banderaUG.book Page 1 Friday, May 11, 2012 2:40 PM Dell OpenManage Essentials Version 1.
banderaUG.book Page 2 Friday, May 11, 2012 2:40 PM Notes and Cautions NOTE: A NOTE indicates important information that helps you make better use of your computer. CAUTION: A CAUTION indicates potential damage to hardware or loss of data if instructions are not followed. ____________________ Information in this publication is subject to change without notice. © 2012 Dell Inc. All rights reserved. Reproduction of these materials in any manner whatsoever without the written permission of Dell Inc.
banderaUG.book Page 3 Friday, May 11, 2012 2:40 PM Contents 1 About OpenManage Essentials . 2 Installing OpenManage Essentials . . . . . . . . . . . . 17 Installation Prerequisites and Minimum Requirements . . . . . . . . . . . . . . . . . . . . . . 17 Downloading OpenManage Essentials . . . . . . . . . 18 Terms and Conditions for Using Relational Database Management Systems . . . . . . . . . . . . . . . . . Installing OpenManage Essentials . 18 . . . . . . . . . . .
banderaUG.book Page 4 Friday, May 11, 2012 2:40 PM Configuring OpenManage Essentials . . . . . . . . . . . . . . 30 . . . . . . . . . . . . . . 31 Using the OpenManage Essentials Home Portal Customizing the Home Portal Displaying Additional Available Reports and Graphs . . . . . . . . . . . . . . . . . . . . . . . . . . Drilling-Down Charts and Reports for More Information . . . . . . . . . . . . . . . . . 32 . . . . . . 32 . . . . . . . . . . . . . . . . 32 . . . . . . . 32 . . . . . . . .
banderaUG.book Page 5 Friday, May 11, 2012 2:40 PM 5 Discovering and Inventorying Devices . Supported Devices and Protocols . . 39 . . . . . . . . . . . 39 Supported Operating Systems (Servers), Protocols, and Features Matrix . . . . . . . . . . . . . . . . . . . 43 Supported Operating Systems (Storage), Protocols, and Features Matrix . . . . . . . . . . . . . . . . . . . 44 . . . . . . . 47 Using the Discovery and Inventory Portal .
banderaUG.book Page 6 Friday, May 11, 2012 2:40 PM Discovery Range Summary Add Discovery Range . . . . . . . . . . . . . . . 57 . . . . . . . . . . . . . . . . . . 58 . . . . 58 . . . . . . . . . . . . . . . . . . . 60 IP Address, Range, or Host Name Configuration ICMP Configuration . . . . . . . . . . . . . . . . . . 60 . . . . . . . . . . . . . . . . . . . 62 SNMP Configuration . WMI Configuration . Storage Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
banderaUG.book Page 7 Friday, May 11, 2012 2:40 PM Viewing System Event Logs Searching for Devices . 8 . . . . . . . . . . . . . . . 74 . . . . . . . . . . . . . . . . . 74 Devices - Reference . . . . . . . . . . . . . . . . 77 . . . . . . . . . . . . . . . . . . . . 78 . . . . . . . . . . . . . . . . . . . . . 78 Viewing Inventory Viewing Alerts . . . . . . . . . . . . . . . . . 78 . . . . . . . . . . . . . . . . . . . . . . . 79 Viewing Hardware Logs . Alert Filters. Device Search . .
banderaUG.book Page 8 Friday, May 11, 2012 2:40 PM Memory . . . . . . . . . . . . . . . . . . . . . . . . . . NIC Information . . . . . . . . . . . . . . . . . . . . . Hard Drives Inventory . . . . . . . . . . . . . . . . . . PCI Device Information . . . . . . . . . . . . . . . . . . . 90 . . . . . . . . . . . . . . . . . . . . . 90 . . . . . . . . . . . . . . . . . . . 91 . . . . . . . . . . . . . . . . . . . 92 . . . . . . . . . . . . . . . . . . . . .
banderaUG.book Page 9 Friday, May 11, 2012 2:40 PM Setting Up E-mail Notification Ignoring Alerts . . . . . . . . . . . 100 . . . . . . . . . . . . . . . . . . . 102 Running a Custom Script . Forwarding Alerts. . . . . . . . . . . . . . 102 . . . . . . . . . . . . . . . . . 103 . . . . 104 . . . . . . . . . . . . 104 . . . . . . . . . . . . . 105 Working With Sample Alert Action Use Cases . Use Cases in Alert Actions .
banderaUG.book Page 10 Friday, May 11, 2012 2:40 PM Alert Action - Duplicate Alert Correlation . . . . 118 . . . . . . . . . . 118 . . . . . . . . . . . . . . . . . . . . 120 Summary- Alert Action Details Alert Categories Alert Source . . . . . . . . . . . . . . . . . . . . 14 Updating Server BIOS, Firmware, Drivers, and Applications . . . . . . . . . . . 123 . . . . . . 124 . . . . . . . 124 . . . . . . . . . 125 . . . . . . . . . . . . . 125 . . . . . . . . . . . . . . .
banderaUG.book Page 11 Friday, May 11, 2012 2:40 PM Task Execution History . . . . . . . . . . . . . . . 133 . . . . . . . . . . . . . . . . 134 . . . . . . . . . . . . . . . . . . 135 Select a Catalog Source . View Active Catalog . Create an Update Task . 16 Managing Remote Tasks About Remote Tasks . 135 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 137 137 . . . . . . . . . . . . . . . . . . Managing Command Line Task 137 . . . . . . . . . . . . . . . . .
banderaUG.book Page 12 Friday, May 11, 2012 2:40 PM IPMI Command . . . . . . . . . . . . . . . . . . RACADM Command Line . . . . . . . . . . . . . 18 Managing Security Settings . . . . . . . . . Using Security Roles and Permissions . . . . . . . . . 159 . . . . . . . . . . . . . . 160 . . . . . . Supported Protocols and Ports in OpenManage Essentials . . . . . . . . . . . . . . . . . . . . 161 . . . . . . . . . . . . . . . . . . 165 Troubleshooting Procedures . . . . . 165 . . . . . . .
banderaUG.book Page 13 Friday, May 11, 2012 2:40 PM Discovery . . . . . . . . . . . . . . . . . . . . . . . . 178 Inventory . . . . . . . . . . . . . . . . . . . . . . . . . 180 System Update . 21 Preferences - Reference . 22 Tools- Reference . User Interface Logs Application Logs . 23 Tutorials . . . . . . . . . . . . 183 . . . . . . . . . . . . . . . . . 185 . . . . . . . . . . . . . . . . . . . 185 . . . . . . . . . . . . . . . . . . . . 186 . . . . . . . . . . . . . . . . . . . . . . .
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banderaUG.book Page 5 Friday, May 11, 2012 2:40 PM About OpenManage Essentials 1 OpenManage Essentials is a hardware management application that provides a comprehensive view of Dell systems, devices, and components in the enterprise’s network. With OpenManage Essentials, a web-based and one-to-many systems management application for Dell systems and other devices, you can: • Discover and inventory the systems. • Monitor systems’ health. • View and manage system alerts. • Perform system updates.
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banderaUG.book Page 7 Friday, May 11, 2012 2:40 PM 2 Installing OpenManage Essentials Installation Prerequisites and Minimum Requirements For a list of supported platforms, operating systems, and browsers, see the Dell OpenManage Essentials Support Matrix at support.dell.com/manuals. To install OpenManage Essentials, you require local system administrator privileges and the system you are using must meet the criteria mentioned in Table 1 and Table 2.
banderaUG.book Page 8 Friday, May 11, 2012 2:40 PM Table 2. Minimum Requirements Particulars Minimum Requirement Operating Systems • Microsoft Windows Server 2008 Standard Edition (x86 and x64) • Windows Server 2008 Enterprise Edition (x86 and x64) • Windows Server 2008 R2 Standard Edition • Windows Server 2008 R2 Enterprise Edition Network 100 Mbps or higher Web Browser • Microsoft Internet Explorer 8 or later • Mozilla Firefox User Interface Microsoft Silverlight version 4.0 or version 5.0 .
banderaUG.book Page 9 Friday, May 11, 2012 2:40 PM A self-signed certificate is created and this certificate is installed in the root Certificate Authorities (CA) and My certificates. However, it is recommended to use a custom certificate. To prevent certificate errors, remote clients must install OpenManage Essentials certificate in both CA and Root Certificate Stores to remove the certificate errors.
banderaUG.book Page 10 Friday, May 11, 2012 2:40 PM • Documentation—Click this link to view the online help. • View Readme—Click this link to view the readme file. To view the latest readme, go to support.dell.com/manuals. 2 In Dell OpenManage Install, select Dell OpenManage Essentials and click Install. The Dell OpenManage Essentials Prerequisites window, displays the following requirement types: • Critical—This error condition prevents the installation of a feature.
banderaUG.book Page 11 Friday, May 11, 2012 2:40 PM If you selected Custom, in Custom Setup, click Next and do the following: a In Custom Setup, click Change to change the installation location, and then click Next. b In custom settings for port numbers, if required, change default values for Network Monitoring Service port number, Task Manager Service port number, and Console Launch port and then click Next.
banderaUG.book Page 12 Friday, May 11, 2012 2:40 PM Setting Up OpenManage Essentials Database on a Remote SQL Server You can configure OpenManage Essentials to use an SQL server present on a remote system. Before setting up the OpenManage Essentials database on the remote system, check for the following prerequisites: • Network communication between the OpenManage Essentials system and the remote system is functioning.
banderaUG.book Page 13 Friday, May 11, 2012 2:40 PM • Select Complete to install all the Repository Manager features. • Select Custom to choose program features you want to install. 7 In Ready to Install the Program, click Install. 8 After the installation is complete, click Finish. Uninstalling OpenManage Essentials CAUTION: Uninstalling OpenManage Essentials deletes your database.
banderaUG.book Page 14 Friday, May 11, 2012 2:40 PM There are two options for resolving critical dependencies: • Click Install All Critical Prerequisites at the bottom of the page to immediately begin installing all necessary prerequisites without further interaction. • Install each prerequisite individually by clicking the associated link with the required software. 3 Click Install Essentials. 4 In the install wizard for OpenManage Essentials, click Next.
banderaUG.book Page 15 Friday, May 11, 2012 2:40 PM Table 3. Migration Use Cases Number Use Case Conditions 1 Outcome • IT Assistant is installed on the local system. Data from the IT Assistant • The IT Assistant database is located on the database is copied to the OpenManage Essentials local system. database. • OpenManage Essentials is installed on the local system. • The OpenManage Essentials database is installed on the local system. 2 • IT Assistant is installed on the local system.
banderaUG.book Page 16 Friday, May 11, 2012 2:40 PM Table 3. Migration Use Cases Number Use Case Conditions 5 Outcome • IT Assistant is installed on the local system. Data from the IT Assistant database is copied to the • The IT Assistant database is located on a OpenManage Essentials remote system. database. • OpenManage Essentials is installed on the local system. • The OpenManage Essentials database is installed on a the same remote system as the IT Assistant database.
banderaUG.book Page 17 Friday, May 11, 2012 2:40 PM Table 4.
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banderaUG.book Page 19 Friday, May 11, 2012 2:40 PM 3 Getting Started With OpenManage Essentials Logging On to OpenManage Essentials To log on to OpenManage Essentials: • From the management station desktop, click the Essentials icon. • From the management station desktop, click Start All Programs Dell OpenManage Applications Essentials Essentials. • From a remote system, launch a supported browser.
banderaUG.book Page 20 Friday, May 11, 2012 2:40 PM • Enabling network discovery (For Windows Server 2008-based servers) on each target server. • Discovering devices on your network. After you have completed the First Time Setup wizard, the Discovery Range Configuration is displayed, for more information, see Configuring a Discovery and Inventory Task.
banderaUG.book Page 21 Friday, May 11, 2012 2:40 PM Customizing the Home Portal You can change the layout of the portal page to accomplish the following: • Display additional available reports. • Hide graphs and reports. • Rearrange or resize graphs and reports by dragging and dropping. If a pop up window on any screen is bigger than the screen and if scrolling is not possible, set the browser’s zoom value to 75% or less to make it visible.
banderaUG.book Page 22 Friday, May 11, 2012 2:40 PM • Server Components and Versions • Server Overview • Storage Controllers • Task Status • ESX Information After selecting the desired report, dock the control using the the desired location. control to Drilling-Down Charts and Reports for More Information To drill-down for further details, do the following: • In report charts, click the charts and further details are displayed.
banderaUG.book Page 23 Friday, May 11, 2012 2:40 PM To remove a component from the portal page, click the X icon in the report or graph. To move the report to the side bar, click the icon. Re-arranging or Re-sizing Graphs and Reports (Components) Click the icon and select from the following options: • Floating—To move the component freely in the portal page. • Dockable—To dock the component in the portal page. If the component is floating, right-click the title to dock or tab the component.
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banderaUG.book Page 25 Friday, May 11, 2012 2:40 PM OpenManage Essentials Home Portal - Reference 4 This dashboard page provides a snapshot of the managed devices that include servers, storage, switches, and so on. OpenManage Essentials Heading Banner The banner displays the Critical and Warning icons including the number of devices. You can view the devices in either state by clicking the icon or the number.
banderaUG.book Page 26 Friday, May 11, 2012 2:40 PM • Hard Drives Inventory • HyperV Information • Memory • Modular Enclosures • NIC Information • PCI Device Information • Server Components and Versions • Server Overview • Storage Controllers • Task Status • ESX Information Device by Status Device by status provides device status information in a pie chart format. Click a segment of the pie chart to view the device summary. Unknown Health status of these devices are not known.
banderaUG.book Page 27 Friday, May 11, 2012 2:40 PM Unknown Health status of these devices are not known. Warning These devices display behaviors that are not normal and further investigation is required. Discovered Versus Inventoried Devices See Discovered Versus Inventoried Devices. Task Status See Task Status.
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banderaUG.book Page 29 Friday, May 11, 2012 2:40 PM Discovering and Inventorying Devices 5 Perform Discovery and Inventory in order to manage your network devices. Supported Devices and Protocols Following are the supported devices and associated protocols.
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banderaUG.book Page 34 Friday, May 11, 2012 2:40 PM Protocol / Mechanism iDRAC / DRAC / BMC Intelligent Platform Management Interface (IPMI) Command Line Interface (CLI)a • Discovery • RACADM CLI • Classification • IPMI CLI • Correlation • iDRAC health • Application launch • RAC console • Warrantyb Modular Enclosure (M1000e) a. b. NS • RACADM CLI • IPMI CLI You cannot perform this task if the device is not discovered, inventoried, or both. Requires internet connection (support.dell.
banderaUG.book Page 35 Friday, May 11, 2012 2:40 PM Protocol / Mechanism Simple Network Management Protocol (SNMP) Symbol Dell|EMC • Discovery NOTE: Both • Correlation • Hardware inventory • Classification • Monitoring • Traps/Alerts • Application launch SNMP and Navisphere are required for complete management of Dell|EMC devices.
banderaUG.book Page 36 Friday, May 11, 2012 2:40 PM Legend and Definitions 36 • NS: Not Supported • Discovery: Capability to discover the device on the network. • Correlation: Capability to correlate: – Discovered server and DRAC, iDRAC, or BMC devices. – Discovered modular systems or switches. – ESX, ESXi, or Hyper-V host and guest virtual machines. • Classification: Capability to classify the devices by type. For example, servers, network switches, storage, and so on.
banderaUG.book Page 37 Friday, May 11, 2012 2:40 PM Using the Discovery and Inventory Portal To access the discovery and inventory portal, click ManageDiscovery and Inventory. 1 Details from the last discovery and inventory task run. 3 Details of tasks and their status. 2 Details of previously discovered and inventoried devices. Configuring a Discovery and Inventory Task 1 From OpenManage Essentials, click ManageDiscovery and InventoryDiscovery RangesAdd Discovery Range.
banderaUG.book Page 38 Friday, May 11, 2012 2:40 PM CSV format. Using Microsoft Excel, you can create a .CSV file containing host names or IP addresses. c Click Next. 3 After you have provided at least one IP address, IP range, host name, or a combination thereof, continue to customize the discovery and inventory options or complete the configuration using the default options.
banderaUG.book Page 39 Friday, May 11, 2012 2:40 PM • In IPMI Configuration, to enable server discovery, provide the IPMI parameters. IPMI is typically used to discover BMC or iDRACs on Dell servers. You can include the optional KG key when discovering RAC devices. • In Discovery Range Action, choose to discover, inventory, or perform both tasks. The default option is to perform both discovery and inventory.
banderaUG.book Page 40 Friday, May 11, 2012 2:40 PM Viewing Configured Discovery and Inventory Ranges From OpenManage Essentials, click ManageDiscovery and Inventory Discovery RangesDiscovery RangesInclude Ranges. Scheduling Discovery 1 Click ManageDiscovery and InventoryConfigurationDiscovery Schedule. 2 In Discovery Schedule Settings: a Select desired schedule parameters.
banderaUG.book Page 41 Friday, May 11, 2012 2:40 PM To an extent, the more threads that run in parallel, each communicating to a different device, the faster is the discovery; barring overall high network congestion or latency. The discovery process, by default, allows a maximum of 32 threads to run in parallel (or concurrently) at any one time for discovery. To control the number of parallel threads executing, move the discovery throttle control either left or right.
banderaUG.book Page 42 Friday, May 11, 2012 2:40 PM Configuring Status Polling Frequency You can configure OpenManage Essentials to check the health status of all discovered devices that have a means of health instrumentation such as OpenManage Server Administrator. The status can be scheduled at a given interval using Status Polling so that health status is always current. To configure status polling: 1 Click ManageDiscovery and InventoryConfigurationStatus Configuration.
banderaUG.book Page 43 Friday, May 11, 2012 2:40 PM Discovery And Inventory Reference 6 From the Discovery and Inventory Portal page, you can: • View graphical reports on devices and Dell servers discovered and inventoried. • Manage discovery ranges for devices and Dell servers. • Configure discovery, inventory, and status polling for devices and Dell servers.
banderaUG.book Page 44 Friday, May 11, 2012 2:40 PM Last Discovery and Inventory Last Discovery Details Discovery Last Run at Displays the time and date information for the last run discovery. Discovery Range Displays the IP Address range or host name. Devices Discovered Displays information on number of devices discovered. Last Inventory Details Inventory Last Run at Displays the time and date information for the last run inventory. Inventory Range Displays the IP Address range or host name.
banderaUG.book Page 45 Friday, May 11, 2012 2:40 PM Task Status Provides a list of currently executing and previously run tasks and their status. The task status grid on this page shows the status of just discovery, inventory, and tasks. However, the main portal shows all types of task statuses. Task Name Name of the task. Task State Status information: Completed Running Stopped Not Started %Completed Task completion status in percentage. Start Time Time and date information at start.
banderaUG.book Page 46 Friday, May 11, 2012 2:40 PM Select All Select to filter per line item. Select options, devices, or Dell servers. Select to filter based on options, devices, or Dell servers. Filter options Create filter with these options: • Is equal to—Select to create the same as logic. • Is not equal to —Select to create the different from logic. • Is Less than—Select to find a value that is less than the value you provide.
banderaUG.book Page 47 Friday, May 11, 2012 2:40 PM 6 Right-click device status and select from these options: IP Address or iDRAC name Displays the IP address or the iDRAC name. Details Select to view device details. Alerts Select to view the alerts generated for this device. Application Launch Select to launch an application. Troubleshoot If the Troubleshooting Tool is installed, then select this option to launch the Troubleshooting Tool. The Troubleshooting Tool is disabled by default.
banderaUG.book Page 48 Friday, May 11, 2012 2:40 PM Add Discovery Range 1 Click ManageDiscovery and InventoryDiscovery Ranges Discovery Range Summary. Then right-click Include Ranges and select Add Discovery Range. For more information, see Configuring a Discovery and Inventory Task.
banderaUG.book Page 49 Friday, May 11, 2012 2:40 PM IP address / range Specifies the IP address or IP address range. The following are examples of valid discovery range type address specifications (* is the wildcard character, meaning all possible addresses in the specified range): 193.109.112.* 193.104.20-40.* 192.168.*.* 192.168.2-51.3-91 193.109.112.45-99 System IP address—193.109.112.99 NOTE: Click Add to add multiple ranges of IP addresses. IPV6 addresses are not supported.
banderaUG.book Page 50 Friday, May 11, 2012 2:40 PM Import Select this option to import host names and IP addresses from a file that is in CSV format. However, you can import only 500 line items per task. You can use an Active Directory export file in a.CSV format as input. You can also create a .CSV file in a spreadsheet editor using the header Name and filling in system IP addresses or host names in the rows below the header (one per cell). Save the file in a .
banderaUG.book Page 51 Friday, May 11, 2012 2:40 PM Get community Specifies or edits the community name for SNMP get calls from the OpenManage Essentials user interface. The Get Community is a read-only password that SNMP agents installed on managed devices use for authentication. The Get Community allows OpenManage Essentials to browse and retrieve SNMP data. This field is casesensitive. OpenManage Essentials uses the first successful community name to communicate with the device.
banderaUG.book Page 52 Friday, May 11, 2012 2:40 PM WMI Configuration Use the WMI protocol for gathering discovery, inventory, and health information about Window-based servers. This protocol provides less information about devices than SNMP but is useful if SNMP is disabled on the network. Select these options to configure WMI parameters for Windows servers only. Enable WMI discovery Select to enable WMI discovery. Domain \ User name Provide the domain and user name. Password Provide password.
banderaUG.book Page 53 Friday, May 11, 2012 2:40 PM Password Provide password. Timeout Provide the time after which the discovery attempts must stop. Retries Provide the number of attempts to discover the devices. Port Provide the port information. Secure Mode Select to securely discovery devices and components. Skip Common name check Select to skip common name check. Trusted Site Select if the devices you are discovering is a trusted device.
banderaUG.book Page 54 Friday, May 11, 2012 2:40 PM KG Key Enter the KG key value. DRAC also supports IPMI KG key value. Each BMC or DRAC is configured to require an access key in addition to user credentials. NOTE: The KG key is a public key that is used to generate an encryption key for use between the firmware and the application. The KG key value is an even number of hexadecimal characters.
banderaUG.book Page 55 Friday, May 11, 2012 2:40 PM Summary View the configuration selections. To change configurations, click Back. Add Exclude Range From Discovery Range Summary, right-click Exclude Ranges and select Add Exclude Range. Register new ranges to exclude from discovery or to remove a previously set exclude range. IP Address/Range Register a device to exclude from the discovery process by specifying the device's IP address or IP address range.
banderaUG.book Page 56 Friday, May 11, 2012 2:40 PM Configuration The Configuration page contains the following information: • Discovery Schedule • Inventory Schedule • Status Configuration Discovery Schedule You can configure OpenManage Essentials to discover devices and display them in the Device tree. 1 Enable device discovery. 2 Initiate device discovery. 3 Set the discovery speed. 4 Specify how devices are discovered. 5 For failed discovery attempts, use the Troubleshooting Tool.
banderaUG.book Page 57 Friday, May 11, 2012 2:40 PM Discover Specify how the devices are discovered. • All Devices—Select to discover all devices that respond to an Internet Control Message Protocol (ICMP) ping.
banderaUG.book Page 58 Friday, May 11, 2012 2:40 PM Enable Inventory Select to schedule inventory. Configure Global Inventory Polling Interval Set the frequency of the inventory in weekly or daily intervals. NOTE: OpenManage Essentials performs inventory only on devices that have already been discovered. • Every Week On—Specify the day or days of the week that you want to schedule the inventory and the time that you want it to begin.
banderaUG.book Page 59 Friday, May 11, 2012 2:40 PM Enable Status Polling Select to schedule device status polling. Device Status Interval Set frequency of the device status poll in intervals of days, hours, and minutes. The status polling does not begin until the previous polling has completed. Days—Specify the number of days between device status polling. Hours—Specify the number of hours between device status polling cycles. Minutes—Specify the number of minutes between device status polling cycles.
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banderaUG.book Page 61 Friday, May 11, 2012 2:40 PM 7 Managing Devices OpenManage Essentials lists devices based on their types. For example, Dell PowerEdge servers are listed under the device type Servers. OpenManage Essentials contains a defined list of device types. The devices you discover and inventory are included under these device types. Unclassified devices are listed under the device type Unknown. You can create device groups with combinations of the defined device types.
banderaUG.book Page 62 Friday, May 11, 2012 2:40 PM • OOB unclassified devices – IPMI unclassified devices • Printers • RAC • Servers • Storage Devices – Dell|EMC Arrays – EqualLogic arrays – PowerVault MD Arrays – Tape Devices • Unknown • VMware ESX servers Use the refresh button to update the device tree with the current data. To update the device tree, right-click Devices and select Refresh. NOTE: The device tree auto-updates when changes are made.
banderaUG.book Page 63 Friday, May 11, 2012 2:40 PM Node Symbol Description Denotes that the device is working as expected. Denotes either the device type is unknown and it is classified as an unknown device or that the health status cannot be determined, because the device does not have proper instrumentation or the proper protocol was not used to discover the device.
banderaUG.book Page 64 Friday, May 11, 2012 2:40 PM • FRU Information • Acquisition Information • Depreciation Information • Extended Warranty Information • Ownership Information • Outsource Information Viewing Device Inventory To view inventory, click ManageDevices, expand the device type and click the device. Viewing Alerts Summary You can view all the alerts generated for a device. To view alert summary: 1 Click ManageDevices. 2 Expand the device type and click the device.
banderaUG.book Page 65 Friday, May 11, 2012 2:40 PM 3 In the next line select the check box, then select AND, Device Health, Is, and then select Critical. 4 In the next line select the check box, then select AND, IP Address, Contains, and then in the adjacent field enter 10.35. 5 In the next line select the check box, then select AND, Power Status, Is, and then select Power Up. 6 Click Save Query. NOTE: You can click Run Query to run the query immediately.
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banderaUG.book Page 67 Friday, May 11, 2012 2:40 PM 8 Devices - Reference This page provides the following information: • List of devices based on the device type, for example, HA clusters, servers, and so on. • Summary of devices and alerts. • Alerts generated for a particular device. • Health of devices based on the Normal, Critical, Unknown, and Warning types.
banderaUG.book Page 68 Friday, May 11, 2012 2:40 PM Viewing Inventory To view inventory, from All Devices, traverse to the device and click the device. The device details and the alerts link are displayed. Viewing Alerts To view alerts, from the inventory details page, click Alerts. Severity Alert severity based on Normal, Critical, Warning, and Unknown. Acknowledged Flagged status for an alert. Time Time at which the alert was generated in date and time format. Device IP address of the device.
banderaUG.book Page 69 Friday, May 11, 2012 2:40 PM Alert Filters You can apply these filters to Alerts. Select Continuous Updates to enable the user interface to update automatically when new alerts are received. Severity Select from these alerts: All, Normal, Critical, Warning, and Unknown. Acknowledged Flagged status for an alert. Time Time at which this alert was generated in date and time format. Device The IP address or host name of this device. Details The alert information.
banderaUG.book Page 70 Friday, May 11, 2012 2:40 PM Run Query Select to run the selected query. Save Query Select to save a query. Query Results The device search lists these options: Health Status Displays the health status of the device. The status options are Normal, Warning, Critical, and Warning. Connection Status Displays the connection status of the device. The connection status are On or Off. Name Displays the name of the device.
banderaUG.book Page 71 Friday, May 11, 2012 2:40 PM Device Selection You can select predefined groups (device types), custom groups, specific devices, or a device query. To use device query, select a query from the list. Click New to create a new device query to search and assign the devices to the alert action. Click Edit to change the query logic. Select groups or devices from the tree, you can use the query option to create very specific criteria for the selection.
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banderaUG.book Page 73 Friday, May 11, 2012 2:40 PM Viewing Inventory Reports 9 OpenManage Essentials provides pre-defined reports for all discovered and inventoried devices. With these reports, you can: • Consolidate information about devices in your environment. • Filter report data per your needs. • Export data for use in another application in the XML file format. NOTE: You cannot create new reports. Choosing Predefined Reports To view predefined reports, click Reports.
banderaUG.book Page 74 Friday, May 11, 2012 2:40 PM Report Description Server Components and Versions Identifies BIOS, driver, and firmware versions on all discovered and inventoried servers FRU Information The Field Replaceable Unit (FRU) provides details on replaceable server components. Memory Provides details on DIMMs and identifies the slot a particular DIMM occupies within a server.
banderaUG.book Page 75 Friday, May 11, 2012 2:40 PM Filtering Report Data You can filter the results by dragging and dropping column headers to the top of reports. You can choose one or more attributes when revising the view to meet your specific needs. For example, in the NIC Information report, drag the System Type and System Name to the top of the report. The view immediately changes to a nesting of information based on your preference.
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banderaUG.book Page 78 Friday, May 11, 2012 2:40 PM Software Type The type of software that is available on the system. For example, firmware. Software Version The version number of the software that is available on the system. Field Replaceable Unit (FRU) Information System Name The user provided name of the system. Model Type The system’s model name. For example PowerEdge R710. Service Tag Unique identification number assigned to the system.
banderaUG.book Page 79 Friday, May 11, 2012 2:40 PM NIC Information System Name The name of the system. System Type The system’s model name. For example, PowerEdge R710. NIC IP Address The unique IP address assigned to the NIC device. MAC Address A unique Media Access Control address (MAC address) identifier assigned to network interfaces for communications on the physical network segment. NIC Description Information on the NIC device.
banderaUG.book Page 80 Friday, May 11, 2012 2:40 PM PCI Device Information System Name The unique system’s name that identifies it on the network. Service Tag A Dell specific unique bar code label identifier for a system. System Type The system’s model information. Device Card Description The type of Peripheral Component Interconnect card used. For example, 82546GB Gigabit Ethernet Controller. Device Card Manufacturer The manufacturer’s information.
banderaUG.book Page 81 Friday, May 11, 2012 2:40 PM VM Type The type of embedded bare-metal product installed on the system. For example, VMware ESX. Version The version of the embedded bare-metal that is installed on the system. Guest Name The name of the guest virtual machine. Guest OS Type The operating system that is installed on the virtual machine. Guest Memory Size (MB) The size of the virtual machine’s RAM.
banderaUG.book Page 82 Friday, May 11, 2012 2:40 PM Service Level Code Displays the service level code such as parts only warranty (POW), next business day onsite (NBD), and so on for a particular system. Service Provider The name of the organization that will provide the warranty service support for the device. Start Date The date from which the warranty is available. End Date The date on which the warranty will expire. Days Remaining The number of days the warranty is available for the device.
banderaUG.book Page 83 Friday, May 11, 2012 2:40 PM Server Overview System Name The unique system’s name that identifies it on the network. System Type The system’s model information. Operating System The operating system installed on the system. Processor Count The number of processors installed on the system. Processor Family The type of processor installed on the system. Processor Cores The number of processor cores.
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banderaUG.book Page 85 Friday, May 11, 2012 2:40 PM Viewing Warranty Reports 11 Warranty information is available for devices with valid Service Tags, including servers, switches, storage, and so on. Warranty information is automatically retrieved at the time devices are discovered. The Warranty Information report is unique among OpenManage Essentials reports as it requires internet access to pull warranty information from the Dell warranty database.
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banderaUG.book Page 87 Friday, May 11, 2012 2:40 PM 12 Managing Alerts With OpenManage Essentials you can: • View alerts and alert categories • Manage alert actions • Configure alert log settings To view the alerts page, from OpenManage Essentials, click ManageAlerts. Viewing Alerts and Alert Categories Viewing Alert Logs To view alert logs, click ManageAlertsAlert Logs. Understanding the Alert Types The following alert log types are displayed.
banderaUG.book Page 88 Friday, May 11, 2012 2:40 PM Viewing Alert Categories To view alert categories, click ManageAlertsAlert Categories. The predefined alert categories are listed in alphabetical order. Viewing Alert Source Details To view an alert category, in the alert categories list, expand an alert category, and then select an alert source. NOTE: You cannot create a new event source. For example, expand Environmental alert category and then select the alertCoolingDeviceFailure alert source.
banderaUG.book Page 89 Friday, May 11, 2012 2:40 PM To view the e-mail alert action: 1 Select ManageAlertsAlert Actions. 2 In Alert Actions, select Email. To view the alert ignore action: 1 Select ManageAlertsAlert Actions. 2 In Alert Actions, select Ignore. To view the alert trap forward action: 1 Select ManageAlertsAlert Actions. 2 In Alert Actions, select Trap Forwarding. Handling Alerts Flagging an Alert After you have completed action on an alert, flag the alert as acknowledged.
banderaUG.book Page 90 Friday, May 11, 2012 2:40 PM Creating and Editing a New View To personalize the way you view alerts, create a new view or modify an existing view. To create a new view: 1 Select ManageAlertsAlert LogsAlert View Filters. 2 Right click and select New Alert View Filter. 3 In Name and Severity Association, enter a name for the new filter, and then check one or more severities. Click Next.
banderaUG.book Page 91 Friday, May 11, 2012 2:40 PM 3 In Name and Description, provide e-mail alert action name and description and then click Next. 4 In E-mail Configuration, do the following and then click Next. a Provide e-mail information for the To: and From: recipients and provide the substitution information. Separate each recipient or distribution list with a semi-colon.
banderaUG.book Page 92 Friday, May 11, 2012 2:40 PM 7 In Device Association, assign the device or device groups to which you want to associate this e-mail alert and then click Next. 8 By default the Email Notification is always active. To limit activity, in Date Time Association, enter a date range, time range, or days, and then click Next. 9 In Summary, review the inputs and click Finish. Ignoring Alerts Sometimes you will receive alerts you might want to ignore.
banderaUG.book Page 93 Friday, May 11, 2012 2:40 PM To create a custom script: 1 Select ManageAlertsAlert Actions. 2 In Alert Actions, right-click Application Launch and select New Alert Application Launch Action. 3 In Name and Description, provide an application launch name and description and then click Next. 4 In Application Launch Configuration, provide an executable name (provide an absolute file path, for example, C:\ProgramFiles\Dell\Application.
banderaUG.book Page 94 Friday, May 11, 2012 2:40 PM 3 In Name and Description, provide Trap Forward name and description and then click Next. 4 In Trap Forwarding Configuration, provide destination host name or IP address, provide community information, to send a test trap to the destination management station, click Test Action, and then click Next. 5 In Severity Association, assign the alert severity to which you want to associate this trap forwarding alert and then click Next.
banderaUG.book Page 95 Friday, May 11, 2012 2:40 PM Email • Sample - Email Alerts to Service Desk—Enable this use case to send an email to the service desk account from the OpenManage Essentials server when an alert criteria is matched. • Sample - Email Critical Server Alerts to Admin—Enable this use case to send an e-mail to an administrator from the OpenManage Essentials server when an alert criteria is matched.
banderaUG.book Page 96 Friday, May 11, 2012 2:40 PM Renaming Alert Categories and Alert Sources 1 Click ManageAlertsAlert Categories. 2 In Alert Categories, right-click any of the alert categories (under the Alert Category heading in the left pane) and select Rename. 3 Provide a name for the alert category and click OK. You can also rename an alert source.
banderaUG.book Page 97 Friday, May 11, 2012 2:40 PM 13 Alerts - Reference This page provides the following information: • • • Alert Logs – Alert Log Settings – Alert View Filters • All Alerts • Critical Alerts • Normal Alerts • Unknown Alerts • Warning Alerts Alert Actions – Application Launch – E-mail – Ignore – Trap Forwarding Alert Categories Alert Logs You can view alerts from Alerts Logs. The Alert Logs allow you to view all alerts filtered by the active view filter.
banderaUG.book Page 98 Friday, May 11, 2012 2:40 PM There are several ways to view alerts: • Filter to very specific criteria—Use the predefined view filters or create Alert View Filter tree under ManageAlerts. Then set this to the active view by clicking the view filter in the tree or selecting it from the drop down when on the home portal. • Quick view for a specific device or device group—Navigate to the device or device group in the device tree.
banderaUG.book Page 99 Friday, May 11, 2012 2:40 PM Group By Column To group by in All Alerts, drag the All Alert column that you want to group by and drop it in Drag a column header and drop it here to group by that column. For example, In All Alerts, if you want to group by severity, select Severity and drag and drop it in the Drag a column header and drop it here to group by that column bar. The alerts are displayed by severity.
banderaUG.book Page 100 Friday, May 11, 2012 2:40 PM Alert Log Settings Configure settings which control the size, messaging, and purge settings of the Alert Logs. Maximum size of Alert Logs Determines the max number of alerts the alert logs can have before purging occurs. Log a warning when the A warning alert is sent to the application log when this size Alert Log size reaches is reached.
banderaUG.book Page 101 Friday, May 11, 2012 2:40 PM Severity This page provides a list of alert severity. Name Name of the item (applicable only for ignore action and view filter). Enabled Select to enable the alert action (applicable only for ignore action). Severity The alert types available. All Select to include all types of alerts. Unknown Select to include unknown alerts. Normal Select to include normal alerts. Warning Select to include warning alerts.
banderaUG.book Page 102 Friday, May 11, 2012 2:40 PM Associated Alert Categories The alert category criteria used when matching alerts. Associated Alert Sources The alert source criteria used when matching alerts. Associated Device Groups The alert source device group criteria used when matching alerts. Associated Devices The alert source device criteria used when matching alerts. Associated Date Range The alert date range criteria used when matching alerts.
banderaUG.book Page 103 Friday, May 11, 2012 2:40 PM By default, new alert actions are enabled. If you wish to turn off the alert action without deleting it, you can disable it either through the right-click menu or the edit wizard for the alert action. Several common alert action use cases are pre-installed in the disabled state to illustrate common usage. When using these pre-installed actions, it is recommended to Clone the example to a new action specific to your needs.
banderaUG.book Page 104 Friday, May 11, 2012 2:40 PM Arguments Specifies or edits any required or desired command line parameters to be used in launching the application program.
banderaUG.book Page 105 Friday, May 11, 2012 2:40 PM Test Action Allows you to test the application launch. NOTE: Alert actions are run when a matching alert is received; so the alert application launch action is a script or batch file that does not require user interaction. E-Mail Configuration You can configure Essentials so that you receive e-mail each time the alert associations for your devices meet specific alert criteria.
banderaUG.book Page 106 Friday, May 11, 2012 2:40 PM For example, you may want to use trap forwarding if you are in a multi tiered enterprise environment using OpenManage Essentials to create associations and forward traps to the enterprise manager. If the trap is being processed locally and then forwarded to the destination or it is just forwarded to the destination. Use this window to specify the parameters for configuring trap forwarding.
banderaUG.book Page 107 Friday, May 11, 2012 2:40 PM Select a query Select a query from the drop-down list. New Add a new query. Edit Edit an existing query. All Devices Select to include all the Devices that is managed in OpenManage Essentials. HA Clusters Select to include High Availability server clusters. KVM Select to include keyboard video mouse devices. Microsoft Virtualization Servers Select to include Microsoft Virtualization Servers.
banderaUG.book Page 108 Friday, May 11, 2012 2:40 PM Date and Time Range Limit Date Range Specifies a specific date range to match alerts. Limit Time Range Specifies a specific time range to match alerts. Limit Days Select to specify the days on which to enable the alert association. If you do not enable this option, the association is applied continuously within the time frame that you specify.
banderaUG.book Page 109 Friday, May 11, 2012 2:40 PM Name The name of the alert action. Action Enabled Specifies if the alert action is enabled or disabled. Type The alert action type - App Launch, Email, Ignore, and Trap Forward. Description The description of the alert action. To The e-mail address(es) to whom the e-mail is sent. From The e-mail address from whom the e-mail originates. Subject The subject of the e-mail which may include alert tokens.
banderaUG.book Page 110 Friday, May 11, 2012 2:40 PM Alert Categories OpenManage Essentials has many alert categories and sources that are predefined and pre populated for Dell management agents. Alert categories are organizational levels of the Alert Categories tree. Alert sources specify the low level details of each alert. To monitor the alert categories and sources, apply an alert action association to the alert source or to its parent category.
banderaUG.book Page 111 Friday, May 11, 2012 2:40 PM Power Select this category to include alerts for power. Power Center Select this category to include alerts for power center. Power Management Select this category to include alerts for power management. Printers Select this category to include alerts for printers. Processor Select this category to include alerts for processor. Removable Flash Media Select this category to include alerts for removable flash media.
banderaUG.book Page 112 Friday, May 11, 2012 2:40 PM Format string Provides the message string that appears in the Alert Logs if the alert source generates an alert of sufficient severity to trigger the alert. You can use formatting commands to specify parts of the message string.
banderaUG.book Page 113 Friday, May 11, 2012 2:40 PM 14 Updating Server BIOS, Firmware, Drivers, and Applications With the System Update feature in OpenManage Essentials, you can: • Upgrade and downgrade firmware, drivers, BIOS, application, and OpenManage Server Administrator. • Compare the drivers and firmware on the inventoried servers and modular blade enclosures with a source catalog and update them if needed. NOTE: Inventory automatically starts after the updates are applied to a target server.
banderaUG.book Page 114 Friday, May 11, 2012 2:40 PM 1 Compliance report. See Compliance Report. 3 System update tasks. See All System Update Tasks. 2 Tabbed systems information. See Compliant Systems, Non-Compliant Systems, and Non-Inventoried Systems. Understanding Server BIOS Firmware and Drivers Sources There are multiple sources for obtaining firmware and drivers for the servers. • Online source—Default option which obtains latest driver and firmware versions from ftp.dell.com.
banderaUG.book Page 115 Friday, May 11, 2012 2:40 PM Selecting an Update Catalog Source 1 From OpenManage Essentials, click ManageSystem UpdateSelect a Catalog Source. 2 In Select a Catalog Source, select an option, and click Import now. The catalog is downloaded and a set of reports are generated. Viewing Comparison Results To view compliant servers: 1 Click ManageSystem Update. 2 In System Update, select the Compliant Systems tab.
banderaUG.book Page 116 Friday, May 11, 2012 2:40 PM Selecting Non-Compliant Systems 1 Click ManageSystem Update. 2 In System Update, select the Non-Compliant Systems tab. 3 In Non-Compliant systems, select the systems you want to update. NOTE: You can update multiple systems at the same time. 4 Click Apply Selected Updates. A window is displayed to schedule the updates. NOTE: Chassis and blades are not associated for updates. They are treated as individual components and you must manually select them.
banderaUG.book Page 117 Friday, May 11, 2012 2:40 PM 7 Click Finish. NOTE: You cannot schedule Windows and Linux updates to occur using the same task. Create a separate task for each. 8 Click View All Software Update Tasks for a list of all scheduled updates. Viewing Updated Status To view and confirm that updates were applied successfully, click Manage System UpdateSummary.The Task Execution History pane displays if the updates were applied successfully.
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banderaUG.book Page 119 Friday, May 11, 2012 2:40 PM System Update - Reference 15 You can access the following: • System Update page – • • Summary • Compliance Report • System Update Tasks • Tasks Execution History • Compliant Systems • Non Compliant Systems • Non-Inventoried Systems • All System Update Tasks Catalog Section – Select a Catalog Source – View Active Catalog Update Section – Create an Update Task Filter Options 1 Click the funnel icon to filter search.
banderaUG.book Page 120 Friday, May 11, 2012 2:40 PM Starts with Select to filter search based on a text chunk’s initial alphanumeric character(s). Provide the starting alphanumeric character(s) in the field. Ends with Select to filter search based on a text chunk’s final alphanumeric character(s). Provide the ending alphanumeric character(s) in the field. Contains Select to filter search based on alphanumeric characters present in a text chunk. Provide the alphanumeric character(s) in the field.
banderaUG.book Page 121 Friday, May 11, 2012 2:40 PM Advanced Settings Using these options you can set preferences for upgrading and downgrade firmware and BIOS versions: • Enable Downgrades—Select this option to install versions of firmware and BIOS that are earlier than the versions installed on the systems. • Disable Downgrades—This option is set by default, selecting this option enables you to install versions of firmware and BIOS that are later than the versions installed on the systems.
banderaUG.book Page 122 Friday, May 11, 2012 2:40 PM Discovered Time Time and date of discovery. Inventory Time Time and date of inventory. Server Subnet Location IP address range information. Non-Compliant Systems The Non-Compliant Systems tab provides this information: System Name System’s domain name. Model Type The systems model name. For example, Dell PowerEdge. Operating System The operating system that is installed on the system.
banderaUG.book Page 123 Friday, May 11, 2012 2:40 PM Non-Inventoried Systems The Non-Inventoried Systems tab provides a list of systems that require inventory, select the systems you want to inventory and click Inventory. System Name System’s domain name. Discovered Time Time and date of discovery. Inventory Time Time and date of inventory. Server Subnet Location IP address range information. Inventory Systems To inventory systems, select Systems To Inventory and click Run Inventory.
banderaUG.book Page 124 Friday, May 11, 2012 2:40 PM End Time Time and date at which the system update task ends. Executed by User The user information. Select a Catalog Source For updating software, select from these options to use a default catalog file present on the Dell FTP site or provide an alternate software update package file. Use file system source (SUU) Select to update software using Server Update Utility. Click Browse to traverse to the file location. The catalog.
banderaUG.book Page 125 Friday, May 11, 2012 2:40 PM View Active Catalog Select to view the catalog file that is currently in use for doing software updates. Source Displays the source. The source is either System Update Utility, FTP, or Repository Manager. Source Type The type for source from which the catalog file is taken. For example Dell ftp site. Release ID The unique identification number assigned to the released catalog file. Release Date The date on which the catalog file was released.
banderaUG.book Page 126 Friday, May 11, 2012 2:40 PM After update if required, reboot the device. Select to reboot after the software update task is complete. Set Schedule Select to schedule a task at a required date and time. Click the icon to set date and time. Enter Credentials for the task execution SSH Port Number Provide the SSH port number User name Provide the user name for the selected target. Password Provide password for the selected target.
banderaUG.book Page 127 Friday, May 11, 2012 2:40 PM Managing Remote Tasks 16 About Remote Tasks With the Remote Tasks feature in OpenManage Essentials, you can: • Run commands on local and remote systems, run batch files and executable files on the local systems, and schedule local and remote tasks. NOTE: The files must be located on the system with OpenManage Essentials installed and not on the remote system. • Change power status for a system. • Deploy OpenManage Server Administrator on systems.
banderaUG.book Page 128 Friday, May 11, 2012 2:40 PM • IPMI Command—Select to run the IPMI commands on the remote system. • RACADM Command Line—Select to run the RACADM commands on the remote system. 4 Based on your selection in the preceding step, provide the following: • If you selected Remote Server Administrator Command, then provide command, SSH port number, and select Generate Trusted Key for Linux if you want to generate a trusted key.
banderaUG.book Page 129 Friday, May 11, 2012 2:40 PM b To write all the detected errors to the log file, select Include errors. 5 On Task Target, do one of the following: • Select a query from the drop-down list or create a new query by clicking the New button. • Choose target servers or DRACs/iDRACs. 6 On Schedule and Credentials, set the schedule parameters, provide target credentials and then click Finish. Make changes to any task by right-clicking the task.
banderaUG.book Page 130 Friday, May 11, 2012 2:40 PM Deploying Server Administrator You can create tasks to deploy OpenManage Server Administrator on servers installed with Windows or Linux operating systems. You can also plan a date and time to schedule the OpenManage Server Administrator deploy task. To create an OpenManage Server Administrator deployment task: 1 Select ManageRemote TasksCreate Remote TasksRight-click Deploy Server Administrator and click Create Deployment Task.
banderaUG.book Page 131 Friday, May 11, 2012 2:40 PM Use Cases in Remote Tasks Server Power Options Sample-Power On Device—Enable this use case to turn on the server. The system must have RAC/DRAC configured. Deploy Server Administrator Sample-OMSA Upgrade Windows—Enable this use case to upgrade OpenManage Server Administrator on a Windows-based system. Command Line • Sample-Generic Command Remote—Enable this use case to use tokens to receive the IP address or name of inventories systems.
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banderaUG.book Page 133 Friday, May 11, 2012 2:40 PM Remote Tasks - Reference 17 From Remote Tasks you can: • Run commands on local and remote systems, batch files and executable files on the local systems, and schedule local and remote tasks. • Change power status for a system. • Deploy OpenManage Server Administrator on systems. • View the remote tasks.
banderaUG.book Page 134 Friday, May 11, 2012 2:40 PM All Tasks Scheduled State Displays if the task is enabled. Task Name Names of the task. Task Label Type of task that is run, for example; for a command line task the options displayed are Remote Server Administrator Command, Generic Command, IPMI Command, and RACADM Command Line. Last Run The last time and date information when the task was run. Created On The time and date on which the task was created.
banderaUG.book Page 135 Friday, May 11, 2012 2:40 PM Server Power Options Select this option to change the power state or reboot systems. General Task Name Provide a name for this server power options task Select the type Select from the following options: • Reboot—Reboots the system without powering off. • Power Cycle—Powers off and then reboots the system. NOTE: Make sure that the shutdown option is configured for the operating system before you perform a graceful shutdown using this option.
banderaUG.book Page 136 Friday, May 11, 2012 2:40 PM Set Schedule Select from these options: • Activate Schedule—Select this option to activate a schedule for the task. • Run now—Select this option to run the task immediately. • Set schedule—To set a date and time for the task to run. • Run Once —Select this option to run the task on the planned schedule only once. • Periodic —Select this option to run the task frequently at specified intervals. – Hourly—Select this option to run the task once every hour.
banderaUG.book Page 137 Friday, May 11, 2012 2:40 PM Enter User Name and Password User Name —Provide credentials in the format domain\user name or local host\user name. Password—Provide the password for the target server. Power On works only on targets systems with iDRAC; use the IPMI credentials to perform Power On task. If you selected Power On then provide KG Key. KG Key - Enter the KG Key. DRAC also supports IPMI KG Key. Each BMC is configured to require an access key in addition to user credentials.
banderaUG.book Page 138 Friday, May 11, 2012 2:40 PM Installer Path The location where the Server Administrator installer is available. For Windows, packages with .dup, .msi, and .msp. file extensions are available. Msi packages enable Server Administrator installation and upgrades while dup and msp packages enable only Server Administrator upgrades. For Linux, packages with the tar.gz file extensions are available. For Linux, the.sign file is required for verification. The .
banderaUG.book Page 139 Friday, May 11, 2012 2:40 PM Schedule and Credentials Set schedule Select from these options: • Activate Schedule—Select this option to activate a schedule for the task. • Run now—Select this option to run the task immediately. • Set schedule—Select this option to set a date and time for the task to run. Enter User Name and Password User Name—Provide in the format domain\user name or local host\user name. Password—Provide the password.
banderaUG.book Page 140 Friday, May 11, 2012 2:40 PM Generate Trusted Key for Linux Select this option to generate a trusted device key for communicating with devices. This option is disabled by default. NOTE: The first time that OpenManage Essentials communicates with a managed device with Linux operating system, a key is generated and stored on both the devices. This key is generated per device and enables a trust relationship with the managed device.
banderaUG.book Page 141 Friday, May 11, 2012 2:40 PM Schedule and Credentials Set schedule Select from these options: • Activate Schedule—Select this option to activate a schedule for the task. • Run now—Select this option to run the task immediately. • Set schedule—Select this option to set a date and time for the task to run. • Run Once—Select this option to run the task on the planned schedule only once. • Periodic—Select this option to run the task frequently at specified intervals.
banderaUG.book Page 142 Friday, May 11, 2012 2:40 PM Generic Command Command Provide the fully qualified path name and file name of the executable, command, or script file that launches the application program. Arguments Provide the supporting arguments for the launching the application, script, or command. These arguments are case sensitive. To view and select from the list of inventoried systems, In Arguments, include $IP or $NAME.
banderaUG.book Page 143 Friday, May 11, 2012 2:40 PM Schedule and Credentials Set schedule Select from these options: • Activate Schedule—Select this option to activate a schedule for the task. • Run now—Select this option to run the task immediately. • Set schedule—Select this option to set a date and time for the task to run. • Run Once—Select this option to run the task on the planned schedule only once. • Periodic—Select this option to run the task frequently at specified intervals.
banderaUG.book Page 144 Friday, May 11, 2012 2:40 PM IPMI Command Arguments Provide the supporting arguments. These arguments are case-sensitive. Provide the corresponding IPMI commands to run the task on selected targets. Output to file Select to enable output to a log file. This option captures standard output from the running application and writes it to the log file. If you select this option, you must enter the path name and file name of the log file. This option is disabled by default.
banderaUG.book Page 145 Friday, May 11, 2012 2:40 PM Schedule and Credentials Set schedule Select from these options: • Activate Schedule—Select this option to activate a schedule for the task. • Run now—Select this option to run the task immediately. • Set schedule—Select this option to set a date and time for the task to run. • Run Once —Select this option to run the task on the planned schedule only once. • Periodic—Select this option to run the task frequently at specified intervals.
banderaUG.book Page 146 Friday, May 11, 2012 2:40 PM RACADM Command Line Command Provide the RACADM command you want to run on the servers. Output to file Select to enable output to a log file. This option captures standard output from the running application and writes it to the log file. If you select this option, you must enter the path name and file name of the log file. This option is disabled by default. Append Select to append output from the completed command to the specified file.
banderaUG.book Page 147 Friday, May 11, 2012 2:40 PM Schedule and Credentials Set schedule Select from these options: • Activate Schedule—Select this option to activate a schedule for the task. • Run now—Select this option to run the task immediately. • Set schedule—Select this option to set a date and time for the task to run. • Run Once—Select this option to run the task on the planned schedule only once. • Periodic—Select this option to run the task frequently at specified intervals.
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banderaUG.book Page 149 Friday, May 11, 2012 2:40 PM Managing Security Settings 18 Using Security Roles and Permissions OpenManage Essentials provides security through role-based access control (RBAC), authentication, and encryption. RBAC manages security by determining the operations run by persons in particular roles. Each user is assigned one or more roles, and each role is assigned one or more user privileges that are permitted to users in that role.
banderaUG.book Page 150 Friday, May 11, 2012 2:40 PM Assigning User Privileges You do not have to assign user privileges to OpenManage Essentials users before installing OpenManage Essentials. The following procedures provide step-by-step instructions for creating OpenManage Essentials users and assigning user privileges for Windows operating system. NOTE: Log in with administrator privileges to perform these procedures.
banderaUG.book Page 151 Friday, May 11, 2012 2:40 PM 1 Open Internet Information Services (IIS) Manager by clicking StartAll ProgramsAdministrative ToolsInternet Information Services (IIS) Manager. 2 Expand the Sites. 3 Right-click on DellSystemEssentials and select Edit Bindings. 4 In Site Bindings, select the https binding and click Edit. 5 In Edit Site Binding, from the SSL certificate drop-down list select your custom SSL certificate and click OK.
banderaUG.book Page 152 Friday, May 11, 2012 2:40 PM Managed Nodes Table 2.
banderaUG.book Page 153 Friday, May 11, 2012 2:40 PM Table 2. Supported Protocols and Ports on Managed Nodes Port Number Protocol Port Type 6389 Proprietary TCP Maximum Direction Usage Encryption Level None In/out Configurable No EMC storage discovery and inventory.
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banderaUG.book Page 155 Friday, May 11, 2012 2:40 PM Troubleshooting 19 OpenManage Essentials Troubleshooting Tool The OpenManage Essentials troubleshooting tool is a standalone tool that installs along with OpenManage Essentials. You can use the troubleshooting tool for a wide array of protocol related problems that are often at the root of discovery and alert issues.
banderaUG.book Page 156 Friday, May 11, 2012 2:40 PM • SNMP—Verifies SNMP connection to the remote node, using the required SNMP community string, retries, and time out. First it tries to connect to MIB-II agent and then various other agents to find out the type of device. Troubleshooting Tool also gathers other agent specific information from that device. • SSH—Verifies that the SSH protocol is used to connect to managed node. • WMI—Verifies WMI/CIM connection to the remote node.
banderaUG.book Page 157 Friday, May 11, 2012 2:40 PM Troubleshooting Device Discovery If a device discovery is not successful, perform the following steps to troubleshoot and fix the problem: 1 If the device assigned for discovery is a Dell PowerEdge system, ensure that Dell OpenManage Server Administrator is installed on it. 2 To discover Windows devices successfully, configure the SNMP services appropriately.
banderaUG.book Page 158 Friday, May 11, 2012 2:40 PM 5 Click Traps and ensure that the community string field has a valid name. 6 In Trap destination, click Add and enter the Open Manage Essential Console IP address. 7 Start the service. Configuring SNMP Services on Linux 1 Run the command rpm -qa | grep snmp, and ensure that the net-snmp package is installed. 2 Run cd /etc/snmp to navigate to the snmp directory. 3 Open snmpd.conf in the VI editor (vi snmpd.conf.) 4 Search snmpd.
banderaUG.book Page 159 Friday, May 11, 2012 2:40 PM 3 Ensure that the SNMP Trap service services are running in the Open Manage Essentials system. 4 Check firewall settings to allow UDP 161, 162 ports. Troubleshooting Discovery of Windows Server 2008-Based Servers You also have to allow the server discovery. By default, the option is disabled in Windows Server 2008. 1 Click StartControl PanelNetwork and InternetNetwork and Sharing CenterAdvanced Sharing Setting.
banderaUG.book Page 160 Friday, May 11, 2012 2:40 PM To enable and configure SNMP traps: NOTE: Ensure that the SNMP protocol is open in the ESX firewall. For ESX 3.5, use the Remote CLI. For ESX 4.x, use the vSphere CLI. The commands for both are same. 1 Run the vicfg-snmp.pl command to see if SNMP is enabled: vicfg-snmp --show NOTE: By default, vicfg-snmp.pl is located in the C:\Program Files\VMware\VMware vSphere CLI\bin directory after the VMware vSphere CLI installation.
banderaUG.book Page 161 Friday, May 11, 2012 2:40 PM The test trap generated is a warmStart trap. For additional information, see SNMP trap information incorrectly displays in third party monitoring software (1007483). The VMware Infrastructure Remote CLI can be downloaded from the VMware Download Center.
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banderaUG.book Page 163 Friday, May 11, 2012 2:40 PM Frequently Asked Questions 20 Installation Question: How do I install OpenManage Essentials using a remote SQL database named instance? Answer: To connect remotely, the SQL Server with named instances requires a running SQL Server Browser service. Question: Will OpenManage Essentials support SQL Server evaluation edition? Answer: No, SQL Server evaluation edition is not supported.
banderaUG.book Page 164 Friday, May 11, 2012 2:40 PM Table 1. Command Line Settings for MSI Installer Setting Result This command installs or configures a product. /i software. /i SysMgmt.msi /qn This command carries out a fresh installation of version 6.1. This command uninstalls a product. /x software.
banderaUG.book Page 165 Friday, May 11, 2012 2:40 PM Table 1. Command Line Settings for MSI Installer (continued) Setting Result /f[p|o|e|d|c|a|u This command repairs a product. |m|s|v] missing. /fo – This option reinstalls a product if a file is missing or if an older version of a file is installed. /fe – This option reinstalls a product if a file is missing or an equal or older version of a file is installed.
banderaUG.book Page 166 Friday, May 11, 2012 2:40 PM Customization Parameters NOTE: Type the REINSTALL, and REMOVE CLI parameters in upper case, as they are case-sensitive. REINSTALL and REMOVE customization CLI parameters provide a way to customize the exact software features to install, reinstall, or uninstall when running silently or unattended.
banderaUG.book Page 167 Friday, May 11, 2012 2:40 PM msiexec.exe /i SysMgmt.msi REINSTALL=BRCM /qb. This command runs the installation for Dell OpenManage Systems Management and reinstall only the Broadcom agent, in an unattended but not silent mode. You can include the REMOVE customization parameter on the command line and assign the feature ID (or IDs) of the software feature that you would like to uninstall. For example: msiexec.exe /i SysMgmt.msi REMOVE=BRCM /qb.
banderaUG.book Page 168 Friday, May 11, 2012 2:40 PM Table 3. Windows Installer Return Codes (continued) Error Code Value Description ERROR_INSTALL_USEREXIT 1602 The user canceled the installation. ERROR_SUCCESS_REBOOT_REQUIRED 3010 A restart is required to complete the installation. This message is indicative of a successful installation. NOTE: See support.microsoft.com for full details on all the error codes returned by the msiexec.exe and InstMsi.exe Windows installer functions.
banderaUG.book Page 169 Friday, May 11, 2012 2:40 PM If you are seeing this issue, read the KB article at support.microsoft.com/?scid=kb;en-us;951016 and apply the registry work as described. This resolution applies to managed nodes with Windows Server 2008 R2. Question: What are SNMP authentication traps? Answer: An authentication trap is sent when an SNMP agent is hit with an enquiry that contains a community name it does not recognize. The community names are case-sensitive.
banderaUG.book Page 170 Friday, May 11, 2012 2:40 PM trap destination of SNMP service. An SNMP trap is received from the managed system when there is an issue or failure of a server component. These traps can be viewed under the alert logs. Inventory Question: What troubleshooting can I do if an inventory task fails to create or run? Answer: Ensure that DSM Essentials Task Manager service is running in Windows services.
banderaUG.book Page 171 Friday, May 11, 2012 2:40 PM 5 Application Question: When performing a catalog import task, what do I do when I see this error - Attempted to perform an unauthorized operation? Answer: Modify the permissions of the folder on the network share to allow the close user access.
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banderaUG.book Page 173 Friday, May 11, 2012 2:40 PM Preferences - Reference 21 In the Preferences page, you can configure the OpenManage Essentials console. Set the SMTP and proxy server information, adjust session timeout, database maintenance schedules, restart services, and enable or disable the ActiveX features. NOTE: After modifying the console settings, click Apply to save the changes.
banderaUG.book Page 174 Friday, May 11, 2012 2:40 PM Password User's proxy password. Proxy Server Address or The IP address or server name of the proxy server. Check Name the browser's proxy LAN settings or ask your network administrator if unsure. Proxy Port Number The port number to access the proxy server. Check the browser's proxy LAN settings or ask your network administrator if unsure. Test Connection Click to test connection to the internet with the proxy credentials.
banderaUG.book Page 175 Friday, May 11, 2012 2:40 PM 22 Tools- Reference From tools you can: • View User Interface Logs • View Application Logs • Export Discovery Logs to File System—Export the logs that were generated while discovering devices. • Launch OpenManage Power Center—If installed, will launch the OpenManage Power Center. • Launch Troubleshooting Tool—If installed, will launch the troubleshooting tool application which is used to run tests and configure devices.
banderaUG.book Page 176 Friday, May 11, 2012 2:40 PM Start Time The time at which this behavior occurred. Source The source of the behavior. Description More information on the behavior. Application Logs Severity The severity of the recorded deviation in application’s behavior. Time The time at which this behavior occurred. Message Information on the behavior.
banderaUG.book Page 177 Friday, May 11, 2012 2:40 PM 23 Tutorials You can refer the tutorials for the setup options you need to complete when configuring OpenManage Essentials for the first time.
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banderaUG.book Page 179 Friday, May 11, 2012 2:40 PM A Appendix—Right-Click Actions The following tables lists all the right-click actions that are available in OpenManage Essentials. NOTE: The right-click options displayed in OpenManage Essentials are dependent on your access privilege. You must have administrator access to see all the options. Devices IP Address or iDRAC name Right-click to view the iDRAC console. Details Select to view device details.
banderaUG.book Page 180 Friday, May 11, 2012 2:40 PM Device Search Details Displays the device summary information. For example, NIC Information. Alerts Displays the alerts generated for this device. Show Associated IP/MAC Displays the IP address, MAC address, NIC, and manufacturer’s information for the selected device. Show Associated Agents Displays the agents present on the selected device. The agent’s name, version, and manufacturer related information is listed.
banderaUG.book Page 181 Friday, May 11, 2012 2:40 PM View Filters Edit Select to edit the alert action or alert filter. View Summary Select to view all the systems that are critical. Rename Select to rename action or alert filter. Clone Select to create a copy of an action or alert filter. Delete Select the alert to delete the alerts. Alerts Details Select to view the details of alerts. Acknowledge Select to set or clear alerts. Delete Select to delete alerts.
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