Owner's Manual

Troubleshooting

This section lists the problems that you may encounter while using the Dell OpenManage Connection for IBM Tivoli

Netcool/OMNIbus.

Dell Server Events Not Received At The Netcool/OMNIbus Console

1. Verify that the following entries are included in the SNMP probe rules file:

– include "$NC_RULES_HOME/include-snmptrap/dell/

dell.master.include.rules"

– include "$NC_RULES_HOME/include-snmptrap/dell/

dell.master.include.lookup"

2. Verify that the following entries are included in the dell.master.include.lookup file:

– include "$NC_RULES_HOME/include-snmptrap/dell/dell-MIB-Dell-

10892.include.snmptrap.lookup"

– include "$NC_RULES_HOME/include-snmptrap/dell/dell-StorageManagement-

MIB.include.snmptrap.lookup"

3. Verify that the following entries are included in the dell.master.include.rules file:

– include "$NC_RULES_HOME/include-snmptrap/dell/dell-MIB-Dell-

10892.include.snmptrap.rules"

– include "$NC_RULES_HOME/include-snmptrap/dell/dell-StorageManagement-

MIB.include.snmptrap.rules"

Dell EqualLogic Events Not Received At The Netcool/OMNIbus

Console

1. Verify that the following entries are included in the SNMP probe rules file:

– include "$NC_RULES_HOME/include-snmptrap/dell/

dell.master.include.rules"

– include "$NC_RULES_HOME/include-snmptrap/dell/

dell.master.include.lookup"

2. Verify that the following entries are included in the dell.master.include.lookup file:

– include "$NC_RULES_HOME/include-snmptrap/dell/equalLogic-EQLMEMBERMIB.

include.snmptrap.lookup"

–

include "$NC_RULES_HOME/include-snmptrap/dell/equalLogic-EQLDISKMIB.

include.snmptrap.lookup"

–

include "$NC_RULES_HOME/include-snmptrap/dell/equalLogic-SCSI-

MIB.include.snmptrap.lookup"

3. Verify that the following entries are included in the dell.master.include.rules file:

–

include "$NC_RULES_HOME/include-snmptrap/dell/equalLogic-

EQLMEMBERMIB.include.snmptrap.rules"