Release Notes

Issue:
Description
OME services do not start automatically on the OME host if the Windows license is activated after a
system reboot.
Resolution
If Windows is not activated, activate the Windows license, run Windows update and reboot the system.
On inactivated system, OME services will not start up automatically. On such a systems, services need to
be restarted manually.
Protocol Specific Discovery Issues:
 Use Dell troubleshooting tool (gets installed with Essentials) to verify the specific protocol test.
 Ensure services are working, and protocol specific ports are not blocked by firewall.
 Manually restart the services
Microsoft Internet Explorer:
Issue:
Description
 Unable to open OpenManage Essentials using Internet Explorer.
 Internet Explorer displays certificate errors.
 Internet Explorer displays a message to approve the certificate.
 Unable to browse the file system to deploy Server Administrator and system update.
 Unable to display the Device tree for devices.
 Unable to install active components.
Resolution:
1. Open OpenManage Essentials on the client server using Internet Explorer.
2. Click “Tools”  “Internet Options”  “Security”.
3. Enter “Local Intranet” and click “Sites”.
4. Click “Advanced”.
5. Enter the fully qualified name of the server where OpenManage Essentials is installed.
6. Click “Add”.
If the issue persists, there may be an issue with the DNS server resolving the name of the OpenManage
Essentials server. To resolve the DNS server issue:
1. Contact your system administrator and add the OpenManage Essentials system name added to the
DNS server.
2. Edit your host file to resolve the IP of the OpenManage Essentials server. The host file is located
at %windir%\System32\drivers\etc\hosts
3. Add the IP of the OME server to the Local intranet sites in Internet Explorer.
NOTE: You cannot remove the certificate errors unless you use the fully qualified name of the
OpenManage Essentials server.
If a certificate error is displayed:
 Contact your system administrator to add the OpenManage Essentials certificate published to the
‘Trusted Root Certificate Authorities’ and ‘Trusted Publishers’ on domain systems.
 Add the OpenManage Essentials certificate manually to your ‘Trusted Root Certificate Authorities’
and ‘Trusted Publishers’ certificate stores using Internet Explorer.
 Exporting data from a grid in OpenManage Essentials using Internet Explorer 10:
Under certain circumstances, when you attempt to export data from OpenManage Essentials by
right-clicking and selecting the Export menu item from any grid control, if you select the .csv format,
the exported data is actually saved in html format even though the file generated is a .csv suffixed file.
This behavior seems to be related to the security settings associated with Internet Explorer 10. If you
reset the security settings to the default set, this behavior is no longer observable. [31647]