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Managing the Dell PowerEdge VRTX Chassis with Dell OpenManage Essentials

Question: Why is the map loading slowly?

Answer: The map may load slowly as it requires more network bandwidth and

graphic processing capability compared to normal browsing. Constant zooming

and panning on the map may also slow the loading of the map. For MapQuest,

map performance is impacted by both the connection between the OME client

and the OME Server and between the OME server and the MapQuest servers.

Bing offers better performance as the OME client can connect directly to the

Bing servers.

Question: Why am I unable to locate an address using the search bar or Edit

Device Locations dialog box?

Answer: There may be a problem with your Internet connection or the map

provider may not be able to resolve the address.

Verify if you are able to connect to the Internet through the browser.

If the system connects to the Internet through the proxy:

For MapQuest map provider — Configure the proxy settings in the OpenManage

Essentials Preferences → Console Settings page.

For Bing map provider — Verify if you configured the proxy server settings in

Internet Explorer.

Try to provide a variation of the address you provided. You can try providing a

more complete address. Abbreviations such as state, country, airport code,

may have an unexpected result.

Question: Why can’t I use one map provider on the Home portal and another

on the Devices portal?

Answer: The Map View available through the Home portal and the Devices

portal are synchronized. Changes to the Settings or device locations on the Map

View are affected on both the portals.