User's Manual

42 Using the Dell™ Management Pack for Microsoft
®
Operations Manager
When the same event occurs more than once, only one alert is generated and duplicate alerts are
suppressed. You can set this criteria under Properties for the rule groups. An alert is considered a
duplicate alert if the following criteria are met:
• An alert must be created by the same rule and must remain in the unresolved state to be considered as
a duplicate alert.
• The following fields of the alert must remain identical for the alert to be considered a duplicate and to
be suppressed:
– Alert description
– Alert source
– Severity
– Source name
– Event number
– Category
–Description
– Event type
– Computer
– Logging domain
– Message dynamic link library (DLL)
– Message DLL file version
– Provider name
– User name
When a Dell OpenManage event is received, two scripts are executed, one which adds the Server
Administrator launch address and another which adds the DRAC launch address in the Alert
Description field. This action enables the launching of the Server Administrator and the DRAC Web
console from the MOM console.
NOTE: The DRAC launch point is displayed in the alert descriptions for systems that have DRAC cards with the
DRAC agent installed. The DRAC launch address supports HTTPS, not HTTP.
Customizing Event Processing Rules
Event processing rules can be customized from the Event Processing Rules Properties tabs as follows:
NOTE: The information in the following list is recommended for use only by advanced users of MOM. Changing the
tabs may affect the expected behavior of the Management Pack.
• General tab: The rule can be either enabled or disabled. If an event processing rule is disabled, MOM
does not process that event and alerts are not generated.
•
Criteria tab: Additional criteria can be added to process an event.