Owner's Manual
Table Of Contents
- Dell OpenManage Connection Version 2.1 for IBM Tivoli Netcool/OMNIbus User's Guide
- Overview
- Using the Dell OpenManage Connection for IBM Tivoli Netcool/OMNIbus
- Event Monitoring Using SNMP Traps
- Understanding Event Severity
- Event Auto Correlation
- Dell OpenManage Server Administrator Console
- Dell OpenManage Server Administrator (OMSA) Web Server Console
- EqualLogic Group Manager Console
- Integrated Dell Remote Access Controller Console
- Dell Chassis Management Controller (CMC) Console
- Dell PowerEdge VRTX Chassis Management Controller Console
- Dell Remote Access Controller Console
- Dell OpenManage Essentials (OME) Console
- Dell PowerVault Modular Disk Storage Manager Console
- Dell Connections License Manager Console
- Dell 12G Server Trap Configuration Information Console
- Accessing the Desktop Event List
- Accessing the Active Event List
- Troubleshooting
- Dell Server Events not Received at the Netcool/OMNIbus Console
- Dell EqualLogic Events not Received at the Netcool/OMNIbus Console
- Dell OOB 12G Server Events not Received at the Netcool/OMNIbus Console
- Dell CMC, VRTX CMC and DRAC Events not Received at the Netcool/OMNIbus Console
- Dell PowerVault Modular Disk Storage Array Events not Received at the Netcool/OMNIbus Console
- Dell OpenManage Server Administrator Events not Correlated
- Dell EqualLogic Events Not Correlated
- iDRAC7 Events not Correlated
- Error While Importing the Web GUI Integrations
- Issues in Launching the OMSA, iDRAC, DRAC, CMC, VRTX CMC, DCLM, OME, and OpenManage Web Server Administrator Consoles Using Web GUI
- Issues in Launching the Dell PowerVault Modular Disk Storage Array Console Using Web GUI
- Problem in Restarting the MTTrapd Probe in Windows
- Related Documents and Resources
- Appendix
3
Troubleshooting
This section lists the problems that you may encounter while using the Dell OpenManage Connection for IBM Tivoli
Netcool/OMNIbus.
Dell Server Events not Received at the Netcool/OMNIbus Console
1. Verify that the following entries are included in the SNMP probe rules file:
– include "$NC_RULES_HOME/include-snmptrap/dell/
dell.master.include.rules"
– include "$NC_RULES_HOME/include-snmptrap/dell/
dell.master.include.lookup"
2. Verify that the following entries are included in the dell.master.include.lookup file:
– include "$NC_RULES_HOME/include-snmptrap/dell/dell-MIB-Dell-
10892.include.snmptrap.lookup"
– include "$NC_RULES_HOME/include-snmptrap/dell/dell-StorageManagement-
MIB.include.snmptrap.lookup"
3. Verify that the following entries are included in the dell.master.include.rules file:
– include "$NC_RULES_HOME/include-snmptrap/dell/dell-MIB-Dell-
10892.include.snmptrap.rules"
– include "$NC_RULES_HOME/include-snmptrap/dell/dell-StorageManagement-
MIB.include.snmptrap.rules"
Dell EqualLogic Events not Received at the Netcool/OMNIbus
Console
1. Verify that the following entries are included in the SNMP probe rules file:
– include "$NC_RULES_HOME/include-snmptrap/dell/
dell.master.include.rules"
– include "$NC_RULES_HOME/include-snmptrap/dell/
dell.master.include.lookup"
2. Verify that the following entries are included in the dell.master.include.lookup file:
– include "$NC_RULES_HOME/include-snmptrap/dell/equalLogic-EQLMEMBERMIB.
include.snmptrap.lookup"
–
include "$NC_RULES_HOME/include-snmptrap/dell/equalLogic-EQLDISKMIB.
include.snmptrap.lookup"
–
include "$NC_RULES_HOME/include-snmptrap/dell/equalLogic-SCSI-
MIB.include.snmptrap.lookup"
3. Verify that the following entries are included in the dell.master.include.rules file:
–
include "$NC_RULES_HOME/include-snmptrap/dell/equalLogic-
EQLMEMBERMIB.include.snmptrap.rules"
29