Users Guide

Q:How to delete the Unavailable: RHEL_DTK_UEFI and Unavailable: SLES_DTK_UEFI entries displayed on the F11 UEFI
boot manager?
A: Do the following to delete the entries:
1 Identify the boot entry number (for example, BootXYZ) of the entry to be deleted: Run ebootmgr from the command line.
2 Delete the entry: Run ebootmgr -b XYZ –B
Q: Is Fiber channel cards work with DTK pre-boot environment?
A: No, there is no ether-net feature and also rmware update may not work.
Windows PE questions
Q: My system gets the error Illegal or Missing File Types Specified in Section Files.SCSI.Name during an
unattended installation of a supported Windows operating system on supported Dell systems.
A: This behavior can occur when the line in the Txtsetup.oem le under the [Files.SCSI. name] heading is not a supported le type. To
resolve this behavior, you must remove the line in the Txtsetup.oem le. The dynamic-link library (DLL) le can be copied to the correct
location of the installation by placing it in the I386\$Oem$\$$\OEMDIR folder. (OEMDIR is the destination folder where the le would
normally be located, if installed to a running operating system. For example, INF les are normally found in the %SystemRoot%\INF folder.
The correct OEMDIR destination can be found by searching the INF le used to install the device or driver.) For more information, see
Microsoft Knowledge Base Article 275334 available at Microsoft website.
Q: In Windows, I see a blue screen when I delete a virtual disk and create a new one without initialization and attempt to format the
disk.
A: Initialize (fast init) the drives before formatting the disk. This prevents the issue.
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Known issues and frequently asked questions