Owners Manual

ManualsBrandsDell ManualsSoftwareDell OpenManage Essentials Version 1.3

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To ignore an alert:

1. From OpenManage Essentials, select Manage → Alerts → Common Tasks → New Alert Ignore

Action.

2. In Name and severity Association, provide a name, assign the alert severity to which you want to

associate this ignore alert action, and then click Next.

3. In Categories and Sources Association, assign the alert categories source to which you want to

associate this alert ignore action and then click Next.

4. In Device Association, assign the device or device groups to which you want to associate this alert

ignore action and then click Next.

5. By default the Ignore Alert is always active. To limit activity, in Date Time Association, enter a date

range, time range, or days, and then click Next.

6. In Duplicate Alert Correlation, select yes to exclude duplicate alerts received within the set time

limit, and then click Next.

7. In Summary, review inputs and click Finish.

Running a Custom Script

In response to a specific alert received, you can run custom scripts or launch a specific application. This

file must be present on the OpenManage Essentials service tier system (where OpenManage Essentials is

installed) and not on the client browser system. For example:

• If you received a temperature warning, you can use a custom script to create an incident ticket for

your internal Help Desk.

• If you received an MD Array storage alert, you can launch the Modular Disk Storage Manager (MDSM)

application to view the status of the array.

Creating a Custom Script

1. Select Manage → Alerts → Alert Actions.

2. In Alert Actions, right-click Application Launch and select New Alert Application Launch Action.

3. In Name and Description, provide an application launch name and description and then click Next.

4. In Application Launch Configuration, provide an executable name (provide an absolute file path, for

example, C:\ProgramFiles\Dell\Application.exe) and provide the substitution information, and then

click Next.

5. In Severity Association, assign the alert severity to which you want to associate this alert application

launch and then click Next.

6. In Categories and Sources Association, assign the alert categories or alert sources to which you

want to associate this alert application launch and then click

Next.

7. In Device Association, assign the device or device groups to which you want to associate this alert

application launch and then click Next.

8. By default the Application Launch Action is always active. To limit activity, in Date Time Association,

enter a date range, time range, or days, and then click Next.

9. In Summary, review inputs and click Finish.