Owner's Manual

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Issue 2:
Description
OpenManage Essentials launches in Internet Explorer even if any other browser is set as the default
browser. [35491]
Issue 3:
Description
OpenManage Essentials does not launch or displays an exception when the number of connections to
the OpenManage Essentials website is limited in IIS.
Resolution
The OpenManage Essentials console requires constant communication with the web server to ensure
that the data is up-to-date at all times. The communication between the console and the web server is
performed utilizing web method calls in a multi-threaded environment. As such, multiple, simultaneous
connections to the web server are required in order for OpenManage Essentials to operate properly. As a
general rule, ensure that your web server is configured for a minimum of 50 active connections.
Issue 4:
Description
When launching OpenManage Essentials, the following error is displayed: "Client Logon credentials not
authorized error". [31507]
Resolution
Restart the DSM Essentials Host service.
Issue 5:
Description
OpenManage Essentials does not launch when the IP address of the remote database is changed. [31801]
Resolution
Reinstall OpenManage Essentials and target the existing remote database with the new IP address.
Discovery and Inventory
The processor count in OpenManage Essentials differs for managed systems that contain processors
with multiple cores or HyperThreading enabled. The count differs based on whether the managed
system is discovered using the CIM or SNMP protocol. Systems discovered using SNMP report physical
processors, and the systems discovered using CIM reports logical processors.
Issue 1:
Description
vFlash information is displayed in the iDRAC Information table in the device inventory even though this
information does not belong to the iDRAC information section. [41115]
Issue 2:
Description
The Service Tag may not be displayed correctly in the device inventory for certain PowerVault MD Series
storage arrays. [40631]
Issue 3:
Description
OEM devices discovered using the SNMP or WS-Man protocol are classified under Modular Systems in
the device tree. [40572]