Dell OpenManage Connection Version 2.
Notes, Cautions, and Warnings NOTE: A NOTE indicates important information that helps you make better use of your computer. CAUTION: A CAUTION indicates either potential damage to hardware or loss of data and tells you how to avoid the problem. WARNING: A WARNING indicates a potential for property damage, personal injury, or death. © 2012 Dell Inc.
Contents Notes, Cautions, and Warnings...................................................................................................2 1 Overview.......................................................................................................................................5 What Is New In This Release...................................................................................................................................5 Key Features......................................................
3 Troubleshooting.........................................................................................................................21 Dell Server Events Not Received At The Netcool/OMNIbus Console....................................................................21 Dell EqualLogic Events Not Received At The Netcool/OMNIbus Console.............................................................21 Dell OOB 12G Server Events Not Received At The Netcool/OMNIbus Console......................................
1 Overview Dell OpenManage Connection for IBM Tivoli Netcool/OMNIbus provides event monitoring capabilities for: • Dell PowerEdge and PowerVault systems from 9th generation (9G) to 12th generation (12G) . All the existing generation systems support an agent-based, in-band mode using Dell OpenManage Server Administrator (OMSA). The 12G systems also support an agent-free, out-of-band mode, using Integrated Dell Remote Access Controller 7 (iDRAC7).
Feature Functionality Launching OpenManage Server Administrator (OMSA) console Launches the OMSA console for the Dell system you are monitoring. For more information, see Dell OpenManage Server Administrator Console. Launching OMSA web server console Launches the OMSA web server console for the Dell system you are monitoring. For more information, see Open Manage Server Administrator Web Server Console.
Virtualization Environment Windows Server SuSE Linux Server Red Hat Enterprise Linux Server Domain Controller (64–bit) Windows Client SuSE Linux for Red Hat Desktop Enterprise (SLED) Linux for Desktop (RHED) and Ultimate (64–bit) Dell Devices Support Matrix The following table lists the supported Dell devices, OMSA versions, firmware versions for EqualLogic and CMC systems, and the operating systems on the monitored devices. Table 3.
Supported Dell Devices PowerEdge 9G to 12G systems (Linux) Supported OMSA Versions 6.5 – 7.1 Supported Firmware Versions Supported Operating Systems NA • Microsoft Windows Small Business Server 2011 • SUSE Linux Enterprise Server 10 SP4 (64-bit) SUSE Linux Enterprise Server 11 SP2 (64-bit) Red Hat Enterprise Linux 4.7 (64-bit and 32-bit) Red Hat Enterprise Linux 4.8 (64-bit and 32-bit) Red Hat Enterprise Linux 5.0 (64-bit and 32-bit) Red Hat Enterprise Linux 5.
2 Using The Dell OpenManage Connection For IBM Tivoli Netcool/OMNIbus Dell OpenManage Connection for IBM Tivoli Netcool/OMNIbus allows event monitoring, automatic event correlation, and launching device consoles on the Netcool/OMNIbus console. These features are supported on different components of Netcool/OMNIbus such as Probe, ObjectServer, Web GUI, and Desktop appropriately.
Alert Group Description FanEnclosure Monitors if foreign objects are present in an enclosure and the duration a fan enclosure is missing from a chassis. HardwareLog Provides status and warning information about the noncircular logs that may fill up, resulting in lost status messages. MemoryDevice Provides status and warning information for memory modules present in a particular system.
Table 5. OMSS Alert Groups Alert Group Description Battery Provides battery status in the controller. Battery alerts provide information about battery reconditioning, charging, temperature, replacement, learn cycle, learn mode, operation, and so on. Channel Provides the addition and removal status, configuration errors, and status for pluggable devices, such as memory cards. Controller Provides status of the storage controller tasks.
Alert Group Description ChannelBothFailed Provides information that both the channel cards have failed. ChannelBothMissing Provides information that both the channel cards are missing. EIPFailureCondition Provides information that EIP is failed in the channel card. EmmLinkFailure Provides information that link to the EMM has failed. EnclosureOpenPerm Provides information that enclosure is open for a long time.
Alert Group Description DiskStatus Provides information that status of the EqualLogic disk has changed. SCSITgtDevice Provides information that status of the EqualLogic SCSI target device has changed. SCSILuStatus Provides information that status of the EqualLogic Logical Unit Number (LUN) has changed. ISCSITgtLogin Provides information that the EqualLogic iSCSI target device's login attempt failed. ISCSIIntrLogin Provides information that the initiator's login attempt failed.
Alert Group Description PhysicalDisk Provides the physical disk details of the system. PowerSupply Provides the power supply information of the system. PowerSupplyAbsent Indicates the absence of power supply for the system. PowerUsage Provides the details of power usage by the system. ProcessorDevice Provides the processor details of the system. ProcessorDeviceAbsent Provides the information that the processor is absent. Redundancy Provides information about fan and power supply redundancy.
Understanding Event Severity The events forwarded to the ObjectServer are displayed on the Netcool/OMNIbus console with one of the following severities: • Normal—Event with successful operation of a component, such as a power supply turning on, or a sensor reading returning to normal. • Warning—Event that is not necessarily significant, but may indicate a possible future problem, such as crossing a warning threshold.
Launching Dell OpenManage Server Administrator Console From Desktop Event List 1. Access the desktop event list. For more information, see Accessing The Desktop Event List. 2. Right-click the Dell server event on the Event List. 3. From the options, click Dell Tools → Launch Dell Server Administrator Console. On systems running the Windows operating system, the OMSA console is launched in the default browser.
EqualLogic Group Manager Console The Dell OpenManage connection enables you to launch the EqualLogic Group Manager console to get more information about the EqualLogic systems you are monitoring. You can launch the EqualLogic Group Manager console from the desktop event list or from the Active Event List of the web GUI.
On systems running the Windows operating system, the iDRAC console is launched in the default browser. On systems running the Linux operating system, the iDRAC console is launched in the browser application set in the $OMNIBROWSER environment variable. Launching iDRAC Console From Web GUI 1. Access the Active Event List. For more information, see Accessing The Active Event List. 2. Right-click the Dell iDRAC event on the Active Event List. 3. From the options, click Dell Tools → Launch iDRAC Console.
OpenManage Essentials Console The Dell OpenManage connection enables you to launch the Dell OpenManage Essentials console to get more information about the systems you are monitoring. You can launch the OpenManage Essentials console from the desktop event list or from the Active Event List of the web GUI. NOTE: OpenManage Essentials launch is supported only on browsers with Microsoft Silverlight. NOTE: OpenManage Essentials is not supported on systems running Linux.
The list of active events is displayed on the right panel.
Troubleshooting 3 This section lists the problems that you may encounter while using the Dell OpenManage Connection for IBM Tivoli Netcool/OMNIbus. Dell Server Events Not Received At The Netcool/OMNIbus Console 1. 2. 3. Verify that the following entries are included in the SNMP probe rules file: – include "$NC_RULES_HOME/include-snmptrap/dell/ dell.master.include.rules" – include "$NC_RULES_HOME/include-snmptrap/dell/ dell.master.include.
– include "$NC_RULES_HOME/include-snmptrap/dell/equalLogicEQLDISKMIB.include.snmptrap.rules" – include "$NC_RULES_HOME/include-snmptrap/dell/equalLogic-SCSIMIB.include.snmptrap.rules" – include "$NC_RULES_HOME/include-snmptrap/dell/equalLogic-ISCSIMIB.include.snmptrap.rules" Dell OOB 12G Server Events Not Received At The Netcool/OMNIbus Console 1. Verify that the following entries are included in the SNMP probe rules file: – include "$NC_RULES_HOME/include-snmptrap/dell/ dell.master.include.
Error While Importing The Web GUI Integrations Restart the web GUI server after importing the Dell OpenManage Connection to the ObjectServer. Issues In Launching The OMSA, iDRAC, And CMC Consoles Using Web GUI • Verify that Perl is properly installed on the web GUI server. • For the prerequisites for enabling the CGI scripts functionality, see the OMNIbus CGI script documents.
Related Documents And Resources 4 This chapter gives you the details of other documents and resources to help you work with the Dell OpenManage Connection for IBM Tivoli Netcool/OMNIbus. Other Documents You May Need In addition to this guide, you can access the following guides available at dell.com/support/manuals. On the Manuals page, click Software → Systems Management .
Appendix EqualLogic Alert Correlation The following EqualLogic alerts support alert correlation: • DiskStatus • TempSensorThreshold • FanSpeedThreshold • PowerSupplyFan • PowerSupply • SCSITgtDevice • SCSILuStatus The alerts are correlated using the Dell automation triggers on IBM Tivoli Netcool/OMNIbus. The alerts are displayed on the Netcool/OMNIbus console with the latest status.
