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Dell KACE and OpenManage Essentials
15
Delivering alerts to the K1000 appliance
Figure 16.
When configuring the Alert Action in OME, the administrator has options for filtering the alerts to only
those that require action, and defining which attributes of the alert need to be transferred to the
service desk in the K1000 so the assigned administrator may resolve the issue. Alerts may be filtered
based on the severity of the event, user-defined alert category, device type, and time of the event.
When configuring the email that will be sent to the K1000 service desk for a filtered alert, the
following attributes may be communicated as part of the event:
 Device ($n)—The fully qualified domain name of the device as returned from DNS.
 Device IP ($ip)—The assigned IP address for the device.
 Service Tag ($st)—The Dell Service Tag assigned to the device.
 Asset Tag ($at)—The asset tag assigned by the customer to the device within BIOS .