User's Manual

Known Issues and Frequently Asked Questions 95
Q: Why can’t I see any controllers using RAIDCFG?
A: Ensure that the RAID controller(s) can be seen in the BIOS during POST. If the BIOS does not
detect the controller, then RAIDCFG will also not detect it. Also ensure that the controller is set to
RAID mode and not any other mode in the controller BIOS.
Q: What is span length?
A: Span length is the field needed when you try to create a RAID 50. The number represents the span
size of the RAID 5.
Q: What pre-operating system environments are PERC 3/Di, CERC SATA 1.5/6ch, and CERC SATA
1.5/2s controllers supported on?
A: They are supported only on embedded Linux.
Q: PARTCFG cannot enumerate the virtual disk(s) created by RAIDCFG. What should be done?
A: A reboot is required for PARTCFG to enumerate virtual disks after creating a virtual disk using the
RAIDCFG command.
SYSCFG Questions
NOTE: In a Linux environment, the DTK utilities do not have a .exe extension.
Q: On PowerEdge x7xx systems, when I set arguments for --sata0 and --sata1 using DTK CLI and reboot
the system, the BIOS setup shows the earlier settings for --sata0 and --sata1.
A: You need to set the --idectrl to auto before you can change the settings for --sata0 and --sata1.
Q: On PowerEdge x7xx systems, the BIOS setup shows --conred arguments of --serial1 and --rac, whereas
the DTK CLI shows them of --serial1 and --serial2.
A: The --serial2 argument in the DTK CLI corresponds to the --rac argument in BIOS setup.
Q: Can I use the SYSCFG utility to configure Point-to-Point Protocol (PPP) over the serial port to my
access my RAC?
A: No. The baseboard management controller (BMC) firmware does not support PPP configurations for
the serial port.
Q: The SYSCFG utility --lancfgparams option has suboptions that configure the IP address, Gateway,
and Subnet Mask for the system BMC. There is also a MAC address. Are these the same as the managed
system’s operating system network parameters?
A: No. The BMC has its own IP address, Gateway, Subnet Mask, and MAC address values.
Q: What is the minimum configuration needed to support BMC Platform Event Filtering?
A: You must enable LAN-channel access "pefalerting" and ensure that you set the BMC IP address and
Gateway values for alerting.
Q: I loaded the factory defaults for my system’s BMC. Then, I enabled BMC user ID 3. What is the
username for this user ID?
A: The default username for user IDs 3 to 10 is NULL.