Owner's Manual

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Issue 13:
Description
System update task does not work if the security group policy called Admin Approval Mode for the built-
in Administrator account is enabled on the system running OpenManage Essentials. [30884]
Resolution
OpenManage Essentials cannot elevate permissions to copy and execute updates when Admin Approval
Mode is enabled on the OpenManage Essentials system. Use the default settings to execute the System
Update task.
Issue 14:
Description
System Update tasks through iDRAC (out-of-band) do not complete. [30029]
Resolution
1. Delete the job queue in iDRAC.
2. Reset the iDRAC.
3. Re-inventory the iDRAC to get the updated inventory.
4. Re-run the System Update tasks.
Issue 15:
Description
OMSA deployment task displays success, even if OMSA is not installed on the target system. [26652]
Issue 16:
Description
OpenManage Essentials only supports system updates on PowerEdge systems. Sometimes PowerVault
NX devices may display in the compliance report even though system updates on PowerVault NX
devices are not supported by OpenManage Essentials.
Installation
It is recommended that you install OpenManage Essentials by using either the "Setup.exe" or
“Autorun.exe" file.
Issue 1:
Description
In the Prerequisite Checker screen, the following message may be displayed:
"An error occurred while attempting to execute a Visual Basic Script. Please confirm that Visual Basic files
are installed correctly."
Resolution
– In Internet Explorer, make sure that the "Active Scripting" and "Scripting of Java applets" options
are enabled.
a. Click "Tools" -> "Internet Options" -> "Security" -> "Custom Level". The "Security Settings"
window is displayed.
b. Under "Scripting" setting, make sure that "Active Scripting" and "Scripting of Java applets"
are set to "Enable".
– Verify if running VB scripts is disabled by the Windows Scripting Host (WSH).
a. Click "Start"-> "Control Panel" -> "Default Programs".
b. Click "Associate a file type or protocol with a program".
c. In the "Set Associations" window, under Extensions, select ".vbs" and verify that the
"Description" is displayed as "VBScript File". If the "Description" is not displayed as
"VBScript File", click "Change Program" and select open with "Microsoft Windows Based
Script Host".