Users Guide

View alert log
From OpenManage Enterprise, go to Alerts, and then click Alert Logs to view the generated alerts. By default, only the
unacknowledged alerts are displayed.
Information about the alerts is provided in the following columns in the Alert Logs:
● Alert: Severity of an alert.
● Acknowledge: If the alert has been acknowledged a tick mark appears under ACKNOWLEDGE. Click between the square
bracket under ACKNOWLEDGE to acknowledge or unacknowledge an alert.
● Time: The time at which the alert was generated.
● Source name: The source name is displayed as N/A for any alert generated by Update Manager.
NOTE: The source name for an undiscovered device or an internal alert is IP address of the device that generated the
alert. In this case, the alert cannot be filtered based on the source name.
● Category: The category indicates the type of alert, for audit, configuration or updates.
● Message ID: The ID of the generated alert.
● Message: The generated alert.
● The box on the right provides additional information such as the detailed description and recommended action for a selected
alert.
Click any of these column headings to sort the alerts.
Filter the alerts by using Advanced Filters. The following additional information can be used to filter the alerts:
● Start Date or End Date of when the alert was generated.
● Subcategory: Subcategory of the alert.
NOTE:
To filter the alerts generated for a repository refresh task, select Updates in the Category drop-down list and
then Refresh Repository in the Subcategory list.
● User: Allows to filter the alerts which have been acted upon by users with Administrator privileges.
Create an alert policy
About this task
Perform the following steps to create an alert policy for a repository refresh task:
NOTE:
Alert policies created by any DM user in Update Manager version 1.0, are not accessible to the same Device
Manager(DM) users after upgrading to Update Manager version 1.1. However, these alert policies are accessible to the
Administrators only.
Steps
1. Go to Alert and click Alert Policies, and then click Create.
2. Enter a name and description for the alert policy and click Next. The Enable Policy check-box is selected by default.
3. Select Update Manager and click Next.
4. Select Any Undiscovered Device and click Next.
5. Specify the duration for when the alert policy is applicable by selecting the required values for Date Range, and Days, and
then click Next.
NOTE: This step is optional.
NOTE: A time interval cannot be set for alert policies that are created for Update Manager.
6. Select the severity of the alert and click Next.
7. Select Email and specify the information in the fields and click Next.
This option sends an email to the designated recipient. Update manager only supports email notifications.
NOTE:
Emails for multiple alerts of the same category, message ID, and content are triggered only once every 2 minutes
to avoid repeated or redundant alert messages in the inbox.
8. Review the details of the created alert policy and click Finish.
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Configure Update Manager