User's Manual

138 Known Issues and Frequently Asked Questions
SYSCFG Issues
• Setup passwords and system passwords cannot be cleared using DTK.
RACADM Issues
•Dell ™ Remote Access Controller (DRAC) III, DRAC III/XT, embedded
remote access (ERA), ERA/O, and ERA/MC controllers are not supported
on Windows PE.
Windows PE Installation Issues
• If virtual flash is enabled and does not contain a valid image (for example,
if the virtual flash contains a corrupt or random image), you may not be
able to install Windows 2000 or Windows Server
®
2003 locally or
remotely. To fix this issue, install a valid image on virtual flash or disable
virtual flash if it will not be used during the installation procedure.
Frequently Asked Questions
The following questions are organized by the DTK utility or other function.
General Deployment Questions
Q: While running SYSCFG.EXE on a Windows PE image, the
SYSCFG.EXE tool silently fails.
A: Ensure that you have built your Windows PE image with the \WMI option.
See "Running Deployment Scripts Using DTK and Microsoft Windows PE."
Q: When I use the sample DTK scripts to deploy multiple systems, do I need
to edit the configuration files to reflect unique information (such as unique
system names, IP address, and BIOS asset tags) for each system?
A: The sample scripts are provided as examples for users who want to develop
their own deployment process. You may find that the scripts work perfectly in
your environment, or you may need to develop your own scripts entirely from
scratch. If you are deploying multiple systems, for example, you will need to
provide unique information for each system when appropriate. To perform
this task, you will need to modify each .ini (or other configuration script) file
to reflect the unique information for each system you are deploying (such as
the remote access controller (RAC) IP addresses and BIOS asset tags). There
are many options available to optimize this process and it is suggested that
you conduct an Internet search for available tools.