Release Notes
For information about installing OpenManage Enterprise SupportAssist, see Dell EMC OpenManage Enterprise SupportAssist
User's Guide available at OpenManage Enterprise SupportAssist page in support site.
For information about minimum requirements for installing OpenManage Enterprise SupportAssist, see Dell EMC OpenManage
Enterprise SupportAssist Support Matrix available at OpenManage Enterprise SupportAssist page in support site.
Upgrading SupportAssist
To upgrade SupportAssist, do the following:
1. Launch OpenManage Enterprise.
2. Do one of the following:
● Click View now in the banner message that is displayed whenever a new version of a plug-in is available for upgrade.
● From the Application Settings menu, click Console and Plugins.
The Console and plugins page is displayed.
3. In the SupportAssist section, click Update Available.
The Update Plugin page is displayed.
4. Select the OpenManage Enterprise SupportAssist version, and then Download Plugin.
The plug-in is downloaded, and the status of the download is displayed on a green color band.
5. To update SupportAssist, click Update Plugin.
In the Confirmation window, select the I agree that I have captured a snapshot of the OpenManage Enterprise appliance
prior to performing a plugin action option, and then click Update.
After upgrade operation is complete, the version is displayed in the SupportAssist section.
Contacting Dell
NOTE:
If you do not have an active Internet connection, you can find contact information on your purchase invoice, packing
slip, bill, or Dell product catalog.
Dell provides several online and telephone-based support and service options. Availability varies by country and product, and
some services may not be available in your area. To contact Dell for sales, technical support, or customer service issues:
1. Go to Dell.com/support.
2. Select your support category.
3. Verify your country or region in the Choose a Country/Region drop-down list at the bottom of the page.
4. Select the appropriate service or support link based on your need.
Copyright
© 2020 Dell Inc. or its subsidiaries. All rights reserved. Dell, EMC, and other trademarks are trademarks of Dell Inc. or its
subsidiaries. Other trademarks may be trademarks of their respective owners.
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