User's Manual

NOTE: Clicking a pin on the Map View (home) portal opens the Devices portal that displays details
about the device.
Related Links
Using Map View
Health and Connection Status
The health and connection status of a device can also be displayed on the map. To overlay the pin with
the health or connection status of the device, move the mouse pointer over the Overlays menu at the
top-right of the map, and click Health or Connectivity. The health or connection status is indicated by
the color and the icon displayed within the pin. The following table provides information about the health
status and pin overlay:
Pin Color Icon Health Status
Red Critical
Yellow Warning
Green Normal
Gray Unknown
The following table provides information about the connection status and pin overlay:
Pin Color Icon Connection Status
Blue On
Grey Off
Related Links
Using Map View
Multiple Devices at the Same Location
It is possible for two or more licensed devices to be placed at an identical location. These devices are
displayed as a multi-pin group on the map. If the devices are in a very close proximity on the map and the
map is zoomed out, the pins are displayed together as a multi-pin group. To view the count and the
name of the devices in a multi-pin group, move the mouse pointer over the multi-pin group. Double-
click or right-click a multi-pin group and then select Details, to open the Devices at this location
window that lists the devices available at the location. On the Devices at this location window, you can:
• Double-click a device to display only that device on the map.
• Right-click a device to view standard options for the devices, such as Referesh Inventory, Application
Launch, and so on, and other map-specific options such as Edit Location Details, and so on.
NOTE: Only licensed devices can be placed on the map. Device groups cannot be placed on the
map.
Related Links
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