White Paper

Dell KACE and OpenManage Essentials
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Contents
Executive summary ..................................................................................................... 3
Introduction .............................................................................................................. 4
Inventorying and managing data center assets .................................................................... 6
Managing system updates ........................................................................................... 11
Assessing and resolving security vulnerabilities ................................................................. 12
Integrating Dell K1000 with OME ................................................................................... 19
Configuring OME and K1000 ........................................................................................ 19
Customizing service desk ticket related parameters ........................................................ 22
Sample workflow of OME/KACE integration ...................................................................... 34
Conclusion .............................................................................................................. 36
Additional resources .................................................................................................. 37
Executive summary
Customers already using Dell™|KACE™ K1000 Systems Management Appliance to manage their client
environment (workstations, desktops, laptops etc.) can leverage OpenManage™ Essentials (OME), a free
Dell application, to manage their server environment. Integrating KACE and OME allows customers to
extend KACE service desk for server fault management without adding cost to their balance sheet.