User's Manual

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Viewing Warranty Reports
Warranty information is available for devices with valid Service Tags, including clients, servers, switches,
storage, and so on. Warranty information is automatically retrieved at the time devices are discovered.
The Warranty Information report is unique among OpenManage Essentials reports as it requires Internet
access to pull warranty information from the Dell warranty database. If you do not have internet access,
no warranty information is populated. It is downloaded the next time you connect to the internet and
open the Warranty Report.
Extending Warranty
To extend support for the devices, right-click a device and click View and Renew Warranty. This option
opens dell.com/support with the device selected. Alternately you can click the View and Renew
Warranty button to open the warranty site. If you log in to the warranty site with the company account
you will see all their devices with warranty information.
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