Dell OpenManage Essentials Version 1.
Notes, Cautions, and Warnings NOTE: A NOTE indicates important information that helps you make better use of your computer. CAUTION: A CAUTION indicates either potential damage to hardware or loss of data and tells you how to avoid the problem. WARNING: A WARNING indicates a potential for property damage, personal injury, or death. Copyright © 2014 Dell Inc. All rights reserved. This product is protected by U.S. and international copyright and intellectual property laws.
Contents 1 About OpenManage Essentials............................................................................ 15 What is New in This Release................................................................................................................15 Other Information You May Need...................................................................................................... 15 Contacting Dell.....................................................................................................
Filtering Data....................................................................................................................................... 36 Search Bar............................................................................................................................................37 Search Items.................................................................................................................................. 37 Search Drop-Down List.......................................
Configuring Status Polling Frequency................................................................................................62 6 Discovery And Inventory — Reference............................................................. 63 Discovery and Inventory Portal Page Options................................................................................... 63 Discovery and Inventory Portal..........................................................................................................
Viewing Alerts Summary..................................................................................................................... 83 Viewing System Event Logs................................................................................................................ 83 Searching for Devices......................................................................................................................... 83 Creating a New Group..............................................................
Viewing Inventory............................................................................................................................. 105 Viewing Alerts..............................................................................................................................106 Viewing Hardware Logs.................................................................................................................... 106 Hardware Log Details...........................................................
Storage Controllers Information...................................................................................................... 126 Warranty Information........................................................................................................................126 11 Viewing Warranty Reports................................................................................129 Extending Warranty....................................................................................................
Alert Filter Name..........................................................................................................................144 Severity........................................................................................................................................ 144 Acknowledgement...................................................................................................................... 144 Summary — Alert View Filter.......................................................
Non-Inventoried Systems........................................................................................................... 168 Inventory Systems....................................................................................................................... 168 All System Update Tasks............................................................................................................. 168 Issues and Resolutions.............................................................................
Configuring IIS Services..............................................................................................................200 Supported Protocols and Ports in OpenManage Essentials............................................................201 Supported Protocols and Ports on Management Stations........................................................201 Supported Protocols and Ports on Managed Nodes.................................................................201 19 Troubleshooting..........
Enabling or Disabling OpenManage Mobile Subscribers................................................................ 226 Deleting an OpenManage Mobile Subscriber..................................................................................226 Viewing the Alert Notification Service Status...................................................................................227 Notification Service Status..........................................................................................................
Specifying Input Files in PowerShell................................................................................................ 249 Command Line Interface Commands............................................................................................. 249 Creating a Discovery Range....................................................................................................... 249 Removing a Discovery Range......................................................................................
About OpenManage Essentials 1 OpenManage Essentials is a hardware management application that provides a comprehensive view of Dell systems, devices, and components in the enterprise’s network. With OpenManage Essentials, a webbased and one‑to‑many systems management application for Dell systems and other devices, you can: • Discover and inventory the system. • Monitor the health of the system. • View and manage system alerts. • Perform system updates and remote tasks.
Document Description Availability Dell OpenManage Essentials Support Matrix Lists the devices supported by OpenManage Essentials. dell.com/OpenManageManuals Dell OpenManage Essentials Readme Provides information about known issues and workarounds in OpenManage Essentials. Dell OpenManage Mobile User’s Guide Provides information about installing and using the OpenManage Mobile application.
Dell provides several online and telephone-based support and service options. Availability varies by country and product, and some services may not be available in your area. To contact Dell for sales, technical support, or customer service issues: 1. Visit dell.com/support 2. Select your support category. 3. Verify your country or region in the Choose a Country/Region drop-down menu at the top of page. 4. Select the appropriate service or support link based on your need.
Installing OpenManage Essentials 2 Related Links Downloading OpenManage Essentials Installing OpenManage Essentials Migrating IT Assistant to OpenManage Essentials Installation Prerequisites and Minimum Requirements Installation Prerequisites and Minimum Requirements For a list of supported platforms, operating systems, and browsers, see the Dell OpenManage Essentials Support Matrix at dell.com/OpenManageManuals.
Minimum Requirements Particulars Operating systems Minimum Requirement • • • • • • • Microsoft Windows Server 2008 SP2 Standard Edition (x64) Windows Server 2008 SP2 Enterprise Edition (x64) Windows Server 2008 R2 SP1 Standard Edition Windows Server 2008 R2 SP1 Enterprise Edition Windows Server 2012 Standard Edition Windows Server 2012 Enterprise Edition Windows Server 2012 R2 Standard Edition NOTE: OpenManage Essentials version 1.3 is supported only on x64 operating systems.
To prevent certificate errors, remote clients must either install OpenManage Essentials certificate in both CA and Root Certificate Stores or have a custom certificate published to client systems by the domain administrator. For a typical installation of OpenManage Essentials: • Use the local instance of SQL Server that has all supported components. • The RDBMS is altered to support both SQL and Windows authentication. • An SQL Server login user is generated for OpenManage Essentials’ services.
Event Bandwidth utilized (in percent) Discovery 0.64 for 100 devices Inventory 1.16 for 100 devices System update 5.34 for 10 targets and 10 packages Remote task 4.42 (10 targets) OpenManage Essentials at maximum use — Discovery, inventory, scheduled inventory, scheduled status, generic command-line task, and OMSA deployment. 4.13 NOTE: The network bandwidth utilization may vary depending on the network interface controller (NIC) and bandwidth allocation.
Downloading OpenManage Essentials To download OpenManage Essentials, go to dell.com/support or the Dell TechCenter website at DellTechCenter.com/OME. Installing OpenManage Essentials 1. 2. Extract the OpenManage Essentials installation package. Double-click the Autorun.exe file available in the folder where you extracted the installation package. The Dell OpenManage Install screen is displayed.
4. Click Install Essentials. NOTE: If you are installing OpenManage Essentials for the first time, a dialog box is displayed prompting you to select if you want to install OpenManage Essentials on a local or remote database. If you choose to install OpenManage Essentials on a local database, SQL Server 2012 Express is installed on the system. If you choose to install OpenManage Essentials on a remote database, the installation follows the Custom Setup Installation steps. 5.
Considerations When Installing OpenManage Essentials on a Domain Controller When installing OpenManage Essentials on a domain controller: • You must install Microsoft SQL Server manually. • If SQL Server is installed locally, the SQL Server service must be configured to run using a domain user account. NOTE: The SQL Server service will not start if you are using the default NETWORK SERVICE or LOCAL SYSTEM accounts.
NOTE: Before you begin, make sure that: • The system is able to connect to the Internet. • You have Administrator privileges on the system. • On the firewall, port 443 is open to access https://ftp.dell.com. NOTE: If the installation of SupportAssist fails, you can retry the installation later. To retry the installation, right-click the DellSupportAssistSetup.exe file available at C:\Program Files\Dell\SysMgt \Essentials\SupportAssistSetup and select Run as administrator. 1.
9. Provide the following information for the primary contact to whom Dell must send alert notifications, case status notifications, and so on: – Company Name — The company name must contain one or more printable characters, and must not exceed 256 characters. – Country/Territory — Select your country or territory. – First Name — The first name can contain letters, quotation marks [ ’ ], periods [ . ], spaces, and must not exceed 50 characters.
Installing Dell License Manager Dell License Manager is a one-to-many license deployment and reporting tool for Dell iDRAC licenses. You can use Dell License Manager to deploy and backup iDRAC licenses on all Dell 12th Generation PowerEdge servers (denoted as yx2x) that are equipped with an iDRAC7 or later Dell Remote Access controller. To install Dell License Manger: 1. Double-click the OpenManage Essentials executable file. 2. In Dell OpenManage Install, select Dell License Manager. 3.
To upgrade: 1. Double-click the OpenManage Essentials executable file. The Dell OpenManage Install screen is displayed. The following options are available: – Dell OpenManage Essentials — Select this option to install Dell OpenManage Essentials, Troubleshooting Tool, and Dell OpenManage Essentials MIB Import Utility. – Dell Repository Manager — Select to install Dell Repository Manager.
Setting Up and Configuring VMware ESXi 5 Before setting up and configuring VMware ESXi 5, ensure that you have ESXi 5 build 474610 or later. If you do not have the required build, download the latest build from vmware.com. 1. Download the latest version (7.3) of Dell OpenManage offline bundle for ESXi from dell.com/ support. 2. If you have enabled SSH, copy the file using WinSCP or a similar application to the /tmp folder on the ESXi 5 host. 3.
Getting Started With OpenManage Essentials 3 Launching OpenManage Essentials To launch OpenManage Essentials: NOTE: Before you launch OpenManage Essentials, ensure that Javascript is enabled on your web browser. • From the management station desktop, click the Essentials icon. • From the management station desktop, click Start → All Programs → Dell OpenManage Applications → Essentials → Essentials. • From a local or remote system, launch a supported browser.
• Discovering devices on your network. After you have completed the First Time Setup wizard, the Discovery Range Configuration is displayed. See Configuring a Discovery and Inventory Task. The date and time displayed in the console is in a format that is selected in the browser settings and used in the region. When a time zone change or daylight savings change occurs, the time is updated accordingly in the console.
Related Links Map View (Home) Portal Dashboard Search Bar OpenManage Essentials Heading Banner The banner may display the following icons: • Critical icon and Warning icon including the number of devices. You can click the icon or the number to view the devices in either state. • OpenManage Essentials service not running icon (blinking down arrow) view the details and to restart the service. • Update available notification icon indicates if a newer version of OpenManage Essentials is available.
• Display additional available reports. NOTE: This option is only available in the Home portal. • Hide graphs and reports. • Rearrange or resize graphs and reports by dragging and dropping. If a pop-up window on any screen is bigger than the screen and if scrolling is not possible, set the zoom value of the browser to 75% or less. From the various reports that are available, you can select specific reports and set them to display on the Dashboard. You can click on these reports to get more details.
• Task Status After selecting the desired report or graph, dock the report or graph using the following control to the desired location. Drilling Down Charts and Reports for More Information To drill-down for further details, perform one of the following: • • In report charts, click the charts. In report tables, use the drag and drop option or funnel options to filter the required data and rightclick the table rows to perform various tasks.
icon on the report or graph and select the Hide option to remove the component from the portal page or select the Auto Hide option to move the component to the side bar. To remove a component from the portal page, click the X icon in the report or graph. To move the report to the side bar, click the icon. Rearranging or Resizing Graphs and Reports (Components) Click the icon and select from the following options: • Floating—To move the component freely in the portal page.
For more information, see Viewing Device Summary. Search Bar The search bar is displayed at the top-right of the dashboard below the heading banner. The search bar is accessible from all portal pages, except when a pop-up or wizard is displayed. As you type text in the search bar, matching or similar item are displayed in the drop-down list.
Item Selected Action Devices Displays the device details. Device Groups Displays the device group summary. Discovery Ranges Displays the discovery range. Discovery Range Group Displays the discovery range group summary. Portals Navigates to the appropriate portal. Wizards Launches the appropriate wizard. Exclude Range Displays the range summary. Remote Tasks Selects a task in the task tree.
Viewing the User Information To view the user information such as the OpenManage Essentials roles associated with the current user: 1. Move the mouse pointer over the user name in the heading banner. 2. In the menu that is displayed, click User Info. The User Information for dialog box with the user information is displayed.
scoreboard notification also displays the number of devices that meet the criteria you have configured. Click the icon to display the Device Warranty Report that provides the warranty information of devices based on your Warranty Scoreboard Notifications settings.
OpenManage Essentials Home Portal — Reference 4 Related Links OpenManage Essentials Heading Banner Dashboard Schedule View Search Bar Map View (Home) Portal Interface Dashboard The dashboard page provides a snapshot of the managed devices that include servers, storage, switches, and so on. You can filter the view based on the devices by clicking the Filter by: drop-down list. You can also add a new group of devices from the dashboard by clicking Add New Group from the Filter by: drop-down list.
• Modular Enclosure Information • NIC Information • PCI Device Information • Server Components and Versions • Server Overview • Storage Controller Information • Task Status Device by Status Device by Status provides device status information in a pie chart format. Click a segment of the pie chart to view the device summary. Field Description Unknown Health status of these devices are not known. Normal Devices are working as expected.
Field Description Filter by Select to filter the search results using the following options: • • All Ranges — Select to filter based on the selected range. Related Links Configuring a Discovery and Inventory Task Viewing Configured Discovery and Inventory Ranges Excluding Ranges Scheduling Discovery Scheduling Inventory Configuring Status Polling Frequency Discovery and Inventory Portal Task Status Provides a list of currently executing and previously run tasks and their status.
For more information, see Schedule View Settings. Related Links Schedule View Settings Schedule View Settings Field Description Orientation Allows you change the orientation of the Schedule View page and the displayed tasks. You can select either the Vertical or Horizontal orientation. NOTE: Changing the Orientation setting does not affect the Month view. Schedule Item Size Allows you to modify the size of the tasks displayed.
Field Description Device Type Displays the type of device. For example, server or Remote Access Controller. Days Remaining Displays the number of days the warranty is available for the device. Shipped Date Displays the date on which the device was shipped from the factory. Service Tag A Dell specific unique bar code label identifier for a system. Service Level Code Displays the service level code such as parts only warranty (POW), next business day onsite (NBD), and so on for a particular system.
Discovering and Inventorying Devices 5 Perform Discovery and Inventory in order to manage your network devices. Related Links Configuring a Discovery and Inventory Task Viewing Configured Discovery and Inventory Ranges Scheduling Discovery Scheduling Inventory Excluding Ranges Supported Devices, Protocols, and Features Matrix Supported Devices, Protocols, and Features Matrix NOTE: For a description of the features listed in the following table, see Legend and Definitions.
Protocol / Mechanism Simple Network Management Protocol (SNMP) Windows Management Instrumentation (WMI) Web ServicesManagement (WSMan) Correlation Classification Hardware inventory Software inventory Virtual machine information Virtual host product information Monitoring (OpenManage Server Administrator health only) Application launch: Warranty Dell servers without OpenManage Server Administrator installed Windows/ Hyper‑V Not supported Discovery Correlation Classification Hardware inventory Applicat
Protocol / Mechanism Simple Network Management Protocol (SNMP) Windows Management Instrumentation (WMI) Web ServicesManagement (WSMan) NOTE: Applicable to only iDRAC6 version 1.3 and later. Discovery and hardware inventory are not supported for iDRAC6 version 1.25 and below.
Protocol / Mechanism Simple Network Management Protocol (SNMP) Windows Management Instrumentation (WMI) Web ServicesManagement (WSMan) Switch Role Dell SonicWALL firewall appliances Discovery Classification Application launch Traps/alerts Not supported Not supported Dell Force10 Ethernet switches Discovery Not supported Correlation Classification View/renew warranty Traps/alerts Health Switch Role Not supported Brocade Fibre Channel switches Discovery Not supported Classification Application lau
Protocol / Mechanism Intelligent Platform Management Interface (IPMI) Command Line Interface (CLI)a Secure Shell (SSH) Deploy OpenManage Server Administrator Server Updates Hardware and Software Inventory (minimal) • • • Dell servers without OpenManage Server Administrator installed BIOS Firmware Driver VMware ESXi Not supported Not supported Discovery Correlation Classification Hardware and Software Inventory (minimal) XenServer Not supported RACADM CLI IPMI CLI OpenManage Server Administrat
Protocol / Mechanism Intelligent Platform Management Interface (IPMI) Command Line Interface (CLI)a Secure Shell (SSH) iDRAC health Application launch RAC console Warranty Modular Enclosure (M1000e) / PowerEdge VRTX / PowerEdge FX Not supported RACADM CLI IPMI CLI Not supported Dell PowerConnect W-Series mobility controllers and access points Not supported Not supported Not supported Dell SonicWALL firewall appliances Not supported Not supported Not supported Dell Force10 Ethernet switches
Protocol / Mechanism Simple Network Management Protocol (SNMP) Symbol EMC NaviSphere CLI PowerVault Traps/Alerts Discovery Correlation Classification Hardware inventory Monitoring Application launch— Modular Disk Storage Manager (a) Not supported Compellent Discovery Classification Hardware inventory Monitoring Traps/alerts Application launch — Compellent console Not supported Not supported Tape Discovery Correlation Classification Hardware inventory Monitoring Traps/alerts Application launch T
– Discovered server and DRAC, iDRAC, or BMC devices. – Discovered modular systems or switches. – ESX, ESXi, or Hyper-V host and guest virtual machines. • Classification: Capability to classify the devices by type. For example, servers, network switches, storage, and so on. • Hardware Inventory: Capability to obtain detailed hardware inventory of the device. • Monitoring or Health: Capability to obtain health status and connection status of the device.
Protocol Support Matrix for Discovery The following table provides information about the supported protocols for discovering devices. The recommended protocol is indicated by the text in italics.
Protocols Device/ Operating System Simple Network Management Protocol (SNMP) Web ServicesManagement (WS-Man) health information Windows Management Instrumentatio n (WMI) Intelligent Secure Shell Platform (SSH) Management Interface (IPMI) Instrumentatio n (OMCI) installed; no health information without OMCI Storage devices Supported N/A N/A N/A N/A Ethernet switches N/A N/A N/A N/A Supported Protocol Support Matrix for System Update The following table provides information about the support
Protocols Device/ Operating System PowerEdge VRTX or PowerEdge FX (CMC) Simple Network Management Protocol (SNMP) Web ServicesManagement (WS-Man) Windows Management Instrumentatio n (WMI) Intelligent Secure Shell Platform (SSH) Management Interface (IPMI) Not supported Supported; requires the RACADM tool N/A N/A N/A Devices Not Reporting Service Tag The Service Tag is not displayed in the OpenManage Essentials console for the following devices: • KVM • Dell PowerVault 132T • PowerVault 136T
3. After you have provided at least one IP address, IP range, host name, or a combination thereof, continue to customize the discovery and inventory options or complete the configuration using the default options. Clicking Finish without setting any further configurations immediately runs the discovery and inventory tasks using the default SNMP and ICMP protocols. It is recommended that you review and revise your protocol configurations prior to clicking Finish.
modifying the local services file on the system. To configure the managed node and OpenManage Essentials to use a non-default SNMP port: 1. In both the management station and managed node, go to C:\Windows\System32\drivers\etc. 2. Open the Windows SNMP services file using notepad and edit the following: – Incoming SNMP trap port (receiving alerts in OpenManage Essentials) — Modify the port number in the line, snmptrap 162/udp snmp-trap #SNMP trap.
11. When prompted, save the certnew.cer file. 12. Open the web console of the target device (iDRAC or CMC). 13. Click Network and then click SSL. The SSL Main Menu page is displayed. 14. Select Upload Server Certificate Based on Generated CSR and click Next. The Certificate Upload page is displayed. 15. Click Browse, select the certnew.cer file you saved in step 11, and then click Apply. 16. Install the RootCA signed certificate (newcert.
Discovery and Inventory Portal Last Discovery and Inventory Discovered Versus Inventoried Devices Task Status Scheduling Discovery NOTE: It is recommended not to schedule the discovery task at the same time as the Database Maintenance Execution Schedule, as the console is less responsive during database maintenance. 1. Click Manage → Discovery and Inventory → Common Tasks → Discovery Schedule. 2. In Discovery Schedule Settings: a) Select the desired schedule parameters.
OpenManage Essentials. Lowering or increasing the throttle depends on the system it is running on and the available resources. Note that the discovery service may take up to several minutes to adjust to a new throttle setting. NOTE: For minimal discovery times on medium to large size networks (several hundred to several thousand devices), it is recommended that you install OpenManage Essentials services on a multiprocessor system.
Discovery And Inventory — Reference 6 From the Discovery and Inventory Portal page, you can: • View graphical reports on devices and Dell servers discovered and inventoried. • Manage discovery ranges for devices and Dell servers. • Configure discovery, inventory, and status polling for devices and Dell servers.
Last Discovery and Inventory Field Description Last Discovery Details Discovery Last Run at Displays the time and date information for the last run discovery. Discovery Range Displays the IP Address range or host name. Devices Discovered Displays information on number of devices discovered. Last Inventory Details Inventory Last Run at Displays the time and date information for the last run inventory. Inventory Range Displays the IP Address range or host name.
Scheduling Discovery Scheduling Inventory Configuring Status Polling Frequency Discovery and Inventory Portal Task Status Provides a list of currently executing and previously run tasks and their status. The Task Status grid on this page shows the status of just discovery, inventory, and tasks. However, the main portal shows all types of task statuses.
Field Description • • Is greater than or equal to— Select to find a value that is greater than or equal to the value you provide. Is greater than— Select to find a value that is greater than the value you provide. Health Status options: • • • • Unknown Normal Warning Critical Connection Status options: • • On Off Add Discovery Range / Add Discovery Range Group 1. Click Manage → Discovery and Inventory → Common Tasks. 2. Click either Add Discovery Range or Add Discovery Range Group.
Discovery Configuration Options Field Description Group Name Specifies the group name for a set of devices. IP address / range Specifies the IP address or IP address range. The following are examples of valid discovery range type address specifications (* is the wildcard character, meaning all possible addresses in the specified range): • • • • • • 193.109.112.* 193.104.20-40.* 192.168.*.* 192.168.2-51.3-91 193.109.112.45-99 System IP address—193.109.112.
Field Description Import Select this option to import host names and IP addresses from a file that is in CSV format. However, you can import only 500 line items per task. You can import different discovery ranges with different subnet masks. For example, 192.168.10.10, 255.255.255.128, 10.10.1.1, 255.255.0.0, and 172.16.21.1, 255.255.128.0. You can use an Active Directory export file in a.CSV format as input. You can also create a .
SNMP Configuration SNMP provides an interface to manage devices on the network such as servers, storage, switches, and so on. The SNMP agent on the device allows OpenManage Essentials to query the health and inventory data of the device. See SNMP Configuration Options to discover and inventory servers, storage devices, and other network devices. For more information, click - (Why do I need this?) help.
Field Description the first call times out. The discovery engine reissues the call until it is successful, or all retry attempts have timed out. A valid range is from 1 to 10 retries. The default is 2. WMI Configuration Use the WMI protocol for gathering discovery, inventory, and health information about servers running Windows. This protocol provides less information about devices than SNMP but is useful if SNMP is disabled on the network.
NOTE: You can only discover and inventory servers with iDRAC6 version 1.3 and above. Discovery and inventory of servers is not supported for iDRAC6 version 1.25 and below. WS-Man Configuration Options Field Description Enable WS-Man Discovery Select to discover Dell PowerEdge FX, Dell PowerEdge VRTX, iDRAC6, iDRAC7, and ESXi installed devices. User ID Provide authenticated user ID. Password Provide password.
Field Description Retries (attempts) Specifies the maximum number of additional times that the discovery engine will send an SSH connection request to a device if the first request times out. The discovery engine reissues the request until it is successful, or all retry attempts have timed out. A valid range is from 1 to 10 retries. The default value is 3. Timeout (seconds) Specifies the maximum number of seconds that the discovery engine will wait after sending an SSH connection request to a device.
Field Description Retries (attempts) Specifies the maximum number of times the discovery engine reissues an IPMI request after the first call times out. The discovery engine reissues the request until it is successful, or all retry attempts have timed out. A valid range is from 0 to 10 retries. The default is 1. NOTE: The retries and time-out parameters are used for both the Remote Management Control Protocol (RMCP) ping and the IPMI connection.
Field Description • System IP address — 193.109.112.99 Exclude Range Name Add the exclude range name for the IP address / range. Host name Register to exclude from the discovery process by specifying the host name of the device, for example, mynode.mycompany.com. NOTE: OpenManage Essentials does not check for invalid characters in the host name. If the host name you specify contains invalid characters, the name is accepted. However, the device with that name is not found during the discovery cycle.
Field Description Enable Discovery Select to schedule device discovery. Configure Global Device Discovery interval Set the frequency of discovery in weekly or daily intervals. • • Every Week On—Specify the day or days to schedule discovery and the time for the discovery to begin. Every Days Hours interval—Specify the intervals between discovery cycles. The maximum discovery interval is 365 days and 23 hours.
Inventory Schedule Settings Inventory Schedule Settings Field Description Enable Inventory Select to schedule inventory. Configure Global Inventory Polling Interval Set the frequency of the inventory in weekly or daily intervals. NOTE: OpenManage Essentials performs inventory only on devices that have already been discovered. • • Inventory Polling Speed Every Week On—Specify the day or days of the week that you want to schedule the inventory and the time that you want it to begin.
Field Description If OnDemand poll is disabled, the device status only updates on the normal status poll. Enable Status Polling Select to schedule device status polling. Device Status Interval Set frequency of the device status poll in intervals of days, hours, and minutes. The status polling does not begin until the previous polling has completed. Days—Specify the number of days between device status polling. Hours—Specify the number of hours between device status polling cycles.
Managing Devices 7 OpenManage Essentials lists devices based on their types. For example, Dell PowerEdge servers are listed under the device type Servers. OpenManage Essentials contains a defined list of device types. The devices you discover and inventory are included under these device types. Unclassified devices are listed under the device type Unknown. You can create device groups with combinations of the defined device types. However, you cannot create a new device types.
Device Summary Page In the device summary page, expand the device types to view the devices.
• VMware ESX servers – Virtual machines Use the refresh button to update the device tree with the current data. To update the device tree, rightclick All Devices and select Refresh. NOTE: The device tree auto-updates when changes are made. Some changes to the tree may appear after a brief delay depending on the performance of the managed servers because the information propagates from the SQL database to the user interface. Nodes and Symbols Description Table 1.
• Firmware Information • Power Supply Information • Embedded Device Information • Device Card Information • Controller Information • Controller Battery Information • Enclosure Information • Physical Disk Information • Virtual Disk Information • Contact Information • Appliance Node Information • Switch Device Information • EqualLogic Volume Information • Device Properties • Storage Group Information • iDRAC Information • Tape Drive Information and Tape Library Information •
Viewing Device Inventory To view inventory, click Manage → Devices, expand the device type and click the device. Related Links Managing Devices Viewing Alerts Summary You can view all the alerts generated for a device. To view the alert summary: 1. Click Manage → Devices. 2. Expand the device type and click the device. 3. In the details page, select Alerts. Related Links Managing Devices Viewing System Event Logs 1. Click Manage → Devices. 2. Expand the device type and select Hardware Logs.
Creating a New Group 1. Click Manage → Devices. 2. Right-click All Devices and select New Group. 3. Enter the name and description for the group and click Next. 4. In Device Selection, select any of the following: 5. – Select a query to create a dynamic group. Click New to create a new query or select an existing query from the drop-down list. – Select the device(s) /group(s) from the tree below to create a static group. Click Next. 6. Review the summary and click Finish.
After a group is hidden, it is not displayed in any of the device group controls in the console. The devices in the hidden groups are not displayed in the reports and charts on the Home and Reports portals. Alerts for devices in hidden groups are also not displayed in the alerts portal. If a parent group (along with child groups) is hidden, the child groups are also hidden in the device tree. However, the child groups are still present in the database and are displayed in other instances in the console.
3. Type the name, URL, description, and select the device group from the drop-down list. NOTE: You can click Test URL to verify if the URL specified is active. 4. Click Ok. The custom URL is created. Related Links Managing Devices Custom URL Settings Launching the Custom URL 1. Click Manage → Devices and select the device from the tree. 2. Right-click the device and select Application Launch. 3. Click the URL name to access the site.
Related Links Warranty Notification Settings Configuring Warranty Scoreboard Notifications You can configure OpenManage Essentials to display a warranty scoreboard notification icon in the heading banner. For information about the options you can configure, see Warranty Notification Settings. To configure Warranty Scoreboard Notifications: 1. Click Preferences → Warranty Notification Settings. The Warranty Notification Settings page is displayed. 2.
Action Description Show All Map Locations Displays all map locations. Go to Home View Displays the home view, if saved earlier. Save Current View as Home View Saves the current view as the home view. Add Licensed Device Allows adding PowerEdge VRTX devices with an Enterprise license. Import Licensed Devices Allows importing PowerEdge VRTX devices with an Enterprise license. Remove All Map Locations Allows removing all map locations. Export Allows exporting all map locations to a .csv file.
Tool Tip Search Pin Map Providers Map View (Devices) Tab Interface Configuring Map Settings Selecting a Device on Map View Health and Connection Status Multiple Devices at the Same Location Setting a Home View Viewing All Map Locations Adding a Device to the Map Moving a Device Location Using the Edit Location Details Option Importing Licensed Devices Using the Map View Search Bar Adding a Device Using the Search Pin Moving a Device Location Using the Search Pin Removing All Map Locations Editing a Map Loca
MapQuest Bing Two types of maps are available: • • Roads map — A simple, fast loading map with minimal details. Satellite map — Provides detailed satellite views of the world. NOTE: The Bing map provider requires an Internet connection at all times to render the map. If the system connects to the Internet through a proxy server, the proxy settings configured in your web browser is used by the Bing provider.
– Moving the mouse pointer over the Actions menu, and then clicking Zoom to Street Level • If a pin is displayed at street level, double-click the pin to zoom out to the world-level view • Double-click a location on the map to zoom-in one level at that location • Move the mouse wheel up or down to quickly zoom out or in on the map • Click the magnifying glass icon zoom in or zoom out of the map in the navigation toolbar to display a slider that you can use to NOTE: Zoom level and the visible portio
NOTE: Clicking a pin on the Map View (home) portal opens the Devices portal that displays details about the device. Related Links Using Map View Health and Connection Status The health and connection status of a device can also be displayed on the map. To overlay the pin with the health or connection status of the device, move the mouse pointer over the Overlays menu at the top-right of the map, and click Health or Connectivity.
Using Map View Setting a Home View If you typically manage devices in a certain geographic region, you can set that region as your home view. Each OpenManage Essentials user can save a different view of the map as their home view. By default, the home view is displayed when you open Map View or when you select the Go to Home View option. 1. Perform one of the following: – Click Home → Map View . – Click Manage → Devices → Map View. 2.
3. From the Devices list, select the device you want to add. 4. If required, in the Description field, type an appropriate description for the device. 5. If you want to add the device at a location different from where you right-clicked on the map, in the Address field, type the address of the location. For example, Chicago. NOTE: Using the Address field to add a device on the map requires an Internet lookup through the map provider to resolve the provided address.
You can bulk import licensed devices on the map through a .csv file. An Export Template function is available, which creates a .csv file that is already populated with the names of the licensed PowerEdge VRTX devices that are currently discovered. To import licensed devices: 1. Perform one of the following: – Click Home → Map View . – Click Manage → Devices → Map View. 2. On the Map View: – Right-click the map, and click Import Licensed Devices.
Field Description Name The name of the PowerEdge VRTX device with an Enterprise license. This field is already populated with the currently discovered PowerEdge VRTX devices with an Enterprise license that are not already placed on the map. Latitude The latitude coordinate of the device location. Longitude The longitude coordinate of the device location. Address The address of the device location. If both latitude and longitude coordinates are specified, the address need not be specified.
. Related Links Using Map View Adding a Device Using the Search Pin NOTE: Only Dell PowerEdge VRTX devices with an Enterprise license that are not already placed on the map can be added to the map. NOTE: Only OpenManage Essentials Administrators and Power Users are permitted to add a device to the map. 1. Perform one of the following: – Click Home → Map View . – Click Manage → Devices → Map View. 2.
Removing All Map Locations NOTE: Only OpenManage Essentials Administrators and Power Users are permitted to remove all map locations. To remove all map locations: 1. Perform one of the following: – Click Home → Map View . – Click Manage → Devices → Map View. 2. On the Map View: – Right-click the map, and click Remove All Map Locations. – Move the mouser pointer over the Actions menu, and click Remove All Map Locations. The Remove All Map Items dialog box is displayed prompting for your confirmation. 3.
3. Click Yes. Related Links Using Map View Exporting All Device Locations Exporting all device locations allows you to save the information about the devices and their latitude and longitude coordinates as a .csv file. If the address is known for a pin, it is included in the Description field of the .csv file. Using this file, you can import the device locations at any time. NOTE: By default, the latitude and longitude coordinates of each device is saved to the .
Figure 4. Chassis View Tool Tip and Device Selection Moving the mouser pointer over a slot in the chassis displays a yellow rectangular box around the slot and a tool tip. NOTE: The tool tip is displayed only when the slot has a sled installed. The information displayed in the tool tip varies based on the discovery and inventory status of the sleds.
To select a slot, click the visual representation of the sled in the Chassis View. When a slot is selected, a yellow rectangular box is displayed around the sled. If you select a slot occupied by a PowerEdge FC420 or FC620 sled, the device inventory information is displayed under the Chassis View. If you select a slot occupied by a PowerEdge FM120x4 sled, the device summary is displayed under the Chassis View. To view the device inventory information, click a device in the device summary.
Managing Devices Support For PowerEdge FX Chassis Sleds The PowerEdge FX2s chassis supports PowerEdge FC620 and FC420 sleds and the PowerEdge FX2 enclosure supports PowerEdge FM120x4, FC620, and FC420 sleds. Discovery and classification of PowerEdge FC620, FC420, and FM120x4 sleds can be performed using OMSA (in band) or iDRAC (outof-band). NOTE: For in-band (without OMSA) discovery and monitoring of the PowerEdge FM120x4 sled, make sure that either the WMI or SSH protocol is enabled and setup.
OEM servers are always classified under the OEM Devices group in the device tree. They are not displayed under the Servers or RAC group. If both the server and RAC of the OEM device are discovered, they are correlated and displayed as one device under the OEM Devices group. Other OEM devices except servers and RAC are classified under the different server groups such as Microsoft Virtualization Servers, VMware ESX servers, and so on, based on the classification criteria they satisfy.
Devices — Reference 8 This page provides the following information: • List of devices based on the device type, for example, HA clusters, servers, and so on. • Summary of devices and alerts. • Alerts generated for a particular device. • Health of devices based on the Normal, Critical, Unknown, and Warning types.
The device details and the alerts link are displayed. Viewing Alerts To view alerts, from the inventory details page, click Alerts. Alert Details Field Description Severity Alert severity based on Normal, Critical, Warning, and Unknown. Acknowledged Flagged status for an alert. Time Time at which the alert was generated in date and time format. Device IP address of the device. Details Lists the alert information.
Field Description Time Time at which this alert was generated in date and time format. Device The IP address or host name of this device. Details The alert information. For example, System is down: . Category The alert category type, for example System Events. Source The Alert Source. Viewing Non-Compliant Systems To view non-compliant systems, click the Non-Compliant Systems tab.
Field Description Upgrade/Downgrade A green arrow indicates and upgrade. Available Version The available version number. Package Name The name of the software update. Related Links System Update Device Search The search options available are: • Run an existing query • Create a new query • Delete a query Field Description Run Existing Query Select this option and then select a query from the drop-down list. Delete Query Select to delete a query after you complete the following action.
Field Description OS Name Displays the operating system installed on the device. OS Revision Displays the version of the operating system installed on the device. Service Tag Displays a unique identifier, that provides the service lifecycle information. Asset Tag Displays the defined asset tag for the device. Device Model Displays the system’s model name. For example, PowerEdge R710. Device type Displays the type of device.
Field Description Microsoft Virtualization Servers Select to include Microsoft virtualization servers. Modular Systems Select to include modular systems. Network Devices Select to include network devices. OOB Unclassified Devices Select to include out of band Unclassified Devices like Lifecycle controller enabled devices. Power Devices Select to include PDUs and UPS. PowerEdge C Servers Select to include PowerEdge C servers. Printers Select to include printers.
Item Description • • • • • • • • • • • Show All Map Locations Go to Home View Save Current View as Home View Add Licensed Device Import Licensed Devices Remove All Map Locations Export Settings Edit Location Details Remove Location Zoom to Street Level NOTE: The Zoom to Street Level option is displayed only when a device is selected on the map. NOTE: The Edit Location Details, Remove Location, and Zoom to Street Level options in the Actions menu are device-specific.
Field Description Service Tag Displays a unique identifier, that provides the service lifecycle information. Asset Tag Displays the defined asset tag for the device. Model Displays the model name of the system. For example, PowerEdge R710. Description Displays the description of the device. Address Displays the location information of the device. Contact Displays the contact information of the device.
Viewing Inventory Reports 9 OpenManage Essentials provides pre-defined reports for all discovered and inventoried devices. With these reports, you can: • Consolidate information about devices in your environment. • Filter report data based on the devices by clicking the Filter by: drop-down list. You can also add a new group of devices from the dashboard by clicking Add New Group from the Filter by: drop-down list. • Export data for use in another application in the XML file format.
Report Description specific device to view the events associated with it. Server Overview Provides information about the servers such as the system name, operating system installed on the server, processors, and memory. Server Components and Versions Identifies BIOS, driver, and firmware versions on all discovered and inventoried servers. Asset Acquisition Information Provides acquisition information about the devices.
Filtering Report Data You can filter the results by dragging and dropping column headers to the top of reports. You can choose one or more attributes when revising the view to meet your specific needs. For example, in the NIC Information report, drag the System Type and System Name to the top of the report. The view immediately changes to a nesting of information based on your preference. In this example, you can view nested data for NICs; NIC IP Address, MAC Address, and NIC description. Figure 5.
Reports — Reference 10 From Reports you can view the following: • Agent and Alert Summary • Server Overview • Server Components and Versions • Asset Acquisition Information • Asset Maintenance Information • Asset Support Information • Hard Drive Information • ESX Information • HyperV Information • FRU Information • License Information • Memory Information • Modular Enclosure Information • NIC Information • PCI Device Information • Storage Controller Information • Warranty
Warranty Information Agent and Alert Summary The Agent and Alert Summary displays the following: • Agent Summary • Alerts per Device • Top Alert Generators Agent Summary Field Description Number of systems using specific server administrator agent Agent Details Displays the name and version of the agent. Number of systems utilizing this agent Displays the number of systems utilizing a specific version of the agent. The Agent Summary pane displays the agent summary as a graph.
Field Description Processor Cores The number of processor cores. Processor Speed The speed of the processor. Total Cores The total number of cores present in the system. Total Memory The total memory installed on the system Server Components and Versions Field Description System Name Host name of the system. Service Tag Unique identification number assigned to the system. Model Type The system’s model name. For example PowerEdge R710. Description The software information.
Field Description Cost Center Displays the name or code for the business entity that acquired the system. Signing Authority Name Displays the name of the person who approved the purchase or the service call on the system. Vendor Displays the business entity that offers service on the system. Depreciation Duration Displays the number of years or months over which a system is depreciated. Depreciation Duration Unit Type Displays the unit in months or years.
Field Description Maintenance Restrictions Displays the maintenance agreement restrictions. Maintenance Start Date Displays the start date for maintenance on this system. Maintenance End Date Displays the end date for maintenance on this system. Outsourcing Problem Description Displays the the problem encountered with the outsourcing service provider. Outsourcing Service Fee Displays the amount that the outsourcing vendor charges for service.
Field Description Contract Renewed Displays whether the service contract for the system was renewed. Contract Type Displays the name of the service contract type for the system. Contract Vendor Displays the name of the service contract provider for the system. Outsourced Displays whether the support for the system is outsourced or not. Support Type Displays the type of component, system, or network problem that occurred.
Field Description Vendor The organization that supplies the hard drive. Model Number The model number of the physical device. Part Number The unique number associated with a drives and drive capacity of a specific OEM vendor. Remaining Rated Write Endurance The wear-out level or remaining life of the Solid State Drive (SSD) connected to a PERC in % units. If the drive does not support this property, it displays Not Applicable.
Field Replaceable Unit (FRU) Information Field Description System Name The user provided name of the system. Model Type The system’s model name. For example PowerEdge R710. Service Tag Unique identification number assigned to the system. FRU Device Name The standard FRU name assigned to the device. FRU Manufacturer The name of the FRU manufacturer. FRU Serial Number The manufacturer specified FRU’s identification number.
Field Description Memory Device Manufacturer The name of the device’s manufacturer. Memory Device Part Number The industry specific number assigned to the device. Memory Device Serial Number The roll number assigned to the device by the manufacturer. Modular Enclosure Information Field Description Enclosure Model Type The enclosure’s model name. For example, PowerEdge M1000e. Slot Number The slot number on the enclosure. Slot Name The slot name of the enclosure.
PCI Device Information Field Description System Name The unique system’s name that identifies it on the network. System Type The system’s model information. Service Tag A Dell specific unique bar code label identifier for a system. Device Card Description The type of Peripheral Component Interconnect card used. For example, 82546GB Gigabit Ethernet Controller. Device Card Manufacturer The manufacturer’s information.
Field Description Shipped Date The date on which the device was sent from the factory. Service Tag A Dell specific unique bar code label identifier for a system. Service Level Code Displays the service level code such as parts only warranty (POW), next business day onsite (NBD), and so on for a particular system. Service Provider The name of the organization that will provide the warranty service support for the device. Start Date The date from which the warranty is available.
Viewing Warranty Reports 11 Warranty information is available for devices with valid Service Tags, including clients, servers, switches, storage, and so on. Warranty information is automatically retrieved at the time devices are discovered. The Warranty Information report is unique among OpenManage Essentials reports as it requires Internet access to pull warranty information from the Dell warranty database. If you do not have internet access, no warranty information is populated.
12 Managing Alerts NOTE: You can receive alert notifications from OpenManage Essentials on your Android mobile device by installing and setting up the OpenManage Mobile application. For more information, see OpenManage Mobile Settings and the OpenManage Mobile User’s Guide at dell.com/ OpenManageManuals.
Icon Alert Description Unknown Alerts An event has occurred but there is insufficient information to classify it. Information Alerts Provides information only. Viewing Internal Alerts Before viewing internal alerts, ensure that you enable internal health alerts in the Alert Settings of the Preferences tab. See Alert Settings. To view internal alerts, click Manage → Alerts → Alert Logs → All Internal Alerts.
Viewing Previously Configured Alert Actions Viewing Application Launch Alert Action To view the application launch alert action: 1. Select Manage → Alerts → Alert Actions. 2. In Alert Actions, select Application Launch. Viewing E-Mail Alert Action To view the e-mail alert action: 1. Select Manage → Alerts → Alert Actions. 2. In Alert Actions, select Email. Viewing Alert Ignore Action To view the alert ignore action: 1. Select Manage → Alerts → Alert Actions. 2. In Alert Actions, select Ignore.
Creating and Editing a New View To personalize the way you view alerts, create a new view or modify an existing view. To create a new view: 1. Select Manage → Alerts → Common Tasks → New Alert View Filter. 2. In Name and Severity Association, enter a name for the new filter, and then check one or more severities. Click Next. 3. In Categories and Sources Association, assign the alert category or source to which you want to associate with this view filter and click Next. 4.
3. In E-mail Configuration, do the following and then click Next. a) Provide e-mail information for the To: and From: recipients and provide the substitution information. Separate each recipient or distribution list with a semi-colon.
To ignore an alert: 1. From OpenManage Essentials, select Manage → Alerts → Common Tasks → New Alert Ignore Action. 2. In Name and severity Association, provide a name, assign the alert severity to which you want to associate this ignore alert action, and then click Next. 3. In Categories and Sources Association, assign the alert categories source to which you want to associate this alert ignore action and then click Next. 4.
Forwarding Alerts You may want to consolidate alerts from multiple management stations to one management station. For example, you have management stations in multiple locations and you want to view status and take action from one central location. For information about the behavior of forwarded alerts, see Forwarding Alerts Use Case. To create alert forwards: 1. Select Manage → Alerts → Common Tasks → New Alert Trap Forward Action. 2.
standard OID specified in RFC2576-MIB. When you try to retrieve the Agent Address from MS3, it is displayed as MNv2 NOTE: If the SNMP v2 alert is forwarded from MS1 to MS2, the remote host is displayed as MNv2 because MS1 parses the extra OID along with the forwarded trap. Scenario 3 — Forwarding Alerts in the OMEssentials Format Using Either SNMP v1/v2 Protocol In this scenario, SNMP v1 alerts are sent from MNv1 to MS1 and then forwarded to MS2.
Configuring Alert Log Settings You can configure alert log settings to set the maximum size of alert logs; to generate a warning alert when the alert log reaches a set threshold, and to purge the alert logs. To modify the default settings: 1. Select Manage → Alerts → Common Tasks → Alert Log Settings. 2. Enter a value or use the increment/decrement arrow buttons to increase or decrease the value. NOTE: The default maximum size of alert logs is 20,000 alerts.
Enabling or Disabling Alert Pop-Up Notifications Configuring Alert Pop-Up Notifications To configure alert pop-up notifications: 1. Click Preferences → Alert Settings. The Alert Settings page is displayed. 2. Under Alert Popup Notification Settings, select or clear Enable Alert Popup Notifications to enable or disable alert pop-up notifications. 3. In the seconds between popup notifications box, select the time interval between each pop-up notification. 4. Click Apply.
Alerts — Reference 13 This page provides the following information: • Common Tasks – Alert Log Settings – New Alert View Filter – New Alert Application Launch Action – New Alert Email Action – New Alert Ignore Action – New Alert Trap Forward Action • Alert Logs – Alert View Filters • * All Alerts * All Internal Alerts * Critical Alerts * Normal Alerts * Unknown Alerts * Warning Alerts Alert Actions – Application Launch – E-mail – Ignore – Trap Forwarding • Alert Categories Alert Logs Y
Configuring Alert Actions Setting Up E-mail Notification Creating a Custom Script Alert Logs Fields Alert Log Settings Severity Predefined Alert View Filters The following table lists the predefined alert view filters. Field Description All Alerts Select to view all the alerts. Critical Alerts Select to view all the systems that are critical. Normal Alerts Select to view normal alerts. Unknown Alerts Select to view alerts that OpenManage Essentials cannot categorize.
Alert Details Field Description Severity The alert severity. Acknowledged Whether the alert has been acknowledged or not by the user. Device The device which generated the alert. Time The date and time the alert was generated. Category The categorization of the alert. Source The name of the alert source definition. Description The message contained in the alert.
Alert Filter Name In OpenManage Essentials, you use alert filters that are associated with alert actions to implement alerting capabilities. For example: • You can create alert action associations to trigger actions, such as sending e-mails, when an alert condition is met. • You can create ignore, exclude, or both associations to ignore SNMP traps and CIM indications when they are received. You use these associations to suppress alert floods.
Summary — Alert View Filter The view filter summary screen is shown on the final page of the alert view filter wizard or when clicking on the view summary right-click option in the tree. Field Description Name The name of the alert action. Type The alert action type - App Launch, Email, Ignore, Trap, and Forward. Description The description of the alert action. Associated Severity The alert severity criteria used when matching alerts.
By default, new alert actions are enabled. If you wish to turn off the alert action without deleting it, you can disable it either through the right-click menu or the edit wizard for the alert action. Several common alert action use cases are pre-installed in the disabled state to illustrate common usage. When using these pre-installed actions, it is recommended to clone the example to a new action specific to your needs. Make sure to enable and test the new action during this process.
Field Description • • • • • • • $e = enterprise OID $sp = specific trap ID $g = generic trap ID $cn = alert category name $sn = alert source name $pkn = package name $at = asset tag Executable file: If you have an executable file (for example, createTroubleTicket.exe), to create a trouble ticket with parameters –arg1, -arg2, and so on; configure the alert application launch as follows: • • Executable Name (with the full path): C:\temp \createTroubleTicket.
Field Description See the sample alert action under Application Launch alert action for more information. Test Action Allows you to test the application launch. NOTE: Alert actions are run when a matching alert is received; so the alert application launch action is a script or batch file that does not require user interaction. E-Mail Configuration You can configure Essentials so that you receive e-mail each time the alert associations for your devices meet specific alert criteria.
If the trap is being processed locally and then forwarded to the destination or it is just forwarded to the destination. Use this window to specify the parameters for configuring trap forwarding. Field Description Destination Provide the IP address or host name for the system that is hosting the enterprise management application. Community Provide the SNMP community to which the destination IP address or host name belongs.
Field Description Microsoft Virtualization Servers Select to include Microsoft Virtualization Servers. Modular Systems Select to include Modular Systems. Network Devices Select to include Network Devices. OOB Unclassified Devices Select to include out of band Unclassified Devices like Lifecycle controller enabled devices. Power Devices Select to include PDUs and UPS.. Printers Select to include Printers. RAC Select to include devices with Remote Access controllers.
Field Description prevent a device from sending an overabundance of alerts to the console. Ignore duplicate alerts that are received during the interval (1-600 seconds) Select to set time. No Select this option if you do not want duplicate alerts to run at increased duration. Summary- Alert Action Details View and edit selections. The alert action details screen is shown on the final page of the alert action wizards or when clicking on any alert action in the tree.
Field Description Associated Devices The alert source device criteria used when matching alerts. Associated Date Range The alert date range criteria used when matching alerts. Associated Time Range The alert time range criteria used when matching alerts. Associated Days The alert days criteria used when matching alerts. Minimum Repeat Time If enabled, specifies the minimum time in seconds between two of the same alerts from the same device.
Field Description Juniper-Switch Select this category to include alerts for Juniper switches. Keyboard-Video-Mouse (KVM) Select this category to include alerts for KVMs. Memory Select this category to include alerts for memory. Network Select this category to include alerts related to network. Other Select this category to include alerts for other devices. PDU Select this category to include alerts for PDUs. Physical Disk Select this category to include alerts for physical disks.
Alert Source Each Alert Category contains alert sources. Click an alert category to view alert sources. Expand a category to view the list of alert sources, and select an alert source. Field Description Name The name of the new alert source, for example, myFanAlert. Type The protocol information. Catalog Provides the catalog information. Severity Specifies the severity assigned to the alert that is triggered if the alert source generates the specified SNMP trap.
14 Updating Server BIOS, Firmware, Drivers, and Applications With the System Update feature in OpenManage Essentials, you can: • Upgrade and downgrade firmware, drivers, BIOS, application, and OpenManage Server Administrator. • Compare the drivers and firmware on the inventoried servers and modular blade enclosures with a source catalog and update them if needed. NOTE: System updates are only supported on a LAN and not over a WAN.
Figure 6. System Update Page 1. Compliance report. See Compliance Report 2. Tabbed systems information. See Compliant Systems, Non Compliant Systems, Non Inventoried Systems, and Issues and Resolutions. 3. System update tasks. See All System Update Tasks Understanding Server BIOS Firmware and Drivers Sources There are multiple sources for obtaining firmware and drivers for the servers. • Online source—Default option which obtains latest driver and firmware versions from ftp.dell.com.
Selecting an Update Catalog Source 1. From OpenManage Essentials, click Manage → System Update → Select a Catalog Source. 2. In Select a Catalog Source, select an option, and click Import now. Viewing Comparison Results Viewing Compliant Servers To view compliant servers: 1. Click Manage → System Update. 2. In System Update, select the Compliant Systems tab. Viewing Non-Compliant Servers To view non-compliant servers: 1. Click Manage → System Update. 2.
System Update Use Case Scenarios The table below provides use case scenarios about how system updates occur based on different protocols and the update modes.
Protocol Used for Server IP Discovery and Inventory Protocol Used for iDRAC IP Discovery and Inventory Preferred System Update Mode Selected in Advanced Settings Credentials for Actual Update Mode System Update However, if drivers are present in addition to BIOS, firmware, and applications, then all the components are updated using Server Administrator and not iDRAC. WMI WS-MAN OpenManage Server Administrator Server All components are updated using OpenManage Server Administrator.
Applying System Updates NOTE: You can only update systems using iDRAC6 and above if they are discovered using the WSMan protocol. NOTE: Applying system updates out-of-band (iDRAC) is supported only for 32-bit Dell Update Packages (DUPs). If you select a catalog that has no 32-bit DUPs for applying an out-of-band system update, OpenManage Essentials does not display any updates under Select Updates to Apply.
10. Enter the operating system administrative or iDRAC credentials for the managed server. Examples: In a Windows domain environment, enter and password. In a Windows workgroup environment, enter and the password In a Linux environment, enter root and password. If you want to apply system updates using sudo, select Enable Sudo and update the SSH port number.
Issue Resolution PowerEdge VRTX was inventoried using either SNMP or IPMI. Perform discovery and inventory of PowerEdge VRTX using WS-Man. iDRAC was inventoried using either SNMP or IPMI. Perform discovery and inventory of iDRAC using WS-Man. iDRAC does not meet the minimum version requirements. Minimum supported iDRAC version for modular servers is 2.20 and for monolithic servers is 1.4. Manually install the required iDRAC versions to proceed. iDRAC does not have the required license.
System Update — Reference 15 You can access the following: • System Update page – Summary * Compliance Report * System Update Tasks * Tasks Execution History – Compliant Systems – Non Compliant Systems – Non-Inventoried Systems – All System Update Tasks – Issues and resolutions for updates • Catalog Section – Select a Catalog Source – View Active Catalog Related Links Updating Server BIOS, Firmware, Drivers, and Applications Viewing the System Update Page Compliance Report Non-Compliant Systems S
Filter Option Description Contains Select to filter search based on alphanumeric characters present in a text chunk. Provide the alphanumeric character(s) in the field. Does not contain Select to include the not present logic in search based on alphanumeric characters present in a text chunk. Is contained in Select to include the is present logic in an alphanumeric character string. Is not contained in Select to include the not present logic in an alphanumeric character string.
Compliance Report Options Field Description Source Report source Get the latest This option is disabled if the catalog version is the latest. Else, it is active. Click this option to get the latest catalog version.
Field Description Non-Inventoried Systems Discovered systems pending inventory when compared with available software in the active catalog. Click non-inventoried portion to view more information in the Non-Inventoried Systems tab. Compliant Systems The Compliant Systems tab provides this information: Field Description System Name System’s domain name. Model Type Devices model information. Operating System The operating system that is running on the server.
Field Description Update Method Displays the update methods such as OpenManage Server Administrator and iDRAC. Component The software information. Type The type of software update. Installed Version The installed version number. Upgrade/Downgrade A green arrow indicates and upgrade. Available Version The available version number. Package Name The name of the software update.
Field Description SSH Port Number Provide the SSH port number. Server User name Provide the server user name for the selected target. Server Password Provide the server password for the selected target. iDRAC User name Provide the iDRAC user name for the selected target. iDRAC Password Provide the iDRAC password for the selected target.
Issues and Resolutions Field Description System Name Displays the system’s domain name. Reason Displays the issue associated with the server. Recommendation Displays the resolution to resolve the issue. Related Links Updating Server BIOS, Firmware, Drivers, and Applications Viewing the System Update Page System Update — Reference Task Execution History Lists the details of the system update tasks or remote tasks.
Field Description Executed by User The user information. Select a Catalog Source For updating software, select from these options to use a default catalog file present on the Dell FTP site or provide an alternate software update package file. Field Description Use file system source (SUU) Select to update software using Server Update Utility. Click Browse to traverse to the file location. The catalog.cab file is located in the repository folder.
Field Description Source Displays the source. The source is either Server Update Utility, FTP, or Repository Manager. Source Type The type for source from which the catalog file is taken. For example Dell ftp site. Release ID The unique identification number assigned to the released catalog file. Release Date The date on which the catalog file was released. Newer version available Displays if a newer version is available.
Managing Remote Tasks 16 About Remote Tasks With the Remote Tasks feature in OpenManage Essentials, you can: • Run commands on local and remote systems, run batch files and executable files on the local systems, and schedule local and remote tasks. NOTE: The files must be located on the system with OpenManage Essentials installed and not on the remote system. • Change power status for a system. • Deploy OpenManage Server Administrator on systems. • View the remote tasks.
3. Select one of the following options: – Remote Server Administrator Command— Select to run the server administrator command on remote servers. – Generic Command— Select to run the command, executable file, or batch file. – IPMI Command— Select to run the IPMI commands on the remote system. – RACADM Command Line— Select to run the RACADM commands on the remote system. 4.
6. On Schedule and Credentials, set the schedule parameters, provide target credentials and then click Finish. Related Links Remote Tasks Remote Tasks — Reference Remote Tasks Home Command Line Task All Tasks Device Capability Matrix Managing Generic Command Line Task Using Generic command line task, you can run different types of tasks such as, a batch file, a script file such as a Powershell or VBS script, an executable, or a command, on the local OpenManage Essentials system.
About Tokens The following tokens can be used to pass values to the batch, script, or executable file: • • • $IP and $RAC_IP — If these arguments are used, the Task Target tab appears in the Create a Command Link Task screen. The Task Target tab allows you to select the targets to pass the arguments. $IP is used for a server IP and $RAC_IP is used for a RAC (iDRAC) IP. From the Task Target tab, you can select either groups, a device or use dynamic queries.
For information about the fields in the Create a Power Task wizard, see Server Power Options. Related Links Remote Tasks Remote Tasks — Reference Remote Tasks Home Command Line Task All Tasks Device Capability Matrix Deploying Server Administrator The deploy OpenManage Server Administrator task requires the following on the selected targets: • Windows Management Instrumentation service must be running. • The default Temp folder (C:\Users\\AppData\Local\Temp) must be available.
5. If you want to deploy Server Administrator as a sudo user, select Enable Sudo and update the SSH port number. NOTE: Before you deploy OMSA using sudo, create a new user account, edit the sudoers file using the visudo command, and add the following: – For target systems running a 32-bit operating systems: Cmnd_Alias OMEUPDATE = /bin/ tar,/bin/cat,/opt/dell/srvadmin/bin/omexec,/tmp/ LinuxPreInstallPackage/runbada,/tmp/LinuxPreInstallPackage/omexec ALL=OMEUPDATE, NOPASSWD:OMEUPDATE.
Operating System Package VMware ESX 4 OM-SrvAdmin-Dell-Web-LX-6.5.0-2247.ESX41.i386_A01.tar.gz OM-SrvAdmin-Dell-Web-LX-6.5.0-2247.ESX41.i386_A01.tar.gz.sign Red Hat Enterprise Linux OM-SrvAdmin-Dell-Web-LX-6.5.0-2247.RHEL5.x86_64_A01.4.tar.gz 5 OM-SrvAdmin-Dell-Web-LX-6.5.0-2247.RHEL5.x86_64_A01.4.tar.gz.sign Red Hat Enterprise Linux OM-SrvAdmin-Dell-Web-LX-6.5.0-2247.RHEL6.x86_64_A01.5.tar.gz 6 OM-SrvAdmin-Dell-Web-LX-6.5.0-2247.RHEL6.x86_64_A01.5.tar.gz.
Use Cases in Remote Tasks Server Power Options Sample-Power On Device—Enable this use case to turn on the server. The system must have RAC/DRAC configured. Deploy Server Administrator Sample-OMSA Upgrade Windows—Enable this use case to upgrade OpenManage Server Administrator on a Windows-based system. Command Line • Sample - Windows OMSA Uninstall — Enable this use case to uninstall OMSA on a system running the Windows Server operating system.
The server configuration summary XML file can be applied to another iDRAC using the Sample - Server XML Configuration command line task. NOTE: To apply the server configuration summary from one iDRAC to another iDRAC, both the iDRACs must be of the same generation, same license state, and so on. For more information on the requirements, see the Lifecycle Controller (LC) XML Schema Guide, Server Configuration XML File, and Configuration XML Workflows white papers at DellTechCenter.com/LC.
Remote Task Type All Servers (except ESXi) With Server Administrator and Discovered Using SNMP/WMI Windowsbased Servers without Server Administrator and discovered using WMI Linux-based DRAC/iDRAC Servers discovered without Server using IPMI Administrator and discovered using SSH DRAC/iDRAC is not discovered DRAC/iDRAC discovered using SNMP/WS-Man Server operating system is not discovered IPMI command task Not supported Not supported Not supported Not supported Not supported RACADM command line
Remote Task Type All Servers (except ESXi) With Server Administrator and Discovered Using SNMP/WMI Windowsbased Servers without Server Administrator and discovered using WMI Linux-based DRAC/iDRAC Servers discovered without Server using IPMI Administrator and discovered using SSH DRAC/iDRAC is not discovered DRAC/iDRAC discovered using SNMP/ WS-Man Server operating system is not discovered the DRAC/ iDRAC device. You select Enable All in the Tasks Target tab.
Remote Tasks — Reference 17 From Remote Tasks you can: • Run commands on local and remote systems, batch files and executable files on the local systems, and schedule local and remote tasks. • Change power status for a system. • Deploy OpenManage Server Administrator on systems. • View the remote tasks.
Remote Tasks Remote Tasks — Reference Remote Tasks Remote Tasks page lists this information: • All Tasks • Server Power Options • Server Administrator Deployment • Command Line Related Links Managing Command Line Task Managing RACADM Command Line Tasks Managing Server Power Options Deploying Server Administrator Working With Sample Remote Tasks Use Cases Using the Sample - Server XML Configuration Command Line Task Remote Tasks Home Command Line Task All Tasks Device Capability Matrix All Tasks Fi
Remote Tasks Remote Tasks — Reference Task Execution History Lists the details of the system update tasks or remote tasks. Field Description Status Displays an icon representing the task status: — Running or pending — Completed — Stopped — Failed — Warning Task Name The name of the task. Start Time Time and date at which the system update task started. % Completed The task’s progress information.
Field Description • • Reboot—Reboots the system without powering off. Power Cycle—Powers off and then reboots the system. NOTE: Make sure that the shutdown option is configured for the operating system before you perform a graceful shutdown using this option. If you use this option without configuring it on the operating system, it reboots the managed system instead of performing a shutdown operation • • Shutdown OS first . Power Off—Powers off the system. Power On—Powers on the system.
Field Description • • • Enter User Name and Password Start—To specify the date and time at which the task should begin. No End Date—To continuously run this task based on the selected frequency. For example, if you selected Hourly, then this task continuously runs every hour from the start time. End By—To stop the task at the specified date and time. User Name—Provide in the format domain\user name or local host\user name. Password—Provide the password.
Field Description For Windows, packages with .dup, .msi, and .msp. file extensions are available. Msi packages enable Server Administrator installation and upgrades while dup and msp packages enable only Server Administrator upgrades. For Linux, packages with the tar.gz file extensions are available. For Linux, the.sign file is required for verification. The .sign file must reside in the same folder as the tar.gz file. Install Arguments (Optional) Provide arguments.
Field Description User Name Provide in the format domain\user name or local host\user name. Password Provide the password. Enable Sudo Select this option to deploy Server Administrator using Sudo. SSH Port Provide the SSH port number. Related Links Deploying Server Administrator Device Capability Matrix Command Line Task Select this option to create command line tasks. Field Description Task Name Provide name of the task.
Remote Server Administrator Command Field Description Command Provide command, for example, omereport system summary. Ping Device This option performs a ping test to verify if a device is reachable before it runs a task against it. This option can be used when using $IP or $RAC_IP and it decreases the time it takes to run the task(s) as it skips unreachable devices. Output to file Select to enable output to a log file. This option captures standard output and writes it to the log file.
Field Description • • • • • Activate Schedule—Select this option to activate a schedule for the task. Run now—Select this option to run the task immediately. Set schedule—Select this option to set a date and time for the task to run. Run Once—Select this option to run the task on the planned schedule only once. Periodic—Select this option to run the task frequently at specified intervals. – Hourly—Select this option to run the task once every hour. – Daily—To run the task once every day.
Field Description • Arguments D:\exe\recite.exe Enter command line switches to a command or executable or pass values to a script or batch file. For example, -4 $IP. If this argument is passed to tracert command, it executes IPV4 only Traceroute against the IPs of servers selected in Task Target tab. The command run would be tracert -4 10.35.0.55 . For more information, see About Tokens. Ping Device This option performs a ping test to verify if a device is reachable before it runs a task against it.
Field Description • • • Enter the credentials with appropriate privileges to run this task on this system Start—To specify the date and time at which the task should begin. No End Date—To continuously run this task based on the selected frequency. For example, if you selected Hourly, then this task continuously runs every hour from the start time. End By—To stop the task at the specified date and time. User Name—Provide OpenManage Essentials user credentials in the format domain\user name or local host\
Field Description Enable All Select to override the device capability and allow all the available devices for selection as task targets. Schedule and Credentials Set schedule Select from these options: • • • • • Activate Schedule—Select this option to activate a schedule for the task. Run now—Select this option to run the task immediately. Set schedule—Select this option to set a date and time for the task to run. Run Once—Select this option to run the task on the planned schedule only once.
Using the Sample - Server XML Configuration Command Line Task RACADM Command Line Field Description Command Provide the RACADM command you want to run on the servers. Ping Device This option performs a ping test to verify if a device is reachable before it runs a task against it. This option can be used when using $IP or $RAC_IP and it decreases the time it takes to run the task(s) as it skips unreachable devices. Output to file Select to enable output to a log file.
Field Description – Daily—To run the task once every day. – Weekly—To run the task once every week. – Monthly—To run the task once every month. Range of Recurrence: • • • Enter Remote Access Controller credentials for target(s) Start—To specify the date and time at which the task should begin. No End Date—To continuously run this task based on the selected frequency. For example, if you selected Hourly, then this task continuously runs every hour from the start time.
Managing Security Settings 18 Using Security Roles and Permissions OpenManage Essentials provides security through role-based access control (RBAC), authentication, and encryption. RBAC manages security by determining the operations run by persons in particular roles. Each user is assigned one or more roles, and each role is assigned one or more user privileges that are permitted to users in that role. With RBAC, security administration corresponds closely to an organization's structure.
modules. For the network, this underlying authentication system allows you to incorporate OpenManage Essentials security in an overall security scheme. Assigning User Privileges You do not have to assign user privileges to OpenManage Essentials users before installing OpenManage Essentials. The following procedures provide step-by-step instructions for creating OpenManage Essentials users and assigning user privileges for Windows operating system.
Supported Protocols and Ports in OpenManage Essentials Supported Protocols and Ports on Management Stations Port Number Protocol Port Type Maximum Encryption Level Direction Usage 21 FTP TCP None In/Out Access ftp.dell.com. 25 SMTP TCP None In/Out Optional e-mail alert action. 162 SNMP UDP None In Event reception through SNMP. 1278 HTTP TCP None In/Out Web GUI; downloading packages to Dell Lifecycle Controller. 1279 Proprietar y TCP None In/Out Scheduling tasks.
Port Numb er Protocol Port Type Maximum Encryption Level Direct Usage ion 443 Proprietary / WSMAN TCP None In/Out EMC storage, iDRAC6, and iDRAC7 discovery and inventory. 3389 RDP TCP 128-bit SSL In/Out Contextual application launch—Remote desktop to Windows terminal services. 6389 Proprietary TCP None In/out 202 Enables communication between a host system (through NaviCLI/NaviSec CLI or Navisphere host agent) and a Navisphere Array Agent on a Storage system.
Troubleshooting 19 OpenManage Essentials Troubleshooting Tool The OpenManage Essentials troubleshooting tool is a standalone tool that installs along with OpenManage Essentials. You can use the troubleshooting tool for a wide array of protocol related problems that are often at the root of discovery and alert issues.
To resolve this issue for the Red Hat Enterprise Linux 5.5, SUSE Linux Enterprise Server version 10 and version 11 installed servers: 1. Mount the Dell Systems Management Tools and Documentation DVD (version 6.5 or later) on the Linux server. 2. Install srvadmin-cm rpm. 3. Restart OpenManage Server Administrator 6.5. 4. Make sure the OpenManage Server Administrator inventory collector is working from the location /opt/dell/srvadmin/sbin/invcol, run /invcol -outc=/home/inv.xml. 5.
4. Search snmpd.conf for # group context sec.model sec.level prefix read write notif and ensure that the values for fields read, write, and notif are set to all. 5. At the end of the snmpd.conf file, just before Further Information, enter the Open Manage Essentials Console IP address in the following format:trapsink For example, trapsink 10.94.174.190 public. 6. Start the SNMP services (service snmpd restart).
• Unable to browse the file system to deploy Server Administrator and system update. • Unable to display the Device tree for devices. • Unable to install active components. 1. Open OpenManage Essentials on the client server using Internet Explorer. 2. Click Tools → Internet Options → Security . 3. Select Local intranet and click Sites. 4. Click Advanced. 5. Type the fully qualified name of the server where OpenManage Essentials is installed. 6. Click Add.
– For Bing map provider — Verify if you configured the proxy server settings in Internet Explorer. • Verify if you are able to access the MapQuest website. Question: Why is the map loading slowly? Answer: The map may load slowly as it requires more network bandwidth and graphic processing capability compared to normal browsing. Constant zooming and panning on the map may also slow the loading of the map.
Frequently Asked Questions 20 Installation Question: How do I install OpenManage Essentials using a remote SQL database named instance? Answer: To connect remotely, the SQL Server with named instances requires a running SQL Server Browser service. Question: Will OpenManage Essentials support Microsoft SQL Server Evaluation edition? Answer: No, SQL Server Evaluation edition is not supported.
In this case, you can manually migrate the data from SQL Server 2005 and then upgrade to OpenManage Essentials version 1.2 as follows: 1. Create a backup of the OpenManage Essentials version 1.0.1 or 1.1 database. 2. Migrate the OpenManage Essentials version 1.0.1 or 1.1 data from SQL Server 2005 to SQL Server 2008, 2008 R2, or 2012. For more information, see the OpenManage Essentials Database re-target process instructions at http://en.community.dell.com/techcenter/systems-management/f/4494/t/ 19440364.
Setting Result modal dialog box showing install progress. /qf – full UI. This option is used for standard attended installation. /f[p|o|e|d|c|a|u|m|s|v] This command repairs a product. /fp – This option reinstalls a product only if a file is missing. /fo – This option reinstalls a product if a file is missing or if an older version of a file is installed. /fe – This option reinstalls a product if a file is missing or an equal or older version of a file is installed.
NOTE: The software feature IDs mentioned in the table below are case-sensitive. Table 4.
Table 5. Windows Installer Return Codes Error Code Value Description ERROR_SUCCESS 0 The action is completed successfully. ERROR_INVALID_PARAMETER 87 One of the parameters was invalid. ERROR_INSTALL_USEREXIT 1602 The user canceled the installation. ERROR_SUCCESS_REBOOT_RE QUIRED 3010 A restart is required to complete the installation. This message is indicative of a successful installation. NOTE: See support.microsoft.com for full details on all the error codes returned by the msiexec.
Answer: There may be a problem with the root certificate you are using to discover the WS-Man target(s). For instructions to discover and inventory WS-Man target(s) using a root CA certificate, see Discovering and Inventorying Dell Devices Using WS-Man Protocol With a Root Certificate. Question: What are SNMP authentication traps? Answer: An authentication trap is sent when an SNMP agent is hit with an enquiry that contains a community name it does not recognize. The community names are case-sensitive.
• Reduce the user control settings by clicking Start → Control Panel → User Accounts → Change User Account Control Settings. Question: What do I do if iDRAC does not download packages? Answer: To resolve this issue, ensure that: • The default website is enabled in IIS. • The virtual folder (install_packages) is present and is pointing to the SystemUpdate folder.
Device Group Permissions Device Group Permissions Portal Question: Can I add a user group to the OmeSiteAdministrators role? Answer: No, adding a user group to the OmeSiteAdministrators role is not supported in OpenManage Essentials version 1.2. Question: Can I add an OmeAdministrator to the OmeSiteAdministrators role? Answer: Yes, you can add an OmeAdministrator to the OmeSiteAdministrators role. The user will have all the privileges of the OmeAdministrator.
Answer: If the OmeSiteAdministrator is the owner of the task, the OmeSiteAdministrator must delete the existing task and create a new task. Question: Can an OmeSiteAdministrator re-run a task? Answer: Yes, A task can be re-run if the task was created earlier by the OmeSiteAdministrator. Question: Can an OmeSiteAdministrator re-run a task after the user name of the OmeSiteAdministrator is changed? Answer: No, the OmeSiteAdministrator must re-create the tasks if the user name is changed.
Log Levels Setting the log levels determines the range of message severity type you want to log. The following table describes the log message severity levels that you can assign to LOG_LEVEL_MIN and LOG_LEVEL_MAX. Severity Level Description Trace Detailed information related to code flow. NOTE: It is not recommended to set the minimum log level to trace unless instructed to do so by technical support. Debug Detailed information that may be useful when diagnosing problems.
Communities : public Notification targets : @162/public Options : EnvEventSource=sensors 219
Managing Device Group Permissions 21 The Device Group Permissions portal allows OmeAdministrators to grant users the permission to perform system updates and run remote tasks on select device groups. Using the Device Group Permissions portal, OmeAdministrators can: • • Add users to the OmeSiteAdministrators role. Assign device groups to each user in the OmeSiteAdministrators role, allowing the user to perform system updates and run remote tasks on only the assigned device groups.
To add users to the OmeSiteAdministrators role: 1. Click Preferences → Device Group Permissions. The Device Group Permissions portal is displayed. 2. Perform one of the following: – In the Common Tasks pane, click Edit Members of OmeAdministrators. – In the Manage Device Group Permissions pane, right-click OmeAdministrators, and click Edit Members of OmeAdministrators. The Edit Members of OmeAdministrators dialog box is displayed. 3.
4. Click Apply. NOTE: An OmeSiteAdministrators task target remains ‘as is’ when the task was created. If the OmeAdministrators change the OmeSiteAdministrators device group permissions, the task targets are not modified. Changing an OmeSiteAdministrators device group permissions does not change tasks the OmeSiteAdministrators created earlier. NOTE: Only Server, RAC, or custom device groups that are assigned to OmeSiteAdministrators are available to OmeSiteAdministrators for remote or system update tasks.
OpenManage Mobile Settings 22 Dell OpenManage Mobile is a systems management application that allows you to securely perform a subset of data-center monitoring and remediation tasks on one or more OpenManage Essentials consoles and/or integrated Dell Remote Access Controllers (iDRACs) using your Android device. Using OpenManage Mobile you can: • Receive alert notifications from the OpenManage Essentials management system/server. • View group, device, alert, and log information.
To enable or disable alert notifications for OpenManage Mobile: 1. In OpenManage Essentials, click Preferences → Mobile Settings . The Mobile Settings page is displayed. 2. Select or clear Enable Push Notifications to enable or disable sending alert notifications to OpenManage Mobile subscribers. 3. Click Apply.
3. Click Yes. Related Links OpenManage Mobile Settings Viewing the Alert Notification Service Status OpenManage Essentials forwards alert notifications to OpenManage Mobile subscribers through their respective device platform alert notification service. If the OpenManage Mobile subscriber has failed to receive alert notifications, you can check the Notification Service Status to troubleshoot alert notification delivery.
Mobile Subscriber Information The following table provides information about the Mobile Subscribers table displayed in the Preferences → Mobile Settings page. Field Description Enabled Displays a check box you can select or clear to enable or disable alert notifications to an OpenManage Mobile subscriber. Status Displays the status of the subscriber, indicating whether the OpenManage Essentials console is able to send alert notifications successfully to the Dell Alert Forwarding Service.
Problem Reason OpenManage Essentials is unable Outbound Internet (HTTPS) to connect to the Dell Message connectivity is lost. Forwarding Service. [Code 1001/1002] Resolution Using a web browser, determine if outbound Internet connectivity is available. If connectivity is lost, perform standard network troubleshooting steps: • • • • Verify if the network cables are connected. Verify the IP address and DNS server settings. Verify if the firewall is configured to allow outbound traffic.
Preferences — Reference 23 In the Preferences page, you can configure the OpenManage Essentials console. You can set the SMTP and proxy server information, adjust session timeout, database maintenance schedules, restart services, create custom URL menu items, enable or disable internal alerts, observe daylight savings time, and enable or disable the ActiveX features. NOTE: After modifying the console settings, click Apply to save the changes.
Field Description ActiveX Status Displays the ActiveX status. Click Refresh Status to refresh the ActiveX status. Time Zone Settings Observe Daylight Savings Time for Server Selected Region Click this check box to enable adjusting the scheduled date and time values based on the server's time zone. Adjusting the server's time zone setting changes the settings in OpenManage Essentials. Enabling this option adjusts the date and time values of scheduled items when daylight savings begins or ends.
Field Description Use SSL Enable this check box to use SSL. Alert Settings Field Description Enable Internal Health Alerts Select the check box to enable internal health alerts. When enabled, OpenManage Essentials generates internal alerts when the global health status of the device changes. Enable Internal Connection Status Alerts Select the check box to enable internal connection status alerts.
Field Description Warranty Email Notifications Enable Warranty Email Notifications Enables or disables the sending of warranty e-mail notifications. To The e-mail addresses of the recipients of the warranty notification e-mail. Each e-mail address must be a valid e-mail address. Multiple e-mail addresses must be separated using a semicolon. From The e-mail address from which the warranty notification e-mail is to be sent. Only one e-mail address must be provided.
Field Description Include Devices with Expired Warranties Specifies if devices with expired warranty (0 days) or no warranty information should be included in the Device Warranty Report. Related Links Configuring Warranty Email Notifications Configuring Warranty Scoreboard Notifications Device Group Permissions The following is a description of the panels and fields displayed in the Device Group Permissions portal.
24 Logs — Reference From tools you can: • View User Interface Logs • View Application Logs • Export Discovery Logs to File System—Export the logs that were generated while discovering devices. User Interface Logs Field Description Enabled Enable or disable logging of User Interface. Disable to increase performance. Log Asynchronous Calls Enable or disable logging for threading and asynchronous update method calls. Turn on both Log Asynchronous Calls and Informational to view update calls.
Application Logs Field Description Severity The severity of the recorded deviation in application’s behavior. Time The time at which this behavior occurred. Message Information on the behavior.
25 Extensions The Extensions page provides a list of links to partner products. This page provides information about the product, detects if the product is installed, and allows you to launch the product if it is installed. NOTE: You may require ActiveX to detect some extensions. To enable ActiveX, see Console Settings in the Preferences page. Field Description Name Displays the name of the tool. Description Displays the description of the tool. Launch Displays the link if the product is installed.
26 Right-Click Actions The following tables lists all the right-click actions that are available in OpenManage Essentials. NOTE: The right-click options displayed in OpenManage Essentials are dependent on your access privilege. You must have administrator access to see all the options. Schedule View Field Description Create New Task Displays the following options: • • • Export Calendar Server Power Options Deploy Server Administrator Task Command Line Task Allows you to export the calendar in a .
Device Status Field Description IP Address or CMC/iDRAC name Displays the IP address or the CMC/iDRAC name. Application Launch Select to launch an application. Troubleshoot If the Troubleshooting Tool is installed, then select this option to launch the Troubleshooting Tool. The Troubleshooting Tool is disabled by default. To enable the Troubleshooting Tool, see Preferences Reference. Refresh Inventory Select to run inventory on the device.
View Filters Field Description Edit Select to edit the alert action or alert filter. View Summary Select to view all the systems that are critical. Rename Select to rename action or alert filter. Clone Select to create a copy of an action or alert filter. Delete Select the alert to delete the alerts. Alerts Field Description Details Select to view the details of alerts. Acknowledge Select to set or clear alerts. Delete Select to delete alerts.
System Update Tasks Field Description Delete Select this option to delete the task. Run Select this option to re-run a task that is already complete, but did not update some of the components. View Select this option to view the task. Export Select this option to export the system update task information. Stop Select this option to stop the task.
Tutorials 27 You can use the tutorials for the setup options you need to complete when configuring OpenManage Essentials for the first time.
28 Using OpenManage Essentials Command Line Interface Launching the OpenManage Essentials Command Line Interface Click Start → All Programs → OpenManage Applications → Essentials → Essentials Command Line Interface. Creating a Discovery Profile Input File CLI commands that create discovery ranges or discovery groups require an XML-based file that defines the parameters for discovery protocols such as SNMP, WMI, Storage, WS-Man, SSH, and IPMI.
Administrator 443 2 4 623 Certificate.
Name SubnetMask 192.168.10.* 255.255.255.0 192.168.10.1-255 255.255.255.0 192.168.1-2.* 255.255.255.0 10.35.*.1-2 255.255.255.0 192.168.2.1 255.255.224.0 192.168.2.2 255.255.254.0 192.168.3.3 255.255.128.0 192.168.3.4 255.255.128.0 Specifying Input Files in PowerShell To use input files in PowerShell, specify the location of the file in the command line. By default, OpenManage Essentials CLI starts at the following directory: PS C:\Program Files (x86)\Dell\SysMgt\Essentials\Tools\CLI> If y
• PS> Add-DiscoveryRange –Profile -RangeListCSV Examples: • PS> Add-DiscoveryRange –Profile .\Samples\DiscoveryProfile.xml -Range 10.35.0.124 • PS> Add-DiscoveryRange –Profile .\Samples\DiscoveryProfile.xml -RangeList . \Samples\RangeList.xml • PS> Add-DiscoveryRange –Profile .\Samples\DiscoveryProfile.xml RangeListCSV .\Samples\RangeList.csv Removing a Discovery Range Description: The Remove-DiscoveryRange command allows you to remove a discovery range.
Removing a Discovery Range Group Description: The Remove-DiscoveryRangeGroup command allows to you to remove a discovery range group. Command: PS>Remove-DiscoveryRangeGroup -GroupName Example: PS>Remove-DiscoveryRangeGroup -GroupName Group1 Editing a Discovery Range Description: The Set-ModifyDiscoveryRange command allows to edit existing discovery ranges.
• Add new ranges to a discovery range group using a .xml file (retaining the previously discovered profile): PS> Set-ModifyDiscoveryRangeGroup -GroupName WebServers-TX -AddRangeList . \samples\new_ranges.xml • Add new ranges to a discovery range group using .csv (retaining the previously discovered profile): PS> Set-ModifyDiscoveryRangeGroup -GroupName WebServers-TX -AddRangeListCSV . \samples\new_ranges.
• PS> Add-DiscoveryExcludeRange -Range • PS> Add-DiscoveryExcludeRange -RangeList Examples: • PS> Add-DiscoveryExcludeRange -Range 10.35.12.1 • PS> Add-DiscoveryExcludeRange -RangeList .\Samples\RangeList.xml Removing a Discovery Exclude Range Description: The Remove-DiscoveryExcludeRange command allows you to remove an exclude range. Enter the ranges either using an xml file or by specifying the range. For information about the RangeList.
• PS> Set-RunStatusPoll -RangeList Examples: • PS> Set-RunDiscovery -Range 10.23.23.1 • PS> Set-RunInventory -GroupName MyServers • PS> Set-RunDiscoveryInventory -RangeList .\Samples\RangeList.xml • PS> Set-RunStatusPoll -DeviceName MyZen Removing a Device Description: The Remove-Device command allows you to remove devices from the device tree. Command: • PS> Remove-Device -DeviceName ,,...
Creating a Custom Device Group Description: The Add-CustomGroup command allows you to create a custom device group in the device tree. If required, you can add devices to the group after it is created. NOTE: Using OpenManage Essentials CLI, you can only create static groups which contain a finite list of servers. You can create dynamic groups based on queries using the OpenManage Essentials console. For more information, see Creating a New Group.
Deleting a Group Description: The Remove-CustomGroup command allows you to remove a group from the root node.
