets tree is not expandable when iDRAC Service Module Deployment task is opened in view mode. [51128] Resolution: Open the corresponding task in edit mode to view the selected targets. Issue 2: Description The iDRAC Service Module deployment task is unsuccessful when parameters are provided for installing selective components.
Issue 7: Description After deployment of iDRAC Service Module (iSM) using a .rpm package, the iSM service (dsm_ism_srvmgrd) is not started. [43476] Resolution: Start the iSM service manually on the server running Linux. Issue 8: Description The Task Execution History of a Power Task (Power cycle, Reboot, or Power off) displays success even though the task is not run on managed nodes that do not have OMSA installed.
The managed system and the management station must be on the same domain or there should be a trust relationship between the two domains. If you have a Windows firewall configured on the management station or the managed system, make the following configuration changes to enable remote Server Administrator CLI and software updates to work successfully. Management station: 1. Open TCP port 135. 2. Add the application "omremote.exe" (located in Essentials\bin) to the firewall exception list.
Issue 19: Description If the "Log On" account of "DSM Essentials Task Manager" or "DSM Essentials Network Monitor" services are changed, the following user rights must be assigned for the "Log On" account: - "Adjust memory quotas for a process" - "Replace a process level token" If the "Log On" account is missing the above user rights, the Essentials tasks fails to execute. Resolution To assign user rights to an account on the local computer: 1. 2. 3. 4. 5. 6.
Issue 24: Description If a remote task is scheduled to run periodically and the system time is changed to a future time, an exception may be displayed in the console. Resolution To resolve this issue, disable all periodic tasks, stop the "DSM Essentials Task Manager" service, and then change the system time. After time is changed, start the "DSM Essentials Task Manager" service and edit each periodic task schedule.
Issue 32: Description Users can select the type of OpenManage Server Administrator packages depending on whether they want to perform an upgrade (major or minor) or clean install of OpenManage Server Administrator using OpenManage Essentials. Use .msi package for clean install /major upgrade/minor upgrade of OpenManage Server Administrator Use .msp package for minor upgrade Use .
Issue 37: Description Creating a Remote Server command task with the command “omreport system alertlog” may take longer than expected to complete. The task may fail to complete if the alert logged on the target system is unusually large. Resolution: Review the alert log on the system to determine if the log can be cleared. Issue 38: Description When the Server Administrator deployment task is performed on more than 20 Linux targets, the task may fail.
Issue 42: Description If OpenManage Essentials is added to a domain, the Generic Command Line task fails when the username is provided as localhost\. Resolution Provide the username in one of the following formats: \ .\ \ Issue 43: Description The Sample - Linux OMSA Uninstall command line task does not support the uninstallation of OMSA version 6.1 or earlier.
Issue 51: Description The Sample - Windows OMSA Uninstall and Sample - Linux OMSA Uninstall command line tasks do not verify if OMSA is installed on the target. After execution of the task, the Task Status displays success, even if OMSA is not installed on the target system. [30244, 30533] Issue 52: Description When using a single OMSA deploy task on multiple targets, if one or more task targets are not updated, OpenManage Essentials displays "The task was cancelled for the target device.
Issue 3: Description For device configuration inventory tasks, the Task Execution History displays the user who ran the task as System. [48738] Issue 4: Description If a device on which a configuration template was deployed, is deleted and then rediscovered, the last template deployed on the device is not displayed in the “Repurpose and Bare Metal Devices” tab.
Command to add Administrators to OmeAdministrators net localgroup "OmeAdministrators" Administrators /add Command Line Interface (CLI) Issue 1: Description OpenManage Essentials CLI functionality will not work when a non-default Console Launch port is used for installing OpenManage Essentials. If you want to use the CLI functionality, make sure that the default console launch port 2607 is used during installation.
Issue 5: Description OpenManage Essentials does not display the Controller Information, Enclosure Information, and Physical Disk Information for Dell Compellent devices with firmware version 6.4.1. However, this issue is not observed for Compellent devices with firmware version 6.3.
Issue 14: Description If OpenManage Essentials uses the WMI protocol to discover a server, the RAC information table is not displayed. Issue 15: Description Warranty information will not be displayed for all devices that do not display the Service Tag in the OpenManage Essentials console. Issue 16: Description OpenManage Essentials displays the power supply health as normal when the redundant power supply has lost the AC power source. Resolution: This is an issue with Server Administrator version 6.x.
• • Try to use the custom install with different authentication method if typical install fails. Collect the logs from the temp folder. Search for the latest MgmtSt_*.log and InstallUtil_Install.log files. Try to quickly analyze (if possible) InstallUtil_Install.log. Launching OpenManage Essentials • • • • When an Internet proxy server is configured on the system, the site must be added to the exception list to bypass the proxy. This should be configured with GPO’s by a domain administrator.
3. 4. 5. 6. Enter “Local Intranet” and click “Sites”. Click “Advanced”. Enter the fully qualified name of the server where OpenManage Essentials is installed. Click “Add”. If the issue persists, there may be an issue with the DNS server resolving the name of the OpenManage Essentials server. To resolve the DNS server issue: 1. Contact your system administrator and ensure that the OpenManage Essentials system name is added to the DNS server. 2.
• • • • Multiple simultaneous logins are not supported in OpenManage Essentials version 1.2. Multiple users cannot login using the Sign in as Different User feature on the same browser. [31131, 31132] The health status of disks displayed in the iDRAC7 console does not match with the health status of disks displayed in the OMSA console. [31383] On a domain controller only domain administrators are automatically added to OmeAdministrators and OmeUsers roles.
Database (Microsoft SQL Server – Local or Remote) NOTE: For large deployments, you must use SQL Standard.
Contacting Dell NOTE: If you do not have an active Internet connection, you can find contact information on your purchase invoice, packing slip, bill, or Dell product catalog. Dell provides several online and telephone-based support and service options. Availability varies by country and product, and some services may not be available in your area. To contact Dell for sales, technical support, or customer service issues: 1. Visit support.dell.com. 2. Select your support category. 3. If you are not a U.S.
