Dell OpenManage Connection Version 3.
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Contents 1 Overview........................................................................................................................................................5 What is new in this release................................................................................................................................................5 Key features..........................................................................................................................................................
Error while launching the Warranty Report Information console from events generated by servers or workstations running ESXi version 5.5 or later.............................................................................................................37 Dell PowerEdge server, PowerVault NX Storage Arrays, and Workstation events are not received at the Netcool/OMNIbus console.....................................................................................................................................
1 Overview This guide provides the information required to monitor and troubleshoot the Dell OpenManage Connection Version 3.0 for Tivoli Netcool/ OMNIbus.
– Integrated Dell Remote Access Controller 8 (iDRAC8) with firmware versions 2.30.30.30 and 2.20.20.20 – Integrated Dell Remote Access Controller 7 (iDRAC7) with firmware versions 2.30.30.30 and 2.20.20.20 – Dell N-Series switches • Support to view Dell Warranty information of the Dell devices from the event context. Key features The following table lists the key features of Dell OpenManage Connection for IBM Tivoli Netcool/OMNIbus version 3.0 Table 1.
2 Dell OpenManage Connection Support Matrix Dell OpenManage Connection Version 3.
VMware vSphere ESXi Windows Server ESXi 4.0 Windows Server 2012 R2 64-bit (Datacenter, Essentials, Standard) ESXi 3.5 Windows Server 2012 64-bit (Datacenter, Essentials, Standard) Windows Client SUSE Linux Enterprise Server (SLES) Red Hat Enterprise Linux Server (RHEL) SUSE Linux for Desktop (SLED) ESX 3.5 Table 4. Supported operating systems for Dell OpenManage Connection for IBM Tivoli Netcool/OMNIbus 7.3.
VMware vSphere ESXi Windows Server SUSE Linux Enterprise Server (SLES) Red Hat Enterprise Linux Server (RHEL) SLES 11 SP4 64-bit RHEL 7.1 64-bit Essentials, and Standard editions) ESXi 5.5 U3 Windows 7 Professional 32-bit and 64-bit ESXi 5.5 U2 Microsoft Windows Server 2008 SP1 RHEL 7.0 64-bit Microsoft Windows Server 2008 R2 RHEL 6.7 64-bit Table 6.
VMware vSphere ESXi Windows Server SUSE Linux Enterprise Server (SLES) Red Hat Enterprise Linux Server (RHEL) Windows Storage Server 2003 R2 Windows Server 2003 (Compute Cluster Edition) Windows Unified DataStorage Server 64-bit NOTE: For any communication with servers running VMware ESXi, certificate check is ignored. Supported Dell devices and their OMSA and firmware versions The following table lists the Dell Devices and their supported firmware versions for Dell OpenManage Connection. Table 7.
Dell Devices Supported OMSA Versions Supported Firmware Versions • 1.96 DRAC5 NA • • 1.6 1.5 FX2 CMC NA • • 1.4 1.3 VRTX CMC NA • • 2.2 2.1 CMC NA • • 5.2 5.1 Dell PowerVault NX Storage Arrays • • • Dell Compellent Storage Arrays NA 6.6.2 Dell EqualLogic PS-Series Storage Arrays NA • • 8.1 8.0 Dell PowerVault MD Storage Arrays NA • • 08.20.09.60 08.10.05.60 Dell Network Switches NA S-Series 8.3 8.2 8.1 NA • • • • • • S55 (8.3.5.5 and 8.3.5.3) S60 (8.3.3.9 and 8.3.3.
Dell Devices Supported OMSA Versions Supported Firmware Versions W-Series • W-Series Mobility Controllers (6.4) NOTE: Dell Workstations refers to Dell Precision R7910 Rack Workstations. Supported Dell platforms Dell Datacenter Scalable Solutions Table 8. Supported Dell Datacenter Scalable Solutions Dell Datacenter Scalable Solutions (DSS) DSS 1500 DSS 1510 DSS 2500 Dell PowerEdge servers NOTE: In the PowerEdge server name format yxxx; y denotes alphabets, for example M,R, or T and x denotes numbers.
yx0x Systems yx1x Systems yx2x Systems yx3x Systems PowerEdge T610 R930 PowerEdge T710 T130 PowerEdge M610 T330 PowerEdge M610x T430 PowerEdge M710 T630 PowerEdge M710HD PowerEdge M910 PowerEdge M915 NOTE: The corresponding Dell Remote Access Controllers (DRAC5, iDRAC6, iDRAC7 and iDRAC8) are included as part of their respective generation of Dell PowerEdge servers in the preceding table. Dell Workstations Table 10. Supported Dell Workstations Dell Precision R7910 Dell Chassis Table 11.
PowerVault NX400 PowerVault NX3000 PowerVault NX3100 PowerVault NX3200 PowerVault NX3300 Dell EqualLogic PS-Series storage arrays Table 14. Supported Dell EqualLogic PS-Series storage arrays EqualLogic PS4000 EqualLogic PS5000 EqualLogic PS6000 EqualLogic PS4100 EqualLogic PS5500 EqualLogic PS6010 EqualLogic PS4110 EqualLogic PS6100 EqualLogic PSM4110 EqualLogic PS6110 EqualLogic PS6210 EqualLogic PS6500 EqualLogic PS6510 Dell PowerVault MD storage arrays Table 15.
Dell network switches Table 16.
3 Using the Dell OpenManage Connection for IBM Tivoli Netcool/OMNIbus Dell OpenManage Connection for IBM Tivoli Netcool/OMNIbus allows event monitoring, automatic event correlation, and launching device consoles on the Netcool/OMNIbus console. These features are supported on different components of Netcool/OMNIbus such as Probe, ObjectServer, Web GUI, and Desktop appropriately.
The event monitoring process is as follows: 1 The MTTrapd probe receives the SNMP traps from the supported Dell devices. 2 The MTTrapd probe converts the trap into an event using the respective rules, which then filters the traps from the Dell devices and populates the event fields with the appropriate value. 3 The MTTrapd probe forwards the events to the ObjectServer. 4 The Desktop and Web GUI consoles display the events by communicating with the ObjectServer.
• Duplicated problem event with another problem event — OMSA, Compellent storage arrays, EqualLogic storage arrays, PowerVault MD storage arrays, Enterprise Series Switches, N-Series Switch, and DCLM events support this event correlation. The dell_omsa_deduplicate_clear trigger correlates the OMSA problem events. The dell_equallogic_deduplicate_clear trigger correlates the EqualLogic storage array problem events. The dell_dclm_deduplicate_clear trigger correlates the DCLM problem polled events.
Alert Group Description MemoryDevice Provides status and warning information for memory modules present in a particular system. Miscellaneous-AutomaticSystemRecovery Provides information when an automatic system recovery action is performed when the operating system stops responding. Miscellaneous-SystemPeakPowerNewPeak Provides information when the system peak power sensor detects a new peak value.
Alert Group Description FluidCache Provides the validity information for the fluid cache license. Fluid Cache alerts provide information about the storage device installation with license, license removal, expired/invalid license, memory availability, CFM connection, journal mirrors, cluster ID matching, journal read/write, missing cache device and so on. FluidCacheDisk Provides information about the LUN status of the fluid cache disk.
Alert Group Description MultipleRAIDSets Provides information that multiple valid RAID sets are found. NVRAMBatteryFailed Provides information that NVRAM battery has failed and the battery is not usable. OpsPanelFailure Provides information that operations panel is missing or damaged. PowerSupply Provides information that power supply module has detected a failure. PowerSupplyFan Provides information that power supply module fan has failed.
Alert Group Description HardwareConfiguration Provides the hardware configuration information for a device, storage adapter, backplane, USB cable, mezzanine card, storage cable, and system-board cable. IDSDModuleMedia Provides information about the status and performance of the internal dual SD module. IDSDModuleAbsent Indicates that the internal dual SD module is absent. IDSDModuleRedundancy Provides information about the internal SD module redundancy.
Alert Group Description UserActions Provides information about all user action required for certain events. vFlash Provides details of removable flash media and storage device. vFlashAbsent Provides information if removable flash media is absent. VoltageProbe Provides the voltage details of the processor module and system board.
Alert Group Description CMCAudit Provides information about the status of data synchronization, extended storage feature activation, and cell battery. Fan Provides the fan details of the system. HardwareConfiguration Provides the hardware configuration information for a device and its storage adapter. IOVConfiguration Provides information about the PCIe card module configuration. IOVirtualization Provides information about the PCIe card module.
Table 24. Dell Compellent Alert Groups Alert Group Description ControllerStatus Provides status of the controllers in case of any change in its current status. ControllerComponentStatus Provides status of the controller component in case of any change in its current status. CacheStatus Provides status of the cache in case of any change in its current status. DiskFolderStatus Provides status of the disk folders in case of any change in its current status.
Alert Group Description DiskPool Provides status information for the disk pool. DiskPool alerts provide information about the incompletion, failure or removal of the disk pool. Drawer Provides status information for the drawer. The alerts provide information if the drawer is open, removed, failed, not supported, or degraded. EMM Provides status of the Enclosure Management Module (EMM) of the controllers. Enclosure Provides status of the components in the enclosures.
Alert Group Description Snapshot Provides information for the snapshot group. Snapshot alerts provide status information of the snapshot repository capacity, snapshot virtual disk repository, creation of the snapshot image, and rollback of the snapshot. StorageArray Provides information of the storage array security key. SystemConfiguration Provides validity information of the storage array system configuration. Temperature Provides threshold status information of the temperature sensor.
Alert Group Description Processor Provides information about the processor details of the system. RBridge Provides the RBridge operational status information. RPM Provides the RPM operational status information. Session Indicates the threshold status of the number of sessions. SFM Indicates the Switch Fabric Module operational status. SNMPAgent Indicates that an SNMP Agent has denied an SNMP request based on the IP ACL rules and is generated by the agent.
Alert Group Description CPClient Provides information about the Captive Portal Client state. DAI Provides status information about the Dynamic ARP Inspection. DHCP Provides status information about the Dynamic Host Configuration Protocol (DHCP) operation state while assigning IP addresses. DVMRP This signifies the loss of a 2-way adjacency with a neighbor. Fan Provides information on how well a fan is functioning. Fan alerts provide status information of fans.
Alert Group Description ZeroHopEdgeRouting Provides routing related information about the Zero-Hop Edges. W-Series Switch Alert Groups The W-Series Switch alert groups are the events generated by the Dell W-Series Switches and displayed on the Netcool/OMNIbus console. The following table lists the W-Series alert groups. Table 28. Dell W-Series Switch Groups Alert Group Description AccessPoint Indicates changes in Access point status.
Alert Group Description FanTray Indicates fan tray information. FlashMemory Indicates that the switch is running low on flash space. Frame Indicates data packet information of a frame. FrameTypeThreshold Indicates the threshold information of a Frame Type. GBIC Indicates that a GigaBit Interface Converter is inserted in a line card. IAPConfig Indicates that config apply has failed on the Instant Access Point.
Alert Group Description StackElement Indicates change happens in any topology of the stack element in the stack. Station Indicates changes in station status. SupervisoryCard Indicates supervisory card information. SwitchLIC Indicates license expiry information. Temperature Indicates temperature information. TunnelInterface Indicates tunnel interface information. UserAttributes Indicates user related attribute information. UserAuthentication Indicates user related authentication information.
4 Dell Devices and their console launch tools The Dell OpenManage Connection enables you to launch various Dell one-to-one, one-to-many consoles and other Dell tools to get more information about the Dell devices that you want to monitor, troubleshoot, configure, or manage. You can launch the consoles from the respective polled events or SNMP alerts from the Desktop Event List or from the Active Event List (AEL) of the Web GUI.
Table 30. Dell One-to-Many console launches Dell Device Console launch tools Supported Dell devices OpenManage Essentials (OME) Console Dell PowerVault MD Storage Arrays MD Storage Manager Console Supported Dell Switches Dell OpenManage Network Manager Console Dell W-Series Switches Dell AirWave Management Platform Console Table 31.
On systems running the Linux operating system, the is launched in the browser application set in the $OMNIBROWSER environment variable. For Example: To launch the Compellent Storage Manager Console from the Desktop Event List, right-click the Dell Compellent event on the Event List, from the options displayed, click Dell Tools > Launch Dell Compellent Storage Manager Console. The Compellent Storage Manager Console is launched in a default browser.
5 Troubleshooting This section lists the problems that you may encounter while using the Dell OpenManage Connection for IBM Tivoli Netcool/OMNIbus and their solutions or workaround. Topics: • iDRAC7/iDRAC8 SNMPv3 traps are not received in the IBM Tivoli Netcool/OMNIbus console • Error while launching the OMSA console from iDRAC7/iDRAC8 polled events or SNMP traps • Error while launching the Warranty Report Information console from events generated by servers or workstations running ESXi version 5.
Error while launching the OMSA console from iDRAC7/iDRAC8 polled events or SNMP traps 1 Ensure that the $OMNIBROWSER environment variable has been configured. 2 Ensure that the SNMP is responding correctly. 3 Verify that the Dell iDRAC7/iDRAC8 device has a valid SYSTEM FQDN (server host name) and is resolvable in both the Desktop and the WEB GUI servers. 4 Verify that the server OMSA console is configured with the default port number 1311.
• 3 include "$NC_RULES_HOME/include-snmptrap/dell/dell-StorageManagementMIB.include.snmptrap.lookup" Verify that the following entries are included in the dell.master.include.rules file: • include "$NC_RULES_HOME/include-snmptrap/dell/dell-MIB-Dell- 10892.include.snmptrap.rules" • include "$NC_RULES_HOME/include-snmptrap/dell/dell-StorageManagementMIB.include.snmptrap.
• 2 3 include "$NC_RULES_HOME/include-snmptrap/dell/dell.master.include.lookup" Verify that the following entries are included in the dell.master.include.lookup file: • include "$NC_RULES_HOME/include-snmptrap/dell/equalLogic-EQLMEMBERMIB. include.snmptrap.lookup" • include "$NC_RULES_HOME/include-snmptrap/dell/equalLogic-EQLDISKMIB. include.snmptrap.lookup" • include "$NC_RULES_HOME/include-snmptrap/dell/equalLogic-SCSI-MIB.include.snmptrap.
• 3 include "$NC_RULES_HOME/include-snmptrap/dell/ dell.Nseriesswitch.master.include.snmptrap.lookup" Verify that the following entries are included in the dell.master.include.rules file: • include "$NC_RULES_HOME/include-snmptrap/dell/ dell.Nseriesswitch.master.include.snmptrap.rules" Dell W-Series switch events are not received at the Netcool/OMNIbus console 1 2 Verify that the following entries are included in the SNMP probe rules file: • include "$NC_RULES_HOME/include-snmptrap/dell/dell.master.
Dell EqualLogic events are not correlated Verify that the following triggers are enabled on Netcool/OMNIbus ObjectServer: • dell_equallogic_clear • dell_equallogic_deduplicate_clear Dell Enterprise (S-Series, M-Series, Z-Series, and CSeries) events are not correlated Verify that the following triggers are enabled on Netcool/OMNIbus ObjectServer: • dell_enterprise_switch_clear • dell_enterprise_switch_deduplicate_clear Dell N-Series events are not correlated Verify that the following triggers are ena
6 Related documents and resources This chapter gives you the details of other documents and resources to help you work with the Dell OpenManage Connection for IBM Tivoli Netcool/OMNIbus. Topics: • Other documents you may need • Contacting Dell • Accessing Documents From Dell Support Site Other documents you may need In addition to this guide, you can access the following guides available at dell.com/support/manuals.
– For Serviceability Tools documents — dell.com/serviceabilitytools – For OpenManage Connections Client Systems Management documents — dell.com/dellclientcommandsuitemanuals • From the Dell Support site: a Go to dell.com/support/home. b Under Select a product section, click Software & Security.
A Appendix Configuring SNMP Trap Destination for 12G or Later Generation of PowerEdge Servers, PowerVault NX Storage Arrays, and Dell Workstations You must configure the SNMP Trap destination in the PowerEdge Servers, PowerVault NX Storage Arrays, or Dell Workstations for forwarding the SNMP traps to a particular management station IP (that is, the MTrapd Probe Server IP address).
