User's Manual

92 Known Issues and Frequently Asked Questions
RACADM Issues
•Dell ™ Remote Access Controller (DRAC) III, DRAC III/XT, embedded remote access (ERA), ERA/O,
and ERA/MC controllers are not supported on Windows PE.
Windows PE Installation Issues
• If virtual flash is enabled and does not contain a valid image (for example, if the virtual flash contains a
corrupt or random image), you may not be able to install Windows 2000 or Windows Server 2003
locally or remotely. To fix this issue, install a valid image on virtual flash or disable virtual flash if it will
not be used during the installation procedure.
Frequently Asked Questions
The following questions are organized by the DTK utility or other function.
General Deployment Questions
Q: While running SYSCFG.EXE on a Windows PE image, the SYSCFG.EXE tool silently fails.
A: Ensure that you have built your Windows PE image with the \WMI option. See "Running Deployment
Scripts Using DTK and Microsoft
®
Windows
®
PE."
Q: When I use the sample DTK scripts to deploy multiple systems, do I need to edit the configuration
files to reflect unique information (such as unique system names, IP address, and BIOS asset tags) for
each system?
A: The sample scripts are provided as examples for users who want to develop their own deployment
process. You may find that the scripts work perfectly in your environment, or you may need to develop
your own scripts entirely from scratch. If you are deploying multiple systems, for example, you will need
to provide unique information for each system when appropriate. To perform this task, you will need to
modify each .ini (or other configuration script) file to reflect the unique information for each system you
are deploying (such as the remote access controller (RAC) IP addresses and BIOS asset tags). There are
many options available to optimize this process and it is suggested that you conduct an Internet search
for available tools.
Q: When I change my hard drive controller from SCSI to RAID (or RAID to SCSI), the system prompts
me for confirmation during POST. How can I stop this from happening?
A: Use the --noraidprompt option with the --embscsiraid option to prevent the system from prompting
during POST. Data loss will result from changing the state of the disk controller, so you should be certain
before skipping the prompt. There is no method for using the --noraidprompt in the input file. If you
want to change the controller state through an input file, you must configure your script to call the
SYSCFG.EXE utility twice, once to specify the input file, and once to change the controller state with
the --noraidprompt option.
Q: What do I do if the PARTCFG script fails?
A: Ensure that DT_HD is set to the required disk to be configured before you execute the
PARTCFG script.