Users Guide

3. Check that the $NCHOME/etc/precision/DBEntityDetails.<Domain>.cfg or $NCHOME/etc/precision/
ModelNcimDb.domain.cfg file is updated as mentioned in the Dell OpenManage Connection for
ITNM Installation Guide.
4. Check that the $NCHOME/precision/profiles/TIPprofile/etc/tnm/ncimmetadata.xml file is updated
as mentioned in the Dell OpenManage Connection for ITNM Installation Guide.
5. Log out and login to the Tivoli Integrated Portal .
The Dell device specific One to One console launch is not
visible
Ensure that you have performed the following steps:
1. Check that the $NCHOME/precision/profiles/TIPprofile/etc/tnm/menus/
ncp_topoviz_device_menu.xml file is updated as mentioned in the Dell OpenManage Connection
for IBM Tivoli Network Manager (ITNM) IP Edition Installation Guide.
2. Logout and login to the Tivoli Integrated Portal.
Console launch failed from polled events in the AEL
Ensure that you have performed following steps:
1. Check that Perl is properly installed on the Web GUI server.
2. Navigate to the cgi-bin folder and ensure that the Perl path is properly configured in the
delltoollauncher.cgi file as mentioned in the Dell OpenManage Connection for IBM Tivoli Network
Manager (ITNM) IP Edition Installation Guide.
3. Check that the CGI script is registered in the WEB GUI.
4. Verify that the $NCHOME environment variable is available.
5. Navigate to the $NCHOME/precision/dell/ folder and ensure that the following files and libraries are
available:
• snmp4j-2.3.0.jar
• dell_OMC_ITNM_Client_v_3_0.jar
• dell_OMC_ITNM_Helper_v_3_0.jar
• dell_config.properties
• Database specific jar files as mentioned in the ITNM Installation Guide.
6. Check that the conf.key file is copied from the core component to the $NCHOME/etc/security/keys/
conf.key file for a distributed server.
I cannot launch the device specific One to One console
for Dell devices supporting SNMP
Ensure that you have performed the following steps:
1. Check that the console launch tool is configured as mentioned in the Dell OpenManage Connection
for IBM Tivoli Network Manager (ITNM) IP Edition Installation Guide.
2. Navigate to the $NCHOME/precision/dell/ folder and ensure that the following files and libraries are
available:
• snmp4j-2.3.0.jar
• dell_OMC_ITNM_Client_v_3_0.jar
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