User's Manual

Considerations When Installing OpenManage Essentials

on a Domain Controller

When installing OpenManage Essentials on a domain controller:

• You must install Microsoft SQL Server manually.

• If SQL Server is installed locally, the SQL Server service must be configured to run using a domain user

account.

NOTE: The SQL Server service will not start if you are using the default NETWORK SERVICE or

LOCAL SYSTEM accounts.

After OpenManage Essentials is installed on a domain controller:

• By default, the Domain Admins group is added as a member of the OmeAdministrators and

OmePowerUsers roles.

• Local Windows user groups are not included in the OpenManage Essentials roles.

OmeAdministrators, OmePowerUsers, or OmeUsers privileges can be granted to users or user

groups by adding them to the OpenManage Essentials Windows groups. OmeSiteAdministrators

privileges can be granted by OmeAdministrators through the Device Group Permissions portal.

Setting Up OpenManage Essentials Database on a Remote

SQL Server

You can configure OpenManage Essentials to use an SQL Server present on a remote system. Before

setting up the OpenManage Essentials database on the remote system, check for the following

prerequisites:

• Network communication between the OpenManage Essentials system and the remote system is

functioning.

• SQL connection works between the OpenManage Essentials system and the remote system for the

specific database instance. You can use the Microsoft SQL Server Express 2012 Management Studio

tool to verify the connection. On the remote database server, enable TCP/IP protocol and if you are

using SQL Authentication, enable mixed mode on the remote SQL Server.

You can retarget the database for the following:

• SQL credentials to the SQL Server fails.

• Windows credentials to the SQL Server fails.

• Login credentials have expired.

• Database is moved.

Installing Dell SupportAssist

Dell SupportAssist integrates with OpenManage Essentials to provide proactive support capabilities for

Dell enterprise server, storage, and networking solutions using the existing environment data.

SupportAssist collects information from supported devices, and automatically creates support cases

when issues arise. This helps Dell to provide you an enhanced, personalized, and efficient support

experience.

To install SupportAssist: