Release Notes

 Use Dell troubleshooting tool (gets installed with Essentials) to verify the specific protocol test.
 Ensure services are working, and protocol specific ports are not blocked by firewall.
 Manually restart the services
Microsoft Internet Explorer:
 Issue:
 Unable to open OpenManage Essentials using Internet Explorer.
 Internet Explorer displays certificate errors.
 Internet Explorer displays a message to approve the certificate.
 Unable to browse the file system to deploy Server Administrator and system update.
 Unable to display the Device tree for devices.
 Unable to install active components.
Resolution:
1. Open OpenManage Essentials on the client server using Internet Explorer.
2. Click “Tools”  “Internet Options”  “Security”.
3. Enter “Local Intranet” and click “Sites”.
4. Click “Advanced”.
5. Enter the fully qualified name of the server where OpenManage Essentials is installed.
6. Click “Add”.
If the issue persists, there may be an issue with the DNS server resolving the name of the OpenManage Essentials
server. To resolve the DNS server issue:
1. Contact your system administrator and add the OpenManage Essentials system name added to the DNS server.
2. Edit your host file to resolve the IP of the OpenManage Essentials server. The host file is located
at %windir%\System32\drivers\etc\hosts
3. Add the IP of the OME server to the Local intranet sites in Internet Explorer.
NOTE: You cannot remove the certificate errors unless you use the fully qualified name of the
OpenManageEssentials server.
If a certificate error is displayed:
 Contact your system administrator to add the OpenManage Essentials certificate published to the ‘Trusted
Root Certificate Authorities’ and ‘Trusted Publishers’ on domain systems.
 Add the OpenManage Essentials certificate manually to your ‘Trusted Root Certificate Authorities’ and
‘Trusted Publishers’ certificate stores using Internet Explorer.
Miscellaneous:
 If OpenManage Essentials is installed using domain user and if discovery/inventory fails after install, verify the domain
controller is responsive, a slow domain controller might cause discovery/inventory to fail.
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Known Limitations and Workarounds
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 If you are launching OpenManage Essentials installer from an UNC/shared path, you will not be able to install
prerequisites from the OpenManage Essentials Prerequisites window. You must copy the installer files to the system or
mount the shared folder path to assign a drive to it.
 A 32-bit system with OpenManage Essentials may display an error message while applying system updates using iDRAC.
To resolve this issue, make sure that you update the version of Windows Remote Management (WinRM) currently
installed on the system to version 2.0 using the Windows updates.
 If you are unable to schedule system update tasks using iDRAC, check your credentials and access rights. You must have
Administrator rights to update a system using iDRAC.