Owners Manual

Field Description
Contract Renewed Displays whether the service contract for the
system was renewed.
Contract Type Displays the name of the service contract type for
the system.
Contract Vendor Displays the name of the service contract provider
for the system.
Outsourced Displays whether the support for the system is
outsourced or not.
Support Type Displays the type of component, system, or
network problem that occurred.
Help Desk Displays the help desk information provided
Automatic Fix Displays the method used to fix the problem.
Hard Drive Information
Field Description
System Name The unique system’s name that identifies it on the
network.
System Type The system’s model information.
Service Tag A Dell specific unique bar code label identifier on
the system.
Enclosure ID The enclosure ID is assigned to the enclosure by
Storage Management. Storage Management
numbers the enclosures attached to the controller
starting with zero.
Channel The number of channels.
Target ID The SCSI ID of the backplane (internal to the
server) or the enclosure to which the controller
connector is attached. The value is usually 6.
LUN ID In computer storage, a logical unit number or LUN
number used to identify a logical unit, which is a
device addressed by the SCSI protocol or similar
protocols such as Fibre Channel or iSCSI.
Size (GB) The size of the hard drive in GB.
Bus Type The type of bus connection used. Buses are
information pathways between components of a
system.
Serial Number The roll number assigned to the device by the
manufacturer.
Revision The hard disk’s revision history.
Media Type The type of media. For example, HDD.
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