Users Guide

NOTE: If you are monitoring Dell servers or Workstations running VMware ESXi version 5.5 or

later, then configure the environment variable DELL_OMC_ITNM_JAVA_PATH using Oracle JRE

version 1.6.0_18 (6u18) or later. For more information, see the ITNM version 3.0 User's Guide.

2. Check that the ESXi Server is not in the un-managed state.

3. Check that the Dell Connection specific tables and views are created as mentioned in the Dell

OpenManage Connection for IBM Tivoli Network Manager (ITNM) IP Edition Installation Guide.

4. Navigate to the $NCHOME/etc/precision/DBEntityDetails.<Domain>.cfg or $NCHOME/etc/precision/

ModelNcimDb.domain.cfg file and ensure that is it updated as mentioned in the ITNM Installation

Guide.

5. Check that the ESXi related parameters (ESXi User Name, ESXi Password, ESXi Timeout), Data Base

(DB) related parameters (DB Type, DB Name, DB User, DB Password) are configured using the

dell_OMC_ITNM_ConfigUtility_v_3_0.jar file.

6. Navigate to the $NCHOME/precision/dell/ folder and ensure that the following files and libraries are

available:

• intel_wsman_v_1_0_1.jar

• dell_OMC_ITNM_Client_v_3_0.jar

• dell_OMC_ITNM_Helper_v_3_0.jar

• DB specific jar files For more information, refer to the ITNM Installation Guide.

• dell_config.properties

7. Check that the ESXi Server is reachable and accessible using the configured values.

8. Check that the periodic polling for ESXi is configured in the Scheduler Task / Crontab and is in the

enabled state.

Polling for Dell EqualLogic Storage Arrays does not occur

Ensure that you have performed the following steps:

1. Check that the Dell EqualLogic Storage Arrays are not in the un-managed state.

2. Check that the Dell Connection specific tables and views are created as mentioned in the ITNM

Installation Guide.

3. Check that the $NCHOME/etc/precision/DBEntityDetails.<Domain>.cfg or $NCHOME/etc/precision/

ModelNcimDb.domain.cfg file is updated according to the information provided in the ITNM

Installation Guide.

4. Check that the DataBase (DB) related parameters (DB Type, DB Name, DB User, DB Password) are

configured using the

dell_OMC_ITNM_ConfigUtility_v_3_0.jar file.

5. Navigate to the $NCHOME/precision/dell/ folder and ensure that the following files and libraries are

available:

• snmp4j-2.3.0.jar

• dell_OMC_ITNM_Client_v_3_0.jar

• dell_OMC_ITNM_Helper_v_3_0.jar

• Database specific jar files. Please refer to the ITNM Installation Guide.

• dell_config.properties

6. Check that the Dell EqualLogic Storage Array is reachable and SNMP is enabled.

7. Check that the Periodic polling for Dell EqualLogic Storage Array is configured in the Scheduler

Task / Crontab and is in the enabled state.