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Known issues
This release contains the same known issues as OpenManage Enterprise 3.9.
Resolved issues
The following high severity issues are resolved in this release:
Table 3. Issues resolved in OpenManage Enterprise 3.9.2
Issue ID Functional area Description
253760 Appliance Upgrade When multiple metric collecting plugins are installed before updating
OpenManage Enterprise to version 3.10, the update may fail, the plugins may not
be available in the Plugins menu, or the interface may get stuck in the Services
starting up state.
Limitations
This release contains all of the limitations of OpenManage Enterprise 3.9, in addition to the following limitation:
Table 4. Additional limitation in OpenManage Enterprise 3.9.2
Functional area Limitation
User Management Active Directory (AD) usernames containing forward slashes are not supported.
CAUTION: Migrate AD usernames with forward slashes, as described in the Installation and upgrade considerations,
before upgrading to OpenManage Enterprise 3.9.2. If you do not, you will have to re-create your AD users.
Installation and upgrade considerations
To upgrade from OpenManage Enterprise 3.9 to OpenManage Enterprise 3.10:
1. Active Directory (AD) users who have logged into OpenManage Enterprise with multiple AD user formats (for example:
[e-mail], mydomain\johndoe, johndoe@mydomain) will have all of their users merged into one user
(that can log in using any one of the username formats) in OpenManage Enterprise. If your OpenManage Enterprise users
are AD users with a forward slash in their usernames, each user will have to log into OpenManage Enterprise using one of
the other supported formats and
Transfer Ownership to migrate all usernames to the new format. After migration to the
new format, the usernames with the forward slashes can be deleted.
CAUTION: If you do not migrate AD usernames with forward slashes before upgrading to OpenManage Enterprise
3.9.2, you will have to re-create your AD users.
2. Upgrade to OpenManage Enterprise 3.9.2.
3. Upgrade to OpenManage Enterprise 3.10.
For instructions on installing and upgrading of OpenManage Enterprise, see the OpenManage Enterprise User's Guide.
Environment and system requirements
For information about the environmental and system requirements for OpenManage Enterprise, see the OpenManage Enterprise
User's Guide or the OpenManage Enterprise Support Matrix.
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