Dell OpenManage Connection Version 3.
Notes, cautions, and warnings NOTE: A NOTE indicates important information that helps you make better use of your computer. CAUTION: A CAUTION indicates either potential damage to hardware or loss of data and tells you how to avoid the problem. WARNING: A WARNING indicates a potential for property damage, personal injury, or death. Copyright © 2016 Dell Inc. All rights reserved. This product is protected by U.S. and international copyright and intellectual property laws.
Contents 1 Introduction........................................................................................................... 5 Supported operating systems and browsers for managing systems.................................................. 6 Supported Operating Systems for managed systems..........................................................................7 Supported Dell devices and firmware..................................................................................................
Dell specified changes for nco_p_ncpmonitor.rules........................................................................ 38 Dell specified changes for EndNode.aoc.......................................................................................... 40 Dell specified changes for ncimMetaData.xml..................................................................................40 Dell specified changes for topoviz.properties..................................................................................
Introduction 1 This guide provides information about the software requirement, system requirements and the steps to install, configure, and uninstall the Dell OpenManage Connection version 3.0 for IBM Tivoli Network Manager (ITNM) IP Edition.
– N-Series Switches – W-Series Switches For more information on the supported Dell devices and their supported firmware versions, see Supported Dell devices and firmware. Dell OpenManage Connection Version 3.0 for ITNM IP Edition supports ITNM IP Edition 3.9, 4.1, and 4.1.1 Before installing this version of Dell OpenManage Connection for IBM Tivoli Network Manager (ITNM) IP Edition, download the latest documents from dell.com/omconnectionsEnterpriseSystemsManagement. Dell OpenManage Connection version 3.
Virtualization Environment Windows Server SUSE Linux Enterprise Server (SLES) Red Hat Enterprise Linux Server (RHEL) Windows Client Windows Vista Ultimate SP2 (64-bit) SUSE Linux for Desktop Datacenter, Standard) ESXi 4.0 Windows Server 2008 (64-bit) SP2 (Enterprise, Standard) SLES 10.0-4 (64-bit) RHEL 6.0-5 (32bit) ESXi 3.5 Windows Server 2008 (32-bit) SP2 (Enterprise, Standard) SLES 10.0-4 (32-bit) RHEL 5.0-10 Advanced Platform (64-bit) ESX 3.
VMware vSphere ESXi Windows Server SUSE Linux Enterprise Server (SLES) Red Hat Enterprise Linux Server (RHEL) SUSE Linux Enterprise Server (SLES) Red Hat Enterprise Linux Server (RHEL) Microsoft Windows Server 2008 R2 Table 5. Supported operating systems for Dell Servers VMware vSphere ESXi Windows Server ESXi 6.0 U1 Windows Server 2012 R2 SLES 12 64-bit (Datacenter, Foundation, Essentials, and Standard editions) RHEL 7.2 64-bit ESXi 6.0 Microsoft Windows Server 2012 Essentials RHEL 7.
VMware vSphere ESXi Windows Server SUSE Linux Enterprise Server (SLES) Red Hat Enterprise Linux Server (RHEL) Windows Server 2003 R2 32-bit and 64-bit Windows Storage Server 2003 R2 Windows Server 2003 (Compute Cluster Edition) Windows Unified DataStorage Server 64bit NOTE: If you have installed the Dell OpenManage connection for ITNM on a system running Windows, then ensure that you have also installed ActivePerl in the system.
Dell Devices Supported OMSA Versions Supported Firmware Versions iDRAC6 Modular NA • • 3.6 3.5 iDRAC6 Monolithic NA • • 1.97 1.96 DRAC5 NA • • 1.6 1.5 FX2 CMC NA • • 1.4 1.3 VRTX CMC NA • • 2.2 2.1 CMC NA • • 5.2 5.1 Dell PowerVault NX Storage Arrays • • • Dell Compellent Storage Arrays NA 6.6.2 Dell EqualLogic PS-Series Storage Arrays NA • • 8.1 8.0 Dell PowerVault MD Storage Arrays NA • • 08.20.09.60 08.10.05.60 Dell Network Switches NA S-Series 8.3 8.2 8.
Dell Devices Supported OMSA Versions Supported Firmware Versions N-Series • 6.1.2 and 6.1 W-Series • W-Series Mobility Controllers (6.4) NOTE: Dell Workstations refers to Dell Precision R7910 Rack Workstations.
Installing Dell OpenManage Connection 2 Download the Dell-OpenManage-Connection-for-ITNM-3.0.zip file From dell.com/support and extract the contents to a folder. The following folders and files are extracted: • Dell-MIBS • Dell-OMC-ITNM-Core-Integration • Dell-OMC-ITNM-TIP-Server-Integration • Dell-OMC-ITNM-Topology-Database-Integration • Dell-Utilities • Dell_OMC_3_0_for_ITNM_IG.pdf • Dell_OMC_3_0_For_ITNM_Readme.txt • license_en.
• 2. populate_dell_custom.sh NOTE: During installation, provide the solsql path in the populate_dell_custom.sh file as per your installation. The default binary path provided is $NCHOME/platform/linux2x86/ soliddb-6.5.0.1/bin/solsql. Navigate to the $NCHOME/precision/scripts/sql/solid folder and run the following command: sh populate_dell_custom.sh Create [] For example: populate_dell_custom.sh itnm root admin Create 50000 3.
2. • DellOOBServer.agnt • DellServerSNMP.agnt • DellServerWsman.agnt • DellCompellent.agnt • DellEqualLogic.agnt • DellMDArray.agnt • DellCSeriesSwitch.agnt • DellMSeriesSwitch.agnt • DellNSeriesSwitch.agnt • DellSSeriesSwitch.agnt • DellWSeriesSwitch.agnt • DellZSeriesSwitch.agnt Navigate to the Dell-OpenManage-Connection-for-ITNM-3.0\Dell-OMC-ITNM-Core-Integration \perlAgents folder and copy the following perl agent files to the %NCHOME%\precision\disco\agents \perlAgents folder.
5. • OEMServerMonolithicLinux.aoc • DellServerModularESXi.aoc • DellServerModularLinux.aoc • DellServerModularWindows.aoc • DellServerMonolithicESXi.aoc • DellServerMonolithicLinux.aoc • DellServerMonolithicWindows.aoc • DellWorkstationESXi.aoc • DellWorkstationLinux.aoc • DellWorkstationWindows.aoc • DelliDRAC8.aoc • DelliDRAC7.aoc • DelliDRAC6.aoc • DellDRAC5.aoc • DellCMC.aoc • DellFX2CMC.aoc • DellVRTXCMC.aoc • DellCompellent.aoc • DellPowerVaultNX.
To deploy Dell OpenManage Connection on a system running ITNM IP Edition 4.1 or 4.1.1, do not append the entries for the ClassName Dell and DellSNMP. For information about the contents of the ClassSchema.cfg file that you must append, see “Dell Specified Changes for ClassSchema.cfg” in Appendix. 8. To deploy Dell OpenManage Connection on a system running ITNM IP Edition 3.9, navigate to DellOMC-ITNM-Core-Integration\configuration folder and copy the contents of the DbEntityDetails.domain.
• On systems running Linux: Run the commands itnm_stop ncp and itnm_start ncp. 14. Navigate to the Dell-OpenManage-Connection-for-ITNM-3.0\Dell-MIBS folder and copy the MIB files to the %NCHOME%\precision\mibs folder. 15. To load the new MIBs, run the command: %NCHOME%\precision\platform\\bin\ncp_mib NOTE: Copy all the dependent MIB files before running the ncp_mib. 16. Navigate to the Dell-OMC-ITNM-Core-Integration\configuration folder, import the following poll policies: • DellServerPollPolicy.
... switch ($EventName) { ... //Insert Dell Specified Changes For nco_p_ncpmonitor.rules here } ... # Append the value of @Identifier, with the new variable $tmpVal, as given below # # #@Identifier = $EntityName + @LocalPriObj + "->" + $EventName + @Type + @NmosDomainName + $tmpVal The contents must be copied under the $EventName switch statement for AlertGroup. Edit the value of @Identifier by appending $tmpVal with a '+' sign . For information about the contents of the nco_p_ncpmonitor.
NOTE: If the database driver bears a name other than those database driver names given above, then copy the actual database driver to the %NCHOME%\precision\dell folder and then create a link to the actual database driver name by running the following commands: For systems running Windows: mklink For systems running Linux: ln -s For Example: If the actual database driver for MYSQL is mysql-connector-java-5.1.
– On systems running Linux: sh cronJob.sh add EQL_POLL • Dell servers running VMware ESXi – On systems running Windows: scheduleTask.bat add ESXi_POLL – On systems running Linux: sh cronJob.sh add ESXi_POLL • Dell PowerVault MD Storage Array (With no SNMP support) – On systems running Windows: scheduleTask.bat add MDARRAY_POLL – On systems running Linux: sh cronJob.sh add MDARRAY_POLL • Dell S-Series switches – On systems running Windows: scheduleTask.
• menus • resource • tools_3.9 • tools_4.1 • dellomc_int_itnm_tip_server.ver 1. Navigate to the Dell-OpenManage-Connection-for-ITNM-3.0\Dell-OMC-ITNM-TIP-ServerIntegration\resource folder and copy the icon files (.svg) from the resource folder to the %NCHOME %\precision\profiles\TIPProfile\etc\tnm\resource folder. 2. Navigate to the configuration folder and insert the contents of the topoviz.properties file to %NCHOME%\precision\profiles\TIPProfile\etc\tnm\topoviz.properties file.
8. • ncp_dell_nseriesswitchadmin_console_launch • ncp_dell_omnm_launch • ncp_dell_omsa_launch • ncp_dell_ome_launch • ncp_dell_ompc_launch • ncp_dell_dws_launch • ncp_dell_dclm_launch • ncp_dell_warranty_info Navigate to the Dell-Utilities folder and copy the dell folder to %NCHOME%\precision\ folder. NOTE: This step is not applicable for a standalone setup. 9. Navigate to the cgi-bin folder, open the delltoollauncher.
If the actual database driver for Oracle is ojdbc6.jar, then create a link by running the following command: Windows: mklink ojdbc14.jar ojdbc6.jar Linux: ln -s ojdbc6.jar ojdbc14.jar 14. Navigate to the Dell-OMC-ITNM-TIP-Server-Integration folder and copy the dellomc_int_itnm_tip_server.ver file to the “%NCHOME%\precision” folder. 15. Restart the TIP server component. 16. Discover the Dell devices.
Configuring Dell OpenManage Connection 3 The Dell OpenManage Connection for ITNM IP Edition should be configured for various components in order to monitor Dell devices. The configuration procedure for the various Dell tools are provided in the sections below.
• dbpassword — Specifies the database password. • dbhostname — Specifies the database host name with port. • dbtype — Specifies the database type. The possible options for database type are: – Informix – Oracle – DB2 – MySQL For example: java –jar dell_OMC_ITNM_ConfigUtility_v_3_0.jar -dbusername=ncim dbhostname=DBHOST:9088 -dbtype=Informix -dbpassword NOTE: When running the command, type in a password value when prompted for dbpassword.
https://test.domain.com:2607 Configuring Dell OpenManage Power Center console launch tool The Dell OpenManage Power Center (OMPC) console should be configured in the Web GUI Component. To configure the OMPC console launch tool, navigate to %NCHOME%\precision \profiles\TIPProfile\etc\tnm\tools\ and edit the ncp_dell_ompc_launch.xml file by replacing the placeholders for the OMPC IP address and port in the following URL: https://OMPC_IP_Address_OR_Host:OMPC_Port/powercenter For example: https://host.domain.
• For systems running Windows: "cd %ProgramFiles(x86)%\\Compellent Technologies\\Compellent Enterprise Manager\\msagui\\ & start EnterpriseClient.exe & exit" Configuring Dell Modular Disk Storage Manager console launch tool The Dell PowerVault Modular Disk Storage Manager must be configured in the Web GUI component. To configure the Dell PowerVault Modular Disk Storage Manager console launch tool: Navigate to %NCHOME%\precision\profiles\TIPProfile\etc\tnm\tools\ folder and edit the ncp_dell_mdarra
Configuring Dell Warranty Report tool The Dell Warranty Report tool is used to retrieve warranty information about the Dell devices that you are monitoring. The Warranty Report tool should be configured in the Web GUI server if you do not have direct internet access and are using proxy settings to access the internet. In this case, on systems running Linux, ensure to resolve the host name api.dell.com in the file /etc/host. On systems running Windows, ensure to resolve the host name api.dell.
4 Upgrading Dell OpenManage Connection To upgrade to Dell OpenManage Connection version 3.0 for ITNM IP Edition: 1. Uninstall the existing connection. For more information, see the Dell OpenManage Connection for ITNM Installation Guide, for the existing version, at dell.com/ omconnectionsEnterpriseSystemsManagement. 2. Install the latest version using the installation procedure described in Installing Dell OpenManage Connection.
Uninstalling Dell OpenManage Connection 5 The steps for uninstalling Dell OpenManage Connection for ITNM IP Edition are described in the following sections: • Uninstalling Dell OpenManage Connection from TIP Components. • Uninstalling Dell OpenManage Connection from Core Components. • Uninstalling Dell OpenManage Connection from Database Integration.
9. Navigate to %NCHOME%\precision\ and delete the dell folder. 10. Navigate to %NCHOME%\omnibus_webgui\etc\cgi-bin folder and delete the delltoollauncher.cgi file. 11. Navigate to %NCHOME%\precision and delete the dellomc_int_itnm_tip.ver file. 12. Restart the TIP service. Uninstalling Dell OpenManage Connection from Core components To uninstall the Dell OpenManage Connection for ITNM IP Edition from core components 1. Delete the Dell agents by running the command: %NCHOME%\precision\bin\ncp_agent_regis
9. On the Tivoli Integrated Portal, navigate to Administration → Network → Network Polling → PollPolicies, disable and delete the Dell poll policy files. For information about the Dell poll policy files, see “Dell specific poll policies, poll policy files, and poll definitions” in Appendix. 10. On the Tivoli Integrated Portal, navigate to Administration → Network → Network Polling → PollDefinitions tab and delete the Dell specific poll definitions.
– On systems running Linux: sh cronJob.sh remove ESXi_OEM_POLL 12. Navigate to the %NCHOME%\precision\dell\scripts folder and delete the periodic license synchronization with DCLM by running the following command: • On systems running Windows — scheduleTask.bat remove LICENSE_SYNCH • On systems running Linux — cronJob.sh remove LICENSE_SYNCH 13. Delete the %NCHOME%\precision\dell folder. 14. Navigate to the %NCHOME%\precision\mibs folder and delete the Dell specific MIB files. 15.
6 Appendix This section contains information present in the files that are used to install the Dell OpenManage Connection version 3.0 for IBM Tivoli Network Manager (ITNM) IP Edition. How to insert or append information format The information in the files are presented in the following format: • // Dell specified changes - START — This commented text marks the start of the file information. • The information that you must include in the ITNM component files.
Dell Device Dell Poll Policy (Poll Policy File ) Poll Definition (DellDRACPollPolicy.XML) DellDRACWarningDef DellFX2CMCPoll DellFX2CMCCriticalDef (DellFX2CMCPollPolicy.XML) DellFX2CMCWarningDef DellVRTXCMCPoll DellVRTXCMCCriticalDef (DellVRTXCMCPollPolicy.XML) DellVRTXCMCWarningDef DellCMCPoll DellCMCCriticalDef (DellCMCPollPolicy.XML) DellCMCWarningDef Dell Compellent Storage Arrays DellCompellentPoll DellCompellentCriticalDef (DellCompellentPollPolicy.
FieldMap ) values ( "(m_EntityType = 1 OR m_EntityType = 8) AND (m_ExtraInfo->m_Dell>m_ProductType IS NOT NULL)", "delldevicemaster", { entityId = "eval(int, '&m_EntityId')", classname = "eval(text, '&m_ExtraInfo->m_ClassName')", servicetag = "eval(text, '&m_ExtraInfo->m_Dell>m_ServiceTag')", chassistag = "eval(text, '&m_ExtraInfo->m_Dell>m_ChassisServiceTag')", producttype = "eval(text, '&m_ExtraInfo->m_Dell>m_ProductType')", isOEM = "eval(text, '&m_ExtraInfo->m_Dell->m_isOEM)", osname = "eval(text, '&m_E
EntityOID = '1.3.6.1.4.1.674.10892.5' OR EntityOID = '1.3.6.1.4.1.674.10893.2.31' OR EntityOID like '1\.3\.6\.1\.4\.1\.674\.10895' "; }; visual_icon = 'NetworkDevice'; // Dell specified changes - END Dell specified changes for ClassSchema.
FieldMap ) values ( "(EntityType = 1 or EntityType = 8) and (ExtraInfo->m_Dell->m_ProductType is not NULL)", "delldevicemaster", { entityid = "eval(int, '&ObjectId')", classname = "eval(text, '&ClassName')", servicetag = "eval(text, '&ExtraInfo->m_Dell->m_ServiceTag')", chassistag = "eval(text, '&ExtraInfo->m_Dell->m_ChassisServiceTag')", producttype = "eval(text, '&ExtraInfo->m_Dell->m_ProductType')", isOEM = "eval(text, '&ExtraInfo->m_Dell->m_isOEM)", osname = "eval(text, '&'ExtraInfo->m_Dell->m_OSName')"
case "POLL-DellCompellentCriticalDef" | "POLL-DellCompellentWarningDef": @Class = 2090 @AlertGroup = "DellCompellent" case "POLL-DCLMStatus": @Class = 2081 if (match(@Severity, "5")) { $tmpVal = "5" } else if (match(@Severity, "2")) { $tmpVal = "2" } case "POLL-DellEqualLogicStatus": @Class = 2085 if (match(@Severity, "5")) { $tmpVal = "5" } else if (match(@Severity, "2")) { $tmpVal = "2" } else if (match(@Severity, "3")) { $tmpVal = "3" } case "POLL-DellESXiServerStatus" | "POLL-DellESXiWorkstationStatus":
if (match(@Severity, "5")) { $tmpVal = "5" } else if (match(@Severity, "2")) { $tmpVal = "2" } case "POLL-DellNSeriesSwitchCriticalDef" | "POLLDellNSeriesSwitchWarningDef": @Class = 2092 @AlertGroup = "DellN-SeriesSwitch" case "POLL-DellWSeriesSwitchCriticalDef": @Class = 2093 @AlertGroup = "DellW-SeriesSwitch" # Dell specific changes – END # Append the value of @Identifier, with the new variable $tmpVal, as given below # # #@Identifier = $EntityName + @LocalPriObj + "->" + $EventName + @Type + @NmosDomainN
Dell specified changes for topoviz.properties // Dell specified changes - START topoviz.image.DellServerMonolithic=dell_monolithic.svg topoviz.image.DellServerModular=dell_modular.svg topoviz.image.DellCMC=dell_cmc.svg topoviz.image.DellDRAC5=dell_drac5.svg topoviz.image.DelliDRAC6=dell_idrac6.svg topoviz.image.DelliDRAC7=dell_idrac7.svg topoviz.image.DellEqualLogic=dell_equallogic.svg topoviz.image.DellMDArray=dell_mdarray.svg topoviz.image.DellVRTXCMC=dell_vrtxcmc.svg topoviz.image.DelliDRAC8=dell_idrac8.
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Accessing documents from Dell support site 7 You can access the required documents in one of the following ways: • Using the following links: – For all Enterprise Systems Management documents — Dell.com/SoftwareSecurityManuals – For OpenManage documents — Dell.com/OpenManageManuals – For Remote Enterprise Systems Management documents — Dell.com/esmmanuals – For OpenManage Connections Enterprise Systems Management documents — Dell.
Getting help 8 Contacting Dell NOTE: If you do not have an active Internet connection, you can find contact information on your purchase invoice, packing slip, bill, or Dell product catalog. Dell provides several online and telephone-based support and service options. Availability varies by country and product, and some services may not be available in your area. To contact Dell for sales, technical support, or customer service issues: 1. Go to Dell.com/support. 2. Select your support category. 3.