Release Notes

 Issue:
OME shows power supply health as Normal when the redundant power supply has lost AC power source.
Resolution
This is the issue with Server Administrator version 6.x. To avoid this issue, please install/upgrade to Server
Administrator version 7.0 or higher.
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Troubleshooting
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Install:
 Ensure the latest SQL server service packs are installed on the system. You can run the following command on the
command prompt to verify the SQL version.
– sqlcmd -Q "print @@version"
 For typical install, ensure that the current user has “sysAdmin” rights to the SQL Server. For custom install, ensure
that the provided authentication credentials have “sysAdmin” rights.
 Try to use the custom install with different authentication method if typical install fails.
 Collect the logs from the temp folder. Search for the latest MgmtSt_*.log and InstallUtil_Install.log files. Try to quickly
analyze (if possible) InstallUtil_Install.log.
Launching:
 When an Internet proxy server is configured on the system, the site must be added to the exception list to bypass the
proxy. This should be configured with GPO’s by a domain administrator.
 If you are using certificates, ensure that you use the domain certificates and those are added in IIS manager for the
“DellSystemsEssentials” website.
 If you are seeing unauthorized messages on the console, ensure that the user with the error has been added to the
“omeAdministrators or “omeUsers” windows user groups.
 If shortcuts to launch the Essentials are not working, try to use the IP/hostname/localhost directly (replace XXXXXX) in
the following URL to launch the Essentials.
– https://XXXXXX:2607/Web/Default.aspx
Services:
 Ensure that the “OMEEssentials” database is present and accessible by running the following command on the database
server command prompt.
– sqlcmd -E -d OMEssentials -Q sqlcmd -E -d OMEssentials -Q "select * from sys.databases where name =
'OMEssentials'"
 If the above command works, enable the logs using the dconfig.ini file and collect the logs from the specified folder
location.
 Issue:
OME services do not start automatically on the OME host if the Windows license is activated after a system reboot.
Resolution:
If a windows is not activated, activate the windows license, run windows update and reboot the system. On
inactivated system, OME services will not up automatically. On such a systems, services need to be restarted manually.
Protocol Specific Discovery Issues: