Release Notes

Priority and recommendations
Dell EMC recommends the customer to review specifics about the update to determine if it applies to your system. The update
contains changes that impact only certain configurations, or provides new features that may or may not apply to your
environment.
Compatibility
For the complete list of compatible devices, hypervisors, and operating systems, see Dell EMC OpenManage Enterprise
SupportAssist Support Matrix available at OpenManage Enterprise SupportAssist page in support site.
What is new
The OpenManage Enterprise SupportAssist 1.0.1 is a defect fix Release. For more information, see Fixes on page 2.
Fixes
This release provides fixes for the following issues:
● OpenManage Enterprise SupportAssist registration fails if SupportAssist is configured to use the OpenManage Enterprise
web proxy.
● After installing OpenManage Enterprise SupportAssist, it takes a longer duration for Active Directory and LDAP users to log
in to OpenManage Enterprise.
Known issues in previous release
Issue 1
Description:
Until the inventory sync is complete, the number of Managed, Staged, Unmanaged devices displayed on the Site Health page of
Dell EMC OpenManage Enterprise SupportAssist sometimes reflects incorrect numbers.
Resolution:
The Site Health page displays the correct number of Managed, Staged, Unmanaged devices after the device inventory sync is
complete. The device inventory sync takes approximately 4 to 5 minutes for 100 devices and 6 to 7 hours for 8000 devices to
complete.
Issue 2
Description:
For a PowerEdge FM120x4 server, SupportAssist page for the device in Dell EMC OpenManage Enterprise also lists the support
cases associated with other PowerEdge FM120x4 servers.
Resolution:
None
Issue 3
Description:
If you modify the DNS settings in OpenManage Enterprise, Dell EMC OpenManage Enterprise SupportAssist cannot establish
connectivity to the Dell EMC backend.
Resolution:
After you modify the DNS settings, restart the OpenManage Enterprise services from the Text User Interface (TUI). For more
information about how to restart the services using OpenManage Enterprise services, see Dell EMC OpenManage Enterprise
User’s Guide.
Issue 4
2