Users Guide

The dummy node is removed. All the discovered Dell Compellent storage arrays are displayed along

with their IP addresses.

Stale nodes are created for Dell Servers or Workstations if

they are discovered on a system running ESXi

If Dell PowerEdge Servers or Workstations running ESXi operating system are discovered with the

configuration monitorinband set as Disabled, then stale nodes are created for those ESXi Servers or

Workstations that are discovered through in-band monitoring. These stale nodes are seen under Dell

Managed Systems → Dell Servers and Dell Managed Systems → ESXi Servers groups respectively.

Ensure that you have performed the following step:

Rediscover the Dell servers or Workstations.

In the subsequent discovery cycle, when the linger time is zero, these stale nodes will be removed

automatically.

I cannot see Dell device discovery agents in “Full

Discovery Agent” and “Partial Discovery Agents” of

discovery configuration page

Ensure that you have performed following steps:

1. Navigate to the $NCHOME/precision/disco/agents/ folder and ensure that the respective Dell

devices .agnt files are available.

2. Navigate to the $NCHOME/precision/disco/agents/perlAgents/ folder and ensure that the respective

Dell devices

.pl files are available.

3. Register the Dell device agents by running the following command:

ncp_agent_register -register AgentName1[,AgentName2, …]

NOTE: Replace AgentName1 with appropriate dell device discovery agent.

4. Restart the ncp_disco process.

5. Log out and login to the Tivoli Integrated Portal.

The discovered Dell devices are not classified

Ensure that you have performed the following steps:

1. Navigate to the $NCHOME/precision/disco/aoc/ folder and ensure that the respective Dell

devices .aoc files are available.

2. Navigate to the $NCHOME/etc/precision/classschema.cfg file and ensure that the respective Dell

device . aoc files are available and the class IDs are unique.

3. Navigate to the $NCHOME/var/precision/active file and ensure that the aoc names are found.

Check that the aoc names are present, if not, restart the ncp_class service.